satisfied with all the service that Vin helped me out with.! Everything I needed was for my vapes is at this place right here! Thanks again and definitely come back to this vape shop!!! read more

By far my favorite vape shop always welcoming once we walked in. One of the employee there name Vin was the coolest down to earth guy helped us out when it's to coils and juices. Cool to talk to and never disappoint once we leave the shop. Best vape shop and recommended for anyone looking for a service and great prices on their product. read more

The staff here is very helpful and has a good amount of selections for vape juices. It is a small parking lot but somehow I always get lucky with parking. This place is my new go-to for my vape needs. read more

I went in for a replacement tip (not sure what you call it) for my baby smok and they didn't carry it but Mike who worked there actually gave me his old one for free. He was so sweet and friendly. It made my day. Great customer service. Will definitely continue to come back here. Thanks again Mike:-) read more

They have the best selection of juice in OC forsure. Iv had the Golden Ticket which is like Chocolate Milk, Glazed Donut which was great, and Freedom which is like a vanilla donut. Everyone there is very helpful and professional. They treat you like family. 6 starz if I could. read more

Vape First - Saved so much money from quitting cigarettes in the long run. - Vape Shops Near Me - Tustin, California

Stopped in on Tues 5/21 to pick up vape juice for my nephew. Had no clue what I needed to buy the salesperson was very helpful and knowledgeable, had my nephew on speaker and the guy made the purchase really easy.. Clean establishment, friendly customer service! read more

They sold me a disposable CBD vape that completely doesn't work. And no one answers their phone. That's after I spent more than $300 at your store. So disappointing. read more

For any vape or CBD needs go check out Vape First! Very awesome shop, with very kind people! Speaking of, ask for Mike Lind, and you will not be disappointed He is on top of everything, and knows exactly what you'll need :) read more

I was having issues with my device and the guy working was so helpful. Turns out I needed to update it online, maybe I'm a little slow ._. But I'm happy I came here because two other shops had no idea what the problem was read more

Solid vape shop. The staff are knowledgeable and the selection is impressive. Plenty of juices to try out and they have testers ready. I also like the menu of juices complete with descriptions for each juice--too many shops forget to do this. They would've earned all 5 stars but something left a sour taste in my petty, trifling mouth... I made the mistake of purchasing the yelp deal. The staff don't know know about it and don't know what to do with it. I can't blame them though, the owner and manager screwed this one up and put a customer and their employees in an awkward situation. I paid for the yelp deal, they marked it redeemed, and I ended up paying a bit more to get the juice anyway. I still came out with a tiny discount but it was a disappointment that they didn't fully honor their own offer. Full marks to the staff though. They were awesome. Again, I'm petty and trifling so I removed a star for every two dollars they overcharged me. Great staff, solid products, but the poor leadership leaves my search for a new regular spot open. read more

I went in there to pick up a beginner vape and Jorge was soooo helpful. Really easy purchase along with a yummy juice. In n out easy. I went in today with a question about changing the coil and Jorge helped me once again with a swift and easy experience. I would definitely recommend this place especially with the customer service provided here. Thank u. Will def be back. read more

Customer service was incredibly poor. Asked the guy running the counter about there dessert flavors, all he says is that they have a lot. He just stares at me expecting me to know there selection of juices. He could have pointed me to a juice menu or point some juices that he or other customers have said are good. I had to get him to tell me what he would recommend. I'm not new to the vaping game, but this was my first time coming to the vape shop. I have been to quite a few here in Orange County, and I know good customer service. Especially when it comes to vape shops. The only reason it's getting a two star review, rather than just one, is because the juice I got is really good. They should also update their juice selection on the website. I came in looking for a certain juice that the website said they carried, but when I got there the guy said they did not carry it. After I showed the name of the juice was on the carry list of there website he goes and double checks to see if they do. Then comes back and says the website is outdated. TLDR: Good juice, bad customer service, outdated website. read more

Mike is super chill dude. Known him for couple years. Enjoy doing business with him. Always welcoming!

