My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

As a 3rd Gen Eastside Costa Mesa local, I can't recommend Premier Jewelers enough! They are super…read morefriendly, incredibly helpful, and always treat us like family. It's our absolute go-to spot for jewelry. Support this local gem!

Every time I go to Premier Jewelers, I walk away happy! They have some unique pieces, but honestly,…read moreI've gone in a few times just to have my jewelry repaired. Most recently, they fixed a necklace that broke. The owners are just the nicest, always helpful, and they got everything done fast--in just a couple of days. The price was perfect for the care they put in. I highly recommend them!

Simone & Son was the first place we went to ring shop on a whim found from Yelp, and when deciding…read morewhich jeweler to go with, we kept landing back here. I came to them with a laundry list of mismatched things I wanted in the rings, but Angela's knowledge helped me narrow down what I actually wanted - an engagement ring and wedding band from a different jeweler but have S&S execute the customization to fit my diamond. Shant was very patient and delivered beautifully with my dream rings to real life. Long story short, I'm extremely happy with the final products! They offer lifetime warranty on the smaller looser stones, reasonable pricing for customizations, and excellent customer service.

Hands down best experience Ive had. Right as I walk in, Brandon, greeted me with a friendly smile…read moreand a "How may I help you?" After I showed him my broken silver Miami Cuban link, he assured me that he will take care everything. In less than 5 minutes, my chain necklace was returned, repaired and shined like new. If your looking for any repairs on silver, watches or are looking for something new, Simone & Son is definitely the place to go!

Pierre was so warm and helpful in repairing my jewerly. He made sure it was just right. I will…read moredefinitely be returning to trade with him in the future.

Great Rolex and gold selection the best place to trade in gold coins. Pierre is the man!read more

I recently went to RBFJ in Santa Ana on Bristol and was met by Anthony, who help me and my fiance…read morewith sizing her engagement ring. He was attentive, knowledgeable and very friendly. He did all the sizing, paper work and pricing for us. Houng (sp?) then came in an introduced himself as the jeweler, look at the ring and he said he had just finished his other items and mentioned if we want to stay, that he would size the ring right away for us. He came back shortly with the re-sized engagement ring, which fit perfectly and my fiance was so happy..! Great service, price and professionalism to both of these employees..

I purchased another ring for my diamond upgrade, and the staff were very helpful and friendly. The…read morecenter diamond was upside down at first, but a special thanks to the bench jeweler Hoang Pham, who spent so much time fixing it and making my ring perfect for me. He was incredibly patient and very, very kind. I truly appreciate his effort and craftsmanship!

This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

I had an outstanding experience at Tustin Jewelry Exchange thanks to Donnie and Andrew. Their…read morecustomer service was truly five-star from start to finish. They were both extremely friendly, professional, knowledgeable, and made the entire experience comfortable and enjoyable. You can tell they genuinely care about their customers and take pride in what they do. They went above and beyond to answer questions, provide guidance, and make sure everything was handled with honesty and professionalism. Management should know that Donnie and Andrew are doing exceptional work and represent the business incredibly well. Employees like them are the reason customers come back and confidently recommend this place to family and friends. I would highly recommend Tustin Jewelry Exchange to anyone looking for excellent service and a welcoming experience. Five stars all the way!

Amazing service and gorgeous jewelry. Excellent selection of new and vintage pieces and great with…read morerepairs

Family-owned business that provides the best customer service I have ever experienced. They are…read morethoughtful and meticulous with their work. If you are looking for a watch, wedding ring, jewelry, or need a repair/cleaning, there is no one else I'd recommend other than Wm. Harold & Sons!

Came in for a wedding ring, was a bit nervous with the process of buying a ring, but John was very…read morewelcoming and made me feel like home. We went through all the unique pieces together until I came across one that made me smile and say "this is the one" The ring is so beautiful that I keep looking at it and get happy every chance I get. Thanks to John for making this happen couldn't be happier!!

I came in to get a ring resized about 3 weeks ago and I am grateful for the help. Very helpful and…read moreknowledgeable guy. I'd recommend to anyone here! Great costumer service and fast work. My client is very happy about the ring. Thank you!!

May Martin is my favorite jewelry store with high quality & evenly priced items! The staff is…read morealways so helpful & makes me feel so welcome. MM even donated jewelry to my bach weekend, I love yall!!!

I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.