Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

I purchased another ring for my diamond upgrade, and the staff were very helpful and friendly. The…read morecenter diamond was upside down at first, but a special thanks to the bench jeweler Hoang Pham, who spent so much time fixing it and making my ring perfect for me. He was incredibly patient and very, very kind. I truly appreciate his effort and craftsmanship!

Very helpful and attentive. Hoang Pham impeccably resized my ring and perfectly transferred the…read morediamond to another ring.

I needed my watch piece fixed after I busted the crystal on my Rolex. The turnaround time was…read moreinitially 8-12weeks as they needed to send it to NY for repairs. The store left voicemails throughout the process so I was informed what was happening with the repair order. The watch returned for pickup up in little over a month which was much faster than the initial timeline. The clerks here are professional and courteous. I have no complaints.

Broke my watch and tech tried to hide it. Sent a tissot in navigator 3000 in perfect condition for…read morea battery. When i picked it up and paid for it they said "the tech didnt know how to set the time on it " so I believed them even though I thought hey its 2026 the technician could google the manual. It's available all over the Internet. When I took it home, it was broken the tech dsmsged or broke the time setting pusher on it. DO NOT BRING YOUR WATCHES HERE!!!!!

Choose Mokumeganeya to make your rings if you want something unique and meaningful for your wedding…read morerings! Location is within a corporate building so need to make an appointment in advance. We had our showroom appointment with Phi and he was such a pleasure to work with. We were honestly not ready for how many choices we would make to create our rings but it made the journey fun and we were eagerly waiting to see how they turned out. They were high quality and absolutely perfect. The whole Mokumeganeya team including Alfred and Manami are wonderful and excellent with communication with us. We couldn't ask for more out of our ring shopping experience.

Very interesting offering for their Sakura signature diamond. Fair and transparent dealers. Lovely…read moresettings. If you know exactly what you want and the price you want, this is a great place.

Bought a few items here including ear rings and bracelets…read more I wear them everyday and they're made high quality!

I first found Mejuri in NY years ago. I've loved their jewelry for so long. Once I found out they…read moreopened in South Coast Plaza, I nearly ran in. Everyone is extremely friendly despite how crowded it gets in store. My fiance wanted me to get my ear lobes pierced for our wedding. I had never gotten it done before, but it was so painless. I was able to sleep on both my ears that same night. Their resident piercer, Ian, was so kind and patient. He made recommendations for me even though he had back to back appointments. He even told me to purchase cleaning kit so it wouldn't get infected. He did my conch. All was done with a needle. I bought a piece of jewelry for my fiancé and unfortunately there was an issue that was easily resolved. Thank you for great customer service to both Camille and Tiffany!

Suzanne T was the most elegant and welcoming sales person my sister, my future brother-in-law, my…read moreboyfriend, and I have ever met. After visiting all high end stores, she stood out with her impeccable knowledge, soothing voice and nice recommendations. Time flew with her and she understands this brand and every single piece so incredibly well. We left with catalogs and such an impressed demeanor, and will surely be coming back after falling in love with so many rings. She made our entire days by being the kindest person in all of South Coast Plaza with her absolutely stunning outfit and big heart. She represents Harry Winston so inexplicably well. She deserves the biggest of raises, and we cannot wait to see her again.

Suzanne is the best saleswoman we have ever come in contact with. authentic and kind very…read moreprofessional and knowledgeable. I Recommend her if you want a great experience, honesty, and a beautiful stone.

I alwayssssss love stopping by Cartier at South Coast Plaza. Every single person here is sooo nice…read more it's honestly one of those places where the experience sticks with you just as much as the pieces. From the check in staff to the sales associates, everyone is super professional but still fun and easy to talk to. They're really good at matching your energy, which I appreciate so much because it never feels stiff or intimidating. It's luxury, but without that uncomfortable vibe some places have. I swear, every time I go in, I feel like I'm just visiting people I know. it feels like home in the best way.

I visited this location so few times and never felt like I wanted to make any purchases. I ended up…read morebuying my pieces when I travel to Europe.. I was never offered anything: water, drinks, nothing They were all rush, transactional, and not genuine. They would just literally show only the piece I asked to try on. The rest of it was awkward silence. No conversation and just looking at you waiting for you to make decisions. It's a complete different experience I had in Europe.

Jo is awesome! She was so thorough the entire appointment. Went over post op instructions very…read moreclear and made sure I was comfortable throughout the process. Very clean and trustworthy place. They use a needle not a gun. Very good pricing. You'll just have to take into consideration the jewelry you purchase.

Exceptional jewelry selection and outstanding customer service, both over the phone and in person…read more However, I have reduced my rating due to the policy of not allowing children under the age of 10 to get their ears pierced.

Whenever I'm in South Coast Plaza, I pop by the Tudor boutique to see if Lawrence or Mark is in…read more Even though I'm not purchasing a piece each time I visit, just saying hi and catching up for even five minutes makes the whole experience worth it. Truthfully, out of all the sales associates working at various watch boutiques/authorized dealers I've visited across LA County and Orange County (irrespective of the Tudor brand), Lawrence and Mark are the absolute best not only in terms of brand/technical knowledge, but also building actual connections with existing and prospective clients. I initially met with Lawrence, expressing my interest as a beginner watch collector/enthusiast and how I was interested in the coveted Black Bay 54 Lagoon Blue, having debuted a few months prior. Unfortunately, it's still a highly sought-after piece, so I was only able to express my interest, but he did have one in the back that was allocated to another client, which he let me try on. He also let me try a few other watches like the Pelagos 39, but I expressed firm interest in the Blue Lagoon and made it clear I wasn't in a rush. I stopped by two months later and, instead of speaking with Lawrence, I was introduced to Mark Flores. At the time, he was very kind and reaffirmed my interest in the BB54 Lagoon Blue, describing in more detail how the allocation process works and how not many units have been shipping to the boutique, especially due to the Switzerland tariffs. A few weeks passed over the thanksgiving holiday, when I was actually gifted a Lagoon Blue from a family member. I brought it into the boutique on a Friday afternoon and met both Lawrence and Mark again, along with Angelina. Mark quickly and accurately sized my bracelet, showing me how the T-fit adjustment system works. We all had a lovely conversation--not only about the Lagoon Blue, but also about our interest for watches in general (what's next on our wishlist, current pieces, pieces we find interesting/cool), hobbies outside of watches, and so on. For once, I actually got to learn about them as people and not just as an "extension of the [Tudor] Boutique," compared to all the other sales associates I've interacted with across various dealers and boutiques. Lawrence and Mark are amazing folks, in and out of Tudor. They aren't pushy in the slightest, offer you an unbiased perspective/opinion, and are always down-to-earth people eager to strike up a conversation with a passionate client. I highly, highly recommend you seek one of them out. I haven't had experience with the other sales associates, and have only briefly interacted with Angelina collectively with Mark and Lawrence, but I'm sure they're great as well.

Bought 2 timepieces with them. At first they took care of you well, promised My sales informed me…read morethat he will get the watch that I like but I had to buy another watch first, later on I bought another one and he said I should buy one more to get the watch that I want. I dont like when they used Sales tactics and lead you to buy more and more but not the one you want. Could be honest at the first place disappointed