When I first walked into Vape First several months ago, I thought the place had potential to being my favorite vape shop. Although now they have drastically expanded their selection of eliquid and their shelves look pretty, they all suck...so what's the point? This is why they lost my business...the sales staff lacks the knowledge to properly guide you in picking a mod or tank. This is extremely important because if you don't like the setup for whatever reason, they will quickly remind you that all sales are final and you're SOL. Sure, you can try to escalate, but only the owner is allowed to make decisions and he's never there, even when they tell you he's going to be there, unless he hides in the back, which wouldn't surprise me. Do yourself a favor and find a different vape shop...one that stands behind the products they sell. I'm sure at the end of the day, losing one customer might not be a big deal to them, but I doubt I'm the only one with a similar experience. #LLAP read more

I spent $130 on a startup kit plus 2 batteries on a vape that goes online for $60 only because I needed it in a short time. Batteries were 2 for 30. Later on in the day I went back and spent another $50 at the same shop on juices alone. Thinking back I spent way too much in this store. I understand the markup price of buying it in store and this is completely my fault for putting up with it, but you'd think after spending $180 in their shop they'd cut a better deal than 2 free bottles of (very average) juice of THEIR choice. Buying my juices for the first time I wasn't even offered to sample what I might like. George was very helpful, he gave me a lot of info. Being this my first setup, he told me every thing I need to know and then some, which I really appreciate. And he showed me and walked me through each part of the vape. That's why I'm giving them an average review. If you're looking to get a starter vape and a few juices to quit smoking, I'd recommend looking around because I think if I took my money elsewhere it would have gone a much, much longer way. Overall I'd say 2.5 stars is more than generous considering their lack of generosity towards me. I wish I had done more research and visited more places because I feel like they took advantage me as a first time vaper and my wallet. I'm not saying I would have saved elsewhere a hundred dollars, but for sure at least %10 more. What's done is done, I hope in the future these guys take better care of their first time buyers because I will not be coming back and I will not recommend them to anybody. read more

Went in looking for an alternative to THC vapes. Vape First has a lot of great CBD options. Mike helped me and was very knowledgeable in helping me decide what would work best for me. read more

I had a problem with a vaporizer not working three days after I bought it. Ryan went out of his way to help get in touch with the owner who was out of the country, so he could do a special exchange. Vape First followed through on their word and gave me a brand new vape. I will always go to them over anyone else for the high level of customer service that you just can't get anywhere else. read more

Best service, very friendly and helpful staff! The music is always amazing, thanks Andre! it's a great place to chill and hang out. Great variety of juice, lots of mods- great selection for all your needs. One stop shop for all your vaping needs! read more

Vape First - A section of the juice bar - Vape Shops Near Me - Tustin, California

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Hadn't been back to Vape First in a while and thought I would swing by, I realized very quickly that they had moved and wasn't far. I zipped over to the new location and WOW was I blown away! They increased the size of the store and started offering even more e-juice. The selection of MODS were very good, I could get anything in any price range, from the fancy hand-built MODS to the e-Go twist that is so reliable and even some cheap clones of the expensive stuff. Back to the juice tho, they started carrying all the brands that I was seeing at the other Vape shops and more! I sat down and they took me through all the varieties and categories of flavors they had and by the time I was done I wanted all of them. I ended up grabbing their deal which is Buy 3 get the 4th FREE and walked out a happy man. I had great customer service by the young gentleman in the front and I believe even the owner came out to make sure I was happy and getting what I wanted. I will be back in hopes that the juice collection keeps expanding! read more

Best place in the OC. Customer service is the best. Best selection of juice and mods. The vibe there is good and the shop looks great inside. Will is the man. He's very knowledgeable and his staff is great . Go here. This shop won't disappoint. Trust me read more

Best VAPE shop in Orange County the owner Will is the kind of guy I like to do business with. read more

Vape First - Sexy to show my appreciation for Vape First in Tustin CA - Vape Shops Near Me - Tustin, California

Wonderful staff. Very helpful. Great juice selection. They were very patient with me and rewired my igo for me. And the pricing was pretty good. Bought 3 juices and got one free. My only regret is there was no more Tusnami in stock read more

Travis was an amazing help I went in for a new coil and juice and ended up buying a new mod and it's my favorite mod. Whenever I need a new juice he always recommends the best flavors and all my friends end up loving everything he suggests as well. He has helped my cousin buy 2 roll badges and she loves them as well. He has amazing customer service and always helps you find exactly what you are looking for. If you go to vape first ask for Travis!!!! read more

