Quite possibly the worst company I have ever worked with. Their tech failed to show when scheduled…read moreand CONSTANTLY have to chase for any answers via email/phone. I have called twice only to be informed my rep was on lunch (she never called me back despite acknowledging my call days later via email) and then the next time was informed she was on vacation - how convenient. Use anybody else if you can!!

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

We just get our propane delivered from the Gig Harbor location and rent their tank. We were with…read moreSuburban Propane for years until their customer service and policies went far, far south for us. A close friend recommended CHS when they were still called Cenex. Their customer service has been impeccable and their budget program has made propane gas affordable, considering our house is plumbed for liquid propane. We've chosen to have on-call deliveries and the truck always arrives on one of its two preset delivery days for our area. About three years ago a house with propane gas heating blew up a few lots away from us. CHS sent an inspector to our house and others on our road who buy propane from them) to check our system and to give us peace of mind that it was safe and all pipe fittings were safe and tight. There are a lot of propane companies out there. We're very happy with CHS.

The prices are just slightly better than Dell's some of the time…read more I only gave them 4 stars though because the customer service is glitchy. A couple of the warehouse guys disappear if there's work to be done, so if you're in a hurry and their employees are hiding, it's kind of annoying.

First off they charge my dad $9.99 to call and order propane. The driver wouldn't take a payment so…read morethen they charged $2.99 to send him a bill in the mail. When we called they said you have to cerate an account so you can order and pay that way. Well my 85 year old father doesn't have a computer or good internet at his home. So I tried to create an account for him at my house and there system wouldn't take his address or the account number they listed on the bill? Then I called to pay over the automated phone system and it charged him $13.99 to use his credit card. That's an extra $27.00 on top of fuel charges. Not only is that taking advantage of everyone it's definitely elder abuse. DON'T EVER USE AMERIGAS unless you want to be taken advantage of.

As with other reviewers, if I could leave 0 or negative stars, I would…read more The "Company Experience Advocate" is worse than useless. For 4 days we made "Emergency" calls that we were out of propane. Each day we were assured that we would receive propane delivery within 24 hours. No delivery came. There are no local offices; no one to talk to but the useless "Advocate" in Cleveland, Ohio.

I went to fill my propane tanks for the first time and noticed I had a flat tire when I pulled into…read moretheir lot. I went inside to ask for propane and the gentleman at the counter said he'll be right out. He came out and noticed I was trying to find my spare and jack etc. He asked if I needed help. I asked if he knew where the nearest tire store might be. He said Costco. He took out his phone and searched to see if there is a nearer tire store. He filled my tanks and waited outside until I pulled out. He wanted to make sure my tires we ok enough to drive. It was the type of genuine kindness that you remember. It's what keeps customers coming back.

Provided the Lowest price of other competitors! Local business and not a chain business. Provided…read moreanswers via text with pics and now my gas fireplace is operational!

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Kent rv. A family owned business and it shows. Some of the best customer service, attention to…read moredetail and quick turn around. This is the only dealership I'll bring my rv in for service. If you've been looking for a great rv company for sales/service then look no further, this is the one!

I called to discuss some help I needed with my camping trailer. They asked me to email details to…read moretheir email address. I emailed and said I hadn't got the documents yet but I'd send them as soon as I did. They replied to this email so I know I had the email address right. A couple weeks later I followed up with the documents for my work and they never replied. I followed up a second time asking if they were ever going to reply and they never did. It's fine if you're too busy to take on a new customer but just ghosting someone is pretty surprisingly unprofessional. I wouldn't trust a company willing to just ghost you if they feel like it.

UPDATE 2/21/25 : owner reached out and contacted me. He explained that the handgun was not working…read moreand employee had to hand input the prices, that the employee was brand new and he accidentally charged me for 19.99 coolant not the 5 star windshield wiper fluid for $6.99. Also that the employee forgot to hit tax for the non food items. They had me stop by today and refunded me the $13. dollars and offered me a free beverage as an apology. They explained and handled this to my satisfaction. Relieved because I always liked this gas station as it was clean, convenient and run by nice staff. 2/19/25 I bought 1 gal. Antifreeze window shield wiper fluid, an Arizona tea, a pack of gum, and a charm lollipop. I was on the phone and ran my card. I was charged $25. Flat no tax. I asked for my receipt the attendant printed it out it was not itemized. The attendant said he did not have an itemized receipt when he uses the hand gun. The wiper fluid is taxable in the state of Washington . I asked how much the wiper fluid was, attendant said $19.99. Nice markup. No itemized receipt no tax collected .

I'm not sure what's changed, but I think it my be under new ownership. They used to be so kind and…read moregood about helping me out if I had a low tire pressure light come on or other incidentals. But I stopped in a couple of weeks ago and asked if they could check my tires because the light was on as I am no longer able to manipulate the air pressure pumps etc. due to an injury . Not only was I told they don't do it but they weren't even nice about it. I left feeling like I lost a best friend. I hope it was just the person minding the station having a bad day. I know I'm not the center of the universe.

Filled my RV propane tanks there today. Very quick, knowledgeable and friendly service! And…read morecheaper than anywhere around! No more overpriced U-Haul for me!

Best price for propane fill at CHS Auburn WA - $1.89 per gallon…read more Price comparison CHS vs U-HAUL. An empty 20 lb tank will hold about 4.7 gallons of propane. That is $8.89 at $1.89 per gallon, which is the cash price (I just paid $1.89 per gallon when filling several tanks). PRICE AT U-HAUL TRUCK RENTAL IS $ 3.15 PER GALLON. An empty 20 lb tank will hold about 4.7 gallons of propane. That is $14.80 at $3.15 per gallon, which is the low quantity price. 20LB Tank exchange @ U-HAUL is $29.95 TOTAL RIP OFF!

I was looking to have my propane tank filled for the year because I use it for my fireplace. This…read moreis the best time to buy so I called Black Bear Outpost. (See review) They sold me my 100 gallon propane tank and have been delivering to me since 2012. I've never thought of using another supplier until I called them a couple days ago and they said they had no record of me by address or name or phone number. Odd. I found these guys on Yelp and decided to give them a call. They were most helpful and will be delivering my propane next Wednesday. Perfect! I don't remember the gentleman's name, but he was professional and friendly. And as an additional bonus, they are only a few miles away from my house so I will continue to use them in the future. I will update this review next Wednesday..

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.

We came for a propane refill. The service guy ran out immediately and quickly unloaded our 3 tanks…read morewhich we appreciated. I was prepared to have to ask someone to come out and then also wait for their service, but that didn't happen. This was a great service experience.

I stop here for propane tank refills. They are always prompt and courteous. They also round down…read morewhen it's between numbers, so 2.35 gallons becomes 2.3. Their price is also much lower than what I see posted at Uhaul.