when car got paid off I was told will receive title within 30 days. been over 30 days and still no…read moretitle. I go to place and the rude lady behind the window don't know nothing. call the number days after and no answer. they sure go by their 1 star rating.

With in a year I have had 2 cars from this dealership the first one was a 2015 Chevy Malibu had the…read morecar for a couple of months this is when the pandemic started I had just cleared my license up and I went to them after being referred by several family members and friends and at that time when I went it was the only decent car on the lot test drove it rode very nice about couple months later it's started over heating took I back to them because the car is still under warranty with the car lot I'm thinking I didn't have to pay anything to maybe a small deductible well I was wrong after make the payment on the car they wanted me to pay an additional $300.00 for the repair every since it been down hill after that the car never ran right so i return it thinking I was going to get a replacement for all the trouble it was giving me they told me I had to put another $1000 down payment plus I will not get credit from The car I was already paying for on top of that the remaining balance on the Malibu would be carried over the the new car so with my hands tied and I need a car plus at the because I live in homestead do and I was driving to Hallandale beach for work 100+ Miles a day some time working 7 days a week I needed a car this is when I acquired the 2015 Ford Fusion with some minor repairs to be made by the dealership and THE OWNER of splish splash coming to shake my hand and telling me it's a good car I'm good faith I got it this month had been the absolute worst the car has ran hot 5 times in One month two of witch on the same day ran hot on the way to take to get fixed at their recommended repair shop jay auto repair in cutler bay get it there make the repair to get a bill of $140 plus the car payment in order to get the car out of the shop then to get back in the express way going home for it to run hot AGAIN to have the same tow truck that picked up the car the last 3 time come and pick it up again to then take it to splish splash to have them make the repairs to get it back last week to then get to this Sunday on my way to church for it to break down yet again by homestead hospital getting on the turnpike then I called splish splash to let them know that the car broke down AGAIN a week later for them to tell me it's nothing that they could do I had to wait until Monday (today)for them to pick it up and get it to the shop to repair it again so I asked them HOW MANY TIMES DO SPLISH SPLASH HAVE TO REPAIR A CAR FOR THE SAME PROBLEM BEFORE SPLISH SPLASH DEEMS IT NON REPAIRABLE and will I get a replacement y'all can't seem to figure out what the problem is to then be told yet again I can return it and I would have to come up with another down payment with a carry over and no credit to what has already been paid AT THIS POINT I REALLY NEED HELP BECAUE IM TIRED OF DEALING WITH THIS SITUATION!!!

This past weekend, I visited Miami Lakes Chevrolet to check out a Tahoe, but the experience was far…read morefrom smooth. The vehicle had a flat tire, a dead battery, no radiator fluid--and to top it off, the radiator cap broke when the salesperson tried to open it. While waiting for them to sort things out, I decided to explore other options and reached out to Enterprise Car Sales South Miami at 17720 S Dixie Hwy, Miami, FL 33157. I spoke with JC, who confirmed they had the Tahoe I'd seen online and assured me it would be ready for viewing. I left Miami Lakes Chevrolet and their scratched-up, poorly maintained Tahoe behind and headed straight to Enterprise. The moment I arrived, I saw the Tahoe--clean, polished, and ready to go. I knew instantly it was the one. Enterprise doesn't tack on unnecessary dealer fees, so the pricing was fair and transparent. After JC and Tara walked me through the numbers, I traded in my old Chevy Avalanche and got a deal I couldn't pass up. JC's professionalism was outstanding, and with Tara's help, the entire process felt more like a celebration than a transaction. Thank you both for making this such a great experience! Enterprise Car Sales South Miami 17720 S Dixie Hwy Miami, FL 33157-5422

WORST car dealership down south better options are going to an up north dealer. I've gotten 2…read morevehicles from them previously traded in my Altima 2020 for a Nissan Rogue 2021. My car was totaled in February due to a rear end collision. My insurance covered 75% of my vehicle and my GAP claim was denied by ENTERPRISE CAR SALES for being a "commercial vehicle" never once have I drove the vehicle for any company's or drive shares so I don't understand I've spoken to them in person and sound reasonable claiming they can get my GAP agreement reversed which was a lie it's October now and this happened in February still without a car and paying for a car I do not currently have in my possession RIDICULOUS

They offer Penske Truck rentals though they can not be relied upon to have your truck on site when…read morethey tell you to show up. The woman who handles this is not very organized, not at all professional.

these people are real class act losers. I sold them my suv a few months ago and got ripped off to…read morebegin with. I understand they aren't going to buy a vehicle for retail because they need to make money but they really lowballed me on a vehicle that wasn't that old. they knew I was in a desperate situation and took advantage. Also, I realized after I sold the vehicle that I left some very important things in the car. I live very far from them so I asked if they had them and could mail them to me. they said they did and would mail them after they dealt with repairing their roof after it endured hurricane damage. I patiently waited for over a month and nothing. when I finally reached out I was ignored and then ultimately told they didn't have the items and was then blocked on facebook. Then when I text their phone telling them I'll have no choice but to bring legal action against them they finally call and tell me they will send me $100 out of the $550 they owe me for the items that were thrown away. I told them no and that i wasn't taking anymore of a loss and he tells me he will call me back in a few mins and never does. I still haven't seen any of my money. Instead he blocks me on his phone now. These people are liars and thieves and I now have to bring a huge lawsuit against them which I will do. I just felt the world should know what type of establishment they are buying or selling their vehicles to. Heed this warning. These are not good people.

