Consistently doesn't pick up the garbage. No customer service AT ALL. Phone system is designed to…read morefrustrate customers.

During and post Pandemic times, WM (waste management) did such a lousy job at picking up the trash…read morefrom its customers that Kitsap county had to sue them. It's time to do it again. They are constantly missing pick ups and then have the nerve to tell you, when you call, that you have to wait until the next pick up. In the meantime, you just have to deal with the trash you are paying for to remove. Since this is a monopoly company, the county should be on them to make sure they are keeping our communities clean and sanitary. Fine them until they get it right. A first world Democratic country should not be a free-for-all for monopolistic companies to do what they please. There needs to be accountability for those who vote for you. Kitsap residents, complain until they do right by you.

This is probably not a good time to post a review, as they just shut the water off to my entire…read morestreet. The person who answered the phone could not provide an estimate. This is not the first time this company has flushed the watermains when I have been home. It is the first time they have shut off our water with no warning

Port Orchard residents are being screwed over by this entity when getting new service and…read morediscontinuing service by getting charged an extra fee to do so. $25 to stop service??? !!! Why?? The electric company, the phone company, the cable company, the gas company all do not charge such a fee. Why does West Sound Utility feel the need to do so? There's nothing for them to do. It's part of their job to open and close out accounts. They don't break a sweat in doing so. It's a matter of principal, not the money, that this review is being written. I work hard for my money. They don't!

Seattle Pipeworks did a great job repairing my sewer line, including major hand digging. From…read morebeginning to end Tim Walsh and his crew were very solid, professional, and responsive. The guys did a great job with landscaping and cleanup which was a major concern and the reason I chose the company after reading the reviews. I figure that a company that cleans up well has both attention to detail and honor. I'm so appreciative. Thank you, Tim, crew -- Seattle Pipeworks!

Seattle Pipeworks was recommended to me by a neighbor who had some side sewer work done by them…read more They did an excellent job for a fair price. I then consulted with them on my own project. Shawn Walsh was very responsive and came out on relatively short notice to assess my situation. Although my needs were not a good fit for their services, he gave me some excellent advice and steered me in the right direction. I was so impressed with his knowledge, professionalism, and customer focus, I wanted to write this review. I will definitely be calling on them again in the future!

This is the first review I have ever written in my life, and I am truly thrilled to sing the…read morepraises of Kali with Advanced Underground Utility Locating. When I first reached out to Kali, he immediately told me he wanted to help save me money and carefully walked me through the next steps I should take. He spent a significant amount of time with me on the phone while I was dealing with what I thought was a major leak at my house. He explained what questions to ask, what the process would likely look like, and how to narrow down the source of the problem. Following Kali's guidance, I contacted a plumber to determine whether the leak was inside my house or between the house and the meter. The plumber confirmed it was somewhere inside the home, so I called Kali back the next day to schedule leak detection services. During our conversation, Kali asked me to send several pictures of the rooms, pipes, and layout of the home so he could think through the situation before coming out. As we were talking, I mentioned that I had a boiler system. After I sent him a picture, he asked if I noticed any visible dripping. I said no. He then asked me to turn off the water supply to the boiler and check the meter again. Sure enough, the leak was in the boiler system. Kali figured all of this out entirely over the phone because he took the time to truly think through how to help me. I was honestly shocked that he was able to identify the issue without even coming to the house. I truly think he is the "leak whisperer." What stood out most to me was not just his expertise, but his heart. He was thoughtful, patient, and genuinely trying to educate me so I would feel less stressed and more at ease during a difficult situation. I truly feel blessed to have crossed paths with Kali. It is rare to meet someone who is clearly not in their field simply for the money. Kali is there to help people during times of stress and uncertainty, and that compassion shines through in everything he does. Kali, I pray that all the blessings you give to others come back to you 100-fold. You are truly a blessing, and I pray God continues to protect and guide you. Thank you for using your talents and gifts for the good of others. Valorie Crout

Advanced Underground Utility Locators really did a fantastic job on our project. Older houses in…read moreSeattle can be challenging and Chris from AAUL handled our location needs expertly. A question arose the day after their visit, and Chris responded in person and at no additional charge. Awesome ! I really admire any company that maintains such high standards of technology, expertise and caring customer service. M. Horan Seattle, WA.