I've been going to Vape First off and on for years, starting with their original location where I bought my first mod! I don't want to give any ideas to scammers, so I won't go into detail on the issue I had today. Suffice it to say, I didn't check the packaging before I left and didn't get what I paid for. About an hour later, when I realized the issue, I returned to the store, expecting to get hassled and maybe not getting my issue resolved to my satisfaction. I was pleasantly surprised when Pete did me right, no questions asked. There was no way for him to know that I didn't swap things out after I left the store. I've never had a bad experience here, and this bit of honest business has made me a life-long customer. read more

Went in for some new juice and Clifford was the best!!!! He was so friendly and was able to answer all of my questions. Thanks for all the help! Definitely will be returning in the future :) read more

This review is over due by a little over a month...but honestly they are the best vape shop I have been to this far, and that's due to their customer service. The guys are SO friendly and treated me like I have been coming there for years. I have two shops within 5 minutes from my house, but I'll drive to vape first from now on even if it's further. In fact I'll be going there today, which is what reminded me to write my review! =) They also have a good amount of juices at a reasonable price and I believe it's by 3 get one free if I recall correctly. Either way, check them out!! read more

Great neighborhood Vape store! Kevin and staff are very professional and friendly! Good stuff! Vape First continues to impress! Pete has always made my visit something to write home about! Great job, Will! May sound like a broken record however, feel compelled to share my recent experience. This joint consistently delivers what fellow vapers want, great customer experience and exceptional products!! Thanks guys! read more

Amazing place. CBD has definitely helped my coping with my stressful life style. I am a hardworking corporate executive and the advice and knowledge I received is well worth my money. read more

They were open until 9:00PM on a Monday, I desperately needed another mod and tank since I left mine at a friends place (that was too far to go back to). They had me back to vaping in no time! Good prices and great service! read more

I really liked the friendly vibe here. I called ahead of time and felt I was treated friendly and polite. I found that even though I was prepared to spend a little more on a battery , and was actually given some honest advice that I do not need to spend thst much. Anyways I walked out with a deal, and who wouldn't want that? read more

Will and Edgar have always given excellent customer service. I've been a customer for nearly 4 years now and have been to numerous to vape shops but vape first is by far my favorite vape shop to come to. I even got my fiancé to love this shop. Keep up the good work guys read more

These guys are amazing and very knowledgeable about anything you need to know for vapes! They're also very personable and always have a smile. read more

Best experience I've had with a vape shop so far! Shop was very clean and organized and didn't feel the least bit overwhelming. I found everything I needed just by looking around and received excellent customer service and assistance from the guy Edgar who helped me find my favorite vape juice and he even helped me swap out my old coil and juice after rinsing the old juice out of my tank! Great place with fair people and prices (: I'm already looking forward to my next visit for some high quality juice read more

The service at Vape First is immaculate. Super friendly staff who will answer all of your questions to the best of their ability and don't make you feel dumb for asking anything. I've been in some smoke shops that have made me pretty uncomfortable because of the person behind the counter, but I have never had an encounter like that at Vape First and for that reason they have my loyalty. read more

Vape First is my go-to establishment to quit smoking cigarettes and for vape inhalation gifts/products, as well as accessories for quite a few years now. Located in the heart of the big OC and nestled in Tustin - Georgie, Willie and the squad have always provided friendly service, wide selection of nicotine, CBD and related products. I've recommended several friends and family members as well. If your considering quality for a great price you can't go wrong here. Vape First has been in the business since the beginning. Vape on! read more

Been here twice and both times they been really cool and great juice. If I had anything negative i'd say the prices are a bit high in comparison. Quality comes with a price tag. read more

I've been a customer for a couple of years. This place has an extremely friendly environment, great staff and wonderful selection. These guys know their stuff, have ton of knowledge and will really help you maximize your vape experience. Cheers guys! Thanks for being awesome. read more

5:45PM Parking, be sure to not believe you'll get one in front of the store front. But a short 50 yards away the location does afford parking. Nice and clean with music. People were hanging out. Came back twice in same because I was not sure how long they would be working with the customer. I believed because of not knowing who is next. But when I notice someone just asking a question I asserted myself, after the question was answered and was out in less than 10 minutes read more

Really great place. Best vape spot in tustin! Helped set up new mod. Very friend place will definitely be back when in the area.

George was very helpful. Came in with very little knowledge and George took time to explain and get me set up with a starter kit.