They knew what was wrong with the car when they sold it to me, but didn't tell me that I couldn't…read moreput gas in it, since the gas door wouldn't open. Then told me, about the back windows not working, said it was a easy $300 fix.ÑOT. try $4000. . Yep $4000. So the minute you walk on to the minute you walk off the lot. All they see is a BIG L on your face. For loser. See ya in court!!!!

This man is awesome and will help you anyway he can. We are renting from him everytime we are going…read morethere and will go there as long as we will come back. Thanks

Frank fue el que nos atendiendo a mi a mi mujer y fue súper amable con nosotros y nos ayudó en todo…read morelo recomiendo 100%

I had an outstanding experience working with Jose Duenas at South Dade Toyota when purchasing my…read morenew car. From the start, he was incredibly professional, kind, and went above and beyond to help me get a great deal. He spent hours working on my behalf, ensuring everything was handled with care and transparency. What truly stood out was his genuine character--you can tell he has a good heart and genuinely cares about his customers. He didn't just focus on closing a sale; he made sure I was comfortable with every step of the process and that I was getting the best possible deal. He looked out for me not just as a customer, but as a person, and that made all the difference. He was also incredibly thoughtful and accommodating with my family. We were at the dealership for several hours, and he made sure my mom and daughter were comfortable the entire time, offering drinks, snacks ( paid by him) and a welcoming environment. That kind of consideration is rare and truly appreciated. After the purchase, Jose took the time to thoroughly walk me through all the features and technology in the car, ensuring I felt confident driving away. Even after I left the dealership, he followed up to make sure everything was going well and to see if I had any questions. To South Dade Toyota: consider yourselves very lucky to have a salesman like Jose Duenas. Employees like him don't come around often, and I hope he is truly valued and appreciated for the outstanding work he does. Because of the amazing service I received, I will be recommending Jose to anyone I know who's in the market for a car. He has definitely earned my trust and future business. THANK YOU JOSÉ DUENAS!!! Tuve una experiencia excepcional trabajando con José Dueñas en South Dade Toyota al comprar mi nuevo auto. Desde el principio, fue increíblemente profesional, amable y realmente hizo todo lo posible para ayudarme a conseguir un excelente trato. Pasó horas trabajando en mi caso, asegurándose de que todo se manejara con cuidado y transparencia. Lo que realmente me impresionó fue su carácter genuino, se nota que es una buena persona y que realmente se preocupa por sus clientes. No solo se enfocó en cerrar una venta; se aseguró de que yo estuviera cómoda en cada paso del proceso y de que estuviera obteniendo el mejor trato posible. Se preocupó por mí como persona, no solo como cliente, y eso marcó una gran diferencia. También fue muy atento y considerado con mi familia. Estuvimos en el dealership durante varias horas, y se aseguró de que mi mamá y mi hija pequeña estuvieran cómodas todo el tiempo, ofreciéndonos bebidas, snacks ( que el pagó) y un ambiente acogedor. Ese tipo de atención no se ve todos los días y es algo que valoro profundamente. Después de la compra, José se tomó el tiempo para explicarme con detalle todas las funciones y la tecnología del auto, asegurándose de que me sintiera segura al salir manejando. Incluso después de salir del dealership hizo un seguimiento para asegurarse de que todo estuviera yendo bien y para responder cualquier pregunta que tuviera. A South Dade Toyota--considérense muy afortunados de tener a un vendedor como José Dueñas. Empleados como él no se encuentran fácilmente, y espero sinceramente que lo valoren y reconozcan por el excelente trabajo que realiza. Gracias al increíble servicio que recibí, estaré recomendando a José a cualquier persona que conozca que esté buscando un auto. Sin duda, se ha ganado mi confianza y mi lealtad como cliente. MUCHAS GRACIAS JOSÉ DUENAS!

Just closed my first transaction with Eric and I am so happy I chose his company! He was great!…read moreCommunication was very fluid, he answered all my texts and emails immediately. Got my deal done in a week! I will definitely be using Eric for any future car needs!!

This was my first time using a car broker and I was a bit skeptical. But wow, did Eric make this…read moreprocess easy. I've bought 6 cars at the dealership in the past. All very long and bad experiences dealing with salesman and finance managers. Waiting in a dealers cubicle is such a bad experience. Back and forth about things that don't matter. None of that with blue diamond. You deal with one guy, by phone, text or email. This one guy just wants you happy. This one miracle guy goes from dealership to dealership to find you the right car at the right price. I highly recommend using Eric to buy your next car. You won't regret it. Will definitely call again when ready to buy my next car. Give Eric a call for all your new car needs.