I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

We had a great experience at this shop. Anthony provided exceptional customer service and was…read morefriendly, knowledgeable, and genuinely helpful throughout the process. We brought in two watches for repair and resizing. One of the watches had an issue where a link kept coming loose. Instead of simply replacing parts, Anthony took the time to assess the problem and suggested an alternative solution that effectively fixed it. We really appreciated his willingness to find the best option for us. The repairs were completed efficiently, and we left feeling confident that our watches were in good hands. Thank you to Anthony for the excellent service!

Slow repair service. They have had my watch for 4 weeks to replace a movement and it still is not…read moreready. Far too long to wait. Was told it would take two weeks. Was told after 3 weeks that the movement has arrived but it hasn't been installed and to wait a week. Told the same thing after 4 weeks after going into the store because no one picked up the phone. Replaced batteries fine but most places can do that without tacking on a warranty charge.

This is a GREAT place for all jewelry repairs, custom pieces and all other items. I had them make a…read morependant into a broach for my mom for Mother's Day's. Sadly my mom was in another state helping her sister as my Aunt's husband was critically ill. Unfortunately, my uncle died, and my mom would there for the funeral on May 9 and Mother's Day is May 10th. I was flying there for the funeral, so I wanted to bring this with me when I flew out on May 6th. I asked for it to be completed no later than May 5th. There was some miscommunication with their repair service and missed the shipment. I was heartbroken. But they had someone drive up to Brea from Los Angeles to personally deliver this piece so I can surprise my mom and make her smile. THIS level of kindness and excellent customer service is rare and I will be grateful to them for going above and beyond. Thank you for making a hard weekend into something a little more brighter. This is my mom wearing the piece.

My fiancée and I are so grateful for all the help Rameez have been to our family. He is truly so…read morekind and supportive throughout the entire process. Can't recommend this place enough!

Honest man! Great service! Took my Hamilton watch in for a battery, and price was right, and the…read morejob was well done! Highly recommend this business. A bit hard to find, it's by the old Sears end upstairs across the bark-works store. They do watch and jewelry repair, and have lots of goodies! Nixon - Gshock - Hamilton - Luminox and beautiful jewelry! Thank you !

Walked in to OC jewelry great customer service got my battery and crystal replaced For a very…read morereasonable price Compared to other places I've got estimates from.they did a great job thank u

An absolute gem of a jeweler! I was originally referred to…read moreDavid by a coworker who found him on Instagram, and having my custom engagement ring made by him back in 2017 was the best decision ever. The rest is history! Nine years later, I still make sure to come in yearly for my free ring upkeep, including a thorough cleaning and prong check. David's customer service doesn't end after a sale; he truly takes care of his clients for the long haul. Because of that trust, he is now my go-to for all of my custom jewelry. While custom pieces can take a little time to perfect, the wait is always worth it because I am never disappointed with the final result. Like any smart consumer, I still price-shop around to make sure I'm getting a fair deal, and without fail, David always gives me the best, most reasonable prices. If you want amazing craftsmanship, honesty, and a jeweler who actually cares about maintaining your pieces, go see David!

I attempted to purchase my wedding band replacement as an online customer and unfortunately had an…read moreextremely frustrating experience from start to finish. I placed my order understanding it would arrive within 3-4 weeks. When that window passed with no update, I reached out through their online system -- no response. I then sent a text and was told my ring was still being made. I waited two more weeks, and still received no shipping notification or FedEx tracking. I called the store directly for a follow-up, only to be told they had never actually made my ring. They offered a return and a gift as a resolution. I waited for the refund -- and again, no communication. No email, no confirmation, no follow-up. The refund eventually came through, but only after I had to chase it down myself. After more than a month of waiting, repeated follow-ups, and zero proactive communication, I was left with no ring and a very poor impression of how online customers are treated. In-store customers may have a different experience, but as an online buyer, I felt completely overlooked at every step of this process. I hope this feedback helps improve communication and order tracking for future customers.

My Mother wore a necklace that was a true one of a kind Franken-piece. She had it most of her…read moreadult life and kept redesigning & modifying it by adding gold & little diamonds scavenged from other pieces! She wore that necklace 24/7 for probably 50+ years. When my Mom passed away 3 years ago, that necklace was entrusted to me. Although it had a broken clasp, it is now an heirloom & is priceless to me! Finding somewhere to trust with the clasp repair proved challenging as I didn't want the piece to be sent off to parts unknown for repair by persons unknown! And then I found Beyond Two Rings in La Habra. I walked in on a Saturday morning & was immediately greeted by Daisy. After a brief consultation I was confidently sure I was in the right place. Repair work is done onsite by a master jeweler! Pricing is transparent & reasonable. The repair was beautifully done in a week. The business is family owned & operated - Which I love. I highly recommend Beyond Two Rings as a premier place to purchase, design, or repair your precious jewelry!

Great customer service!! Had no idea they were in my backyard! I had to change my dad's watch…read morebattery & they were closing but they stayed open just for me . Now I know where to go to change my dad's watch and the jewelry is nice too .

I found this business by searching yelp for jewelry repair in the area and I'm glad I went here to…read moreget a pair of my favorite earrings fixed. Jorge repaired/soldered a new post to the back of my earring that had broken off years ago. The service was fast and friendly, as well as cost efficient. I will be returning again soon.

Needed an anklet repaired and didn't want to wait several days to a week for it. I dropped in off…read morein the morning and it was repaired within a few hours. Quality work , cleaned and polished... looks brand new

Great service, brought my watch to have cleaned. They replaced my strap on my second visit with…read moreamazing fast service. Great prices. Thank you

This place is absolutely garbage. They overcharged me immensely for a simple fix. Made me pay 100$…read morejust to put in two little pins to fix a watch. On top of that they didn't even have the right pins so it doesn't even look good. The younger lady that worked there was also very rude. Nothing about this place was even fast. They delayed the already simple fix another week, so I basically paid 100$ for shitty service and a cheap fix. I am not some older lady who is rude to workers, I'm just a normal college student and even I can see this place is trash. Anybody who writes a good review is either lying or is just fixing a cheap piece of jewelry they don't care about.

I first came here looking for an engagement ring because it was one of the few local jewelers in…read moreWhittier that offered black diamonds, and I'm so glad I did. I worked with Linda throughout the entire process, and she was patient, helpful, and made everything feel smooth and stress-free from start to finish. She was amazing to work with, and the custom engagement ring turned out even better than I could have imagined. Their custom work is honestly incredible. I later came back for my wedding band and worked with James, who was just as amazing. He was easygoing, funny, personable, and genuinely excited to help bring my ideas to life, which made the whole experience even more exciting for me too. I wanted a custom signet-style ring, and he took my vision and turned it into something even better than I had imagined. Overall, we had an amazing experience here and highly recommend them to anyone looking for high-quality custom jewelry and people who truly care about their customers and the process.

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.

Fair prices and fast service. Don't go anywhere else!!! Batteries last and he knows what he's doing.read more

The gentleman who runs this booth is great. He is very fast and courteous and customer service…read moreoriented. He charges fair prices for his work so the value he provides is great. I know if I went to a larger jewelry repair place they would have charged me double for the work he did. He is located in a kiosk by the Macy's home store.