We've been looking for a local jeweler to have a long term relationship with and think we finally…read morefound them! Patrick was very helpful and accommodating. We ended up getting my engagement ring resized (two babies later the ring didn't fit lol), fixed a diamond that fell out of my halo, and got a new solitaire ring (both the diamond and setting from pro gems)! While we were here we ended up getting all of our rings cleaned as well. (Yay, thank you to the hubby!) My husband and I can be quite picky when it comes to big purchases like this but you can see from the 5 star reviews here that Patrick comes off very accommodating but trustworthy. We felt the pricing was reasonable when comparing to online prices and you can get your setting customized here. He was not overly pushy but also gave honest feedback where needed. He recommended going with a bigger ring size than I thought I should go with but ultimately that was the right call given hands swell in the summer and there's no guarantee I'll lose weight (I was telling him I'm in the middle of losing weight lol... maybe too optimistic on my end?) I feel like that could be a sensitive topic for some women but he handled it well with light humor. The customized ring setting takes 3-4 weeks and resizing with fixing a diamond in the setting took about an hour. We came in unannounced the first time and Patrick invited us back the next weekend where he was able to show me the diamonds I wanted in the different carat sizes and cuts I wanted. I would highly recommend checking out Pro Gems and working with Patrick for any future engagement rings, anniversary rings, or any fine jewelry in general!!

My boyfriend and I have been together a longg time, so it was about time to do some ring shopping!…read more After looking through the various reviews of other places, I feel that we made the right choice by coming here. Patrick spent some time explaining the basics of ring buying as well as the various prices of natural vs lab grown diamonds. I got to try on various bands as he placed different cuts weighing on top to help determine which "look" I felt worked best on me. We also gave him our budget and he was able to work with us in that range and deliver on making my perfect ring! I love wearing it out, it shines beautifully, and the fact that it was made the way I wanted it adds a really special touch to this ring. I would recommend giving this place a call and setting an appointment to at least see what they have to offer.

I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Christy was so helpful and informative! I came in with a broken necklace chain and wanted a…read morereplacement. I was greeted and helped immediately. This location has a great selection of beautiful dainty chains and Christy helped me find exactly what I was looking for. I will definitely be back for my future jewelry needs.

They were so so sweet and helped me with my necklace which is a family heirloom that snapped and I…read moream so very grateful for them! They gave great pricing and was super speedy service!

Got an amazing engagement ring repair at this place!…read more I couldn't be happier with the repair of this ring, which was gifted to me by my fiancé's grandmother. It means so much to both of us. The color and shine had faded, and the double band needed to be replaced with a single band. The ring also didn't fit my finger very well, but I actually forgot to mention that. After the repair, it fit me perfectly. They noticed that one side of the band was smaller than the other and fixed a problem I didn't even remember to mention. I also never imagined I would pay such a fair price for such high-quality and fast work. I would definitely recommend this jewelry store!

My parents have been coming here for at least 10-15 years and recently my mom had an old school…read morecombined combo wedding band and engagement ring from the 80's that we were looking to redesign while keeping the original diamonds. Initially we had planned on getting some quotes from a few jewelers, however we didn't make it past here due to the amazing customer service and knowledge. Carmen helped us along every step of the way, from educating us on our options to constantly keeping us informed on the status of the ring. With her help, we ended up creating a new customized ring so my mom was able to get an amazing facelift on her original ring (we ended up choosing a new band) while keeping all of the original diamonds (plus adding a few extra ones). I would highly recommend this place for anyone looking to bring their design to life or create a unique piece of jewelry.

I was so happy I found this business on Yelp! I've been wanting to get earrings cleaned and they…read moredid a wonderful job! Carmen is very knowledgeable and friendly! They were so helpful and got my earrings cleaned the same day. I was able to pick them by closing time. My earrings look like they're brand new again. Will definitely be a returning customer!

Very friendly staff & will customize to your request. They also have a beautiful selection of…read morejewelry and all is great quality!

I have been going to Kimpo Jewelry for 20+ years and the whole family are super friendly, very…read morehonest and fair with prices. I highly recommend them for any type of jewelry you looking for and can trust them with any service.

My wife and I have been coming here for years. Jenny and all the ladies have always taken care of…read moreus with great customer service. They never rush you and allow you the time to pick the right item. As for me, they give me some great suggestions on what my wife would like and be within my price range. Recently I went in because I broke a necklace that my wife and bought for me and a bracelet that I have had for years was "opening up" in a way it should not. In a couple of hours, they sent it to get fixed and I was on my way.

The nicest people and the best service! Walked in for the first time and was treated so well and…read morewas so happy with how fast they were able to customize and fix some pieces i had and for a very reasonable price! Definitely would recommend and will come back again

I really like shopping here. One of my biggest fears when visiting jewelry stores is feeling…read morepressured, but that never happens here. The staff and the owner Ruby really take their time to show you the different pieces they carry and never make you feel rushed, which makes the entire shopping experience actually enjoyable. They carry a beautiful variety of jewelry, from rings and bracelets to necklaces and more. It's honestly the perfect place to find thoughtful gifts for birthdays, occasions, and sometimes a sweet treat to self. I highly recommend this place if you're looking for beautiful jewelry, while still getting to enjoy a relaxed shopping experience!

My ring looks brand new and I'm still so in love with it! I also bought a pair of sapphire studs…read morewhile I was there! There's nobody else I'd trust with my valuable jewelry! Thank you Ruby!

I have have been buying my jewelry here for 34 years! Ruby has always sold me the best quality…read morepieces at a reasonable price. They stand the test of time. I have never gotten junk. She has a big selection, and if she doesn't have what you are looking for, she will get it. You will never go elsewhere again!

Ms. Ruby greeted me warmly upon arrival and immediately made me feel comfortable. When I explained…read morewhat I needed, she understood right away and confidently handled the situation. She offered a fair and reasonable price, which I appreciated, and completed the work efficiently and with care. I was very satisfied with the quality of her service. Beyond just completing the task, she also took the time to share helpful maintenance tips to ensure I could take good care of the product going forward. Her professionalism, knowledge, and friendly demeanor made the whole experience a very positive one. Thank you, Ms. Ruby, for your excellent service! PS. Ms. Ruby is the second booth on the left after entering the business.

A friend recommended Coby Madison for us to get our 7 year old daughter's ears pierced. We read the…read morereviews and felt comfortable driving from Lakewood to Whittier for a sanitary and overall positive experience. I called the location and spoke to Debbie, who was kind and helpful in scheduling a same day appointment for me and my daughter. I was getting a second set of piercings for myself (to motivate my daughter who was a little nervous). I was told they typically do piercings Friday/Saturday/Sun and appointments are preferred. The location is a jewelry store so they buzz you in. The store is incredibly clean and welcoming. Debbie and Nikki assisted us. They sanitized my daughter's ears, let her pick out the earrings she wanted (good variety of 14k gold/white gold), and did the two ears at once since they had both staff present. They use a gun like device that pinches the earring in versus a thick needle. It was done within seconds. My daughter was given a certificate for bravery and tiara as well. They even gave me one so we could take a photo together. Thank you, Debbie and Nikki, for being so kind and patient with my daughter. She left with the biggest smile . Prices seem comparable to other reputable jewelry stores that I looked into. Left with the cleanly solution and clear instructions for care. I highly recommend this location!

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.