Every time I go to Premier Jewelers, I walk away happy! They have some unique pieces, but honestly,…read moreI've gone in a few times just to have my jewelry repaired. Most recently, they fixed a necklace that broke. The owners are just the nicest, always helpful, and they got everything done fast--in just a couple of days. The price was perfect for the care they put in. I highly recommend them!

As a 3rd Gen Eastside Costa Mesa local, I can't recommend Premier Jewelers enough! They are super…read morefriendly, incredibly helpful, and always treat us like family. It's our absolute go-to spot for jewelry. Support this local gem!

Simone & Son was the first place we went to ring shop on a whim found from Yelp, and when deciding…read morewhich jeweler to go with, we kept landing back here. I came to them with a laundry list of mismatched things I wanted in the rings, but Angela's knowledge helped me narrow down what I actually wanted - an engagement ring and wedding band from a different jeweler but have S&S execute the customization to fit my diamond. Shant was very patient and delivered beautifully with my dream rings to real life. Long story short, I'm extremely happy with the final products! They offer lifetime warranty on the smaller looser stones, reasonable pricing for customizations, and excellent customer service.

I wish I had gone to Simone & Son first. After another jeweler damaged the delicate details on my…read moresentimental ring and refused to make things right, I was heartbroken. Simone & Son listened with compassion, came up with a thoughtful restoration plan, charged half the price I'd already paid elsewhere, and returned my ring in just three days. The craftsmanship exceeded my expectations. My ring is beautiful again, exceeding my expectations and I couldn't be happier. Their kindness, professionalism, communication, and attention to detail were outstanding! They've earned a customer for life. Thank you Shant, JJ, Angela and the jeweler/stone setter, whose name I don't know, but will always be grateful for. You're a true artist.

I stopped in to have my watch battery changed. Pierre was not only fair priced he was also wry…read morecharming to chat with while did my repair! He interrupted what he was doing with another gentleman in the shop with his gorgeous black lab Rocky to help me. I will definitely be back

Had a wonderful experience shopping here today! We stopped in to look for a bracelet for my…read morebirthday, and Pierre showed us so many beautiful pieces at great prices. I ended up choosing this gorgeous diamond bangle, and I couldn't be happier with it. If you're looking for quality jewelry and excellent customer service, I highly recommend stopping by. I can't wait to come back and shop for more. Thank you, Pierre!

I want to give a special thank you to Hoang Pham for his incredible service. He was able to resize…read moremy wedding rings within minutes, which truly exceeded my expectations. I have a Veragio set with intricate details, and he expanded them without affecting the beauty or craftsmanship of the rings at all. Every visit to this store is a great experience, and the quality of service is consistently outstanding. Highly recommend!

Quality, customer service, perfection, reasonable pricing. I…read morehighly recommend this location for anyone looking for their engagement ring. The process was great and they helped direct me to what ended up being the perfect ring. Everyone has different tastes, and they can accommodate any style preference to find your perfect ring. The customer service was incredible. Matt was great help in my initial direction, and Jasmine was the absolute best in helping me narrow down my final pick, meeting my custom requests, and helping with a very crutial expedite. I will gladly return to them for our wedding bands, as well as some other jewelry needs. Jasmine was also very helpful with a quick resize the day after I proposed. She's an absolute life saver. Thank you again to Jasmine and Matt!

Thank you Maria!! Great service..... beautiful ring!! Anxious to get it after it's sized.read more

Marie VNB was very knowledgeable and helpful personal. Very nice lady, best service and very…read moreaccommodating of our needs! I will definitely recommend her to my family and friends !!

Beautiful selection of pieces and the staff is the best. Super knowledgeable and friendly. My…read morehusband bought my engagement ring here over 18 years ago and we have been coming back ever since!

Amazing service and gorgeous jewelry. Excellent selection of new and vintage pieces and great with…read morerepairs

Absolutely amazing store, the gentleman is so kind and helpful and great price, he explained to me…read morehow and why my clasp on my necklace and bracelet keeps breaking, and I've been in there before to get my batteries. Replaced my watches excellent price just a great guy in store all around.

Came in for a wedding ring, was a bit nervous with the process of buying a ring, but John was very…read morewelcoming and made me feel like home. We went through all the unique pieces together until I came across one that made me smile and say "this is the one" The ring is so beautiful that I keep looking at it and get happy every chance I get. Thanks to John for making this happen couldn't be happier!!

I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

Super cute jewelry, accessories, and gifts! I always stop in on my trips to The Lab and I also just…read morediscovered their other location in Costa Mesa on Victoria St.! Beyond this the owner and the employees are awesome! I asked the owner if her team would be able to help me with some soldering in a personal project and they were super responsive and very willing! I was amazed at the speed too, I dropped off my pieces and they were all ready the next day! Highly recommend :) I also got a new perfume for myself that smells so good (Maison Matine LOST IN TRANSLATION) and was amazed at the awesome find with such an affordable price.