Luis was awesome to work with. I asked for yelp quotes on a Friday afternoon, and he was the first…read moreto show up at our rental home. He did FaceTime with me to show the main waterline leak and gave me a price range on the phone with a follow up written quote. He started the work the following week and sent pictures of the work in progress while accommodating my renters' work schedules. He also sent information and the paperwork to apply for leak assistance from the Utility District. Highly recommend!

Came out Sunday to look. Employee stated first thing he needed to do was to replace the shut off…read morevalves above the water heater so he could see if the leak was inside or outside. Quoted me $250 parts and labor for that and scheduled a return time of Monday at 9. 9 comes and goes and he's a no show. No call, no text, nothing. I text them at 9:25 asking if they're on the way, no response. I text Again at 9:39 letting them know we've been without water since Friday, only turning on occasionally to flush toilets. He finally gets back to me and says they 2-3 hours behind schedule. So I say "so 11 or 12 then, he says yes. 12:00 goes by and still no show. I get a call from the same number about 12:13 but it's a different person. She insinuates we have an appointment later in the week and I say no, 9:00am this morning. She says there has been some emergency calls so now they're delayed like 2-3 days. I say mine situation isn't an emergency, we have the water shut off, I have a pregnant daughter and my 77 year old mom lives in the house. She claims to be writing this down and said my situation is an emergency so they'll make sure someone comes out today. Now, 7:35 as I'm writing this, nothing. No show, no call, no text. Stay away from these unreliable people and they're uncaring attitude.

We are very appreciative of the professional and high quality work that they did. They leveled and…read morelaid gravel for a shed for us and also dug an 18 inch trench for us for electrical. They were very professional, prompt, affordable, and enjoyable to work with. There were a few rather tricky aspects to deal with where our septic field was and they went above and beyond to protect our landscaping and work through the tricky items with great care. We would definitely hire them again.

Needed our driveway graded. Frank did an amazing job! It looks so good! The project was easy…read morebeginning to end. It's a pleasure to work with Frank. Thank you, Frank!

We've used Frank and his company for several projects over the past few years. Always pleased with…read morehis/team's efforts and results. His accuracy and thoughtfulness in developing a project quote is much appreciated allowing us to manage each effort within budget and time constraints. A good guy!

Ron and His son Brenden gave us top quality work. We had them excavate for our addition as well as…read moreback fill and grade the back yard area. They even had to deal with a few surprises, in the form of some old septic tanks, and they did so expertly. I would recommend them to anyone and My wife and I intend to use them again on the front yard in the future.

We live on a steep grade and have a challenging driveway. We consulted Brendan to expand our…read moredriveway and help with drainage and landscaping. Brendan was terrific to work with! He and his team were very professional and performed the work for a reasonable price. They seemed to genuinely care a lot about the quality of their work and the final product, which is something we have found quite uncommon in other contractors we have dealt with. Additionally, Brendan had many innovative ideas regarding our landscaping that allowed us to come up with a solution we are very happy with on a challenging property. We couldn't be happier with Brendan and his team and highly recommend them!

My water bill was excessive for Wintertime. The meter kept moving even with no household use. The…read moreresponse time for service was prompt. Procedures were explained before the work started. Even though the leak was small, the technician-owner found it and marked the spot for the plumber. He was respectful of the property and after finding the leak he cleaned the dirt from the driveway. This is a locally owned business with an excellent, well-deserved reputation for integrity.

Matt was awesome! He identified the leak, came back on his own time to assure we were completely…read moresatisfied. Gave us his personal cell phone number. Would totally recommend this company and definitely request Matt. Amazing customer service!