I would give a higher rating if they were more helpful. To be fair, I had a good impression of the folks at this store since I had a mildly good experience buying there before. I went in there recently to buy a wrench to tweak the saddle height on my bike and was not too amused. One of the employees made it clear that he didn't want me working on my bike there, which I wasn't planning to do. My plan was to buy the wrench and work on the bike outside. The guy at the checker did not seem too knowledgeable or interested in helping. I went in there expecting them to take a look at the part I wanted to work on and to be given some advice on how to take it on. I left with a wrench that did not help me with the repair i needed, and was told that I could not return the tool even though I had purchased it about 2 minutes before. I don't typically leave reviews, but I hope that this can motivate small shops like this one to continue to do all that they can when someone comes in requesting some guidance. My experience today made me feel less guilty of buying things online rather than supporting small mom and pop shops like this one, which i admit, sucks to say... read more