First, I would like to thank DSW for having such excellent employees. Our favorite has been…read moreMiranda...she always remembers us and makes sure we are taken care of quickly. The footwear brands are always just what we are looking for. We always have a good experience with the service provided by Miranda and the sales people on the floor. We feel important and taken care of. Wish I could give Miranda, the service people on the floor and DSW 10+ stars. I find it difficult to believe that others have not rated this store and staff higher. Having been in management & hiring the Fashion Industry I can see excellence right away when walking in a store. Your management & sales staff, products, and locations are A+. We love the shoe lines DSW has and the Value is A+ for name brands, sizes, costs, location and assistance from he staff at Redlands Store. Thank you DSW!

Shopping in store versus online is recommended. I ordered these heels online and received what…read morelooks like an employee grabbed the try on version and box from the shelf, threw it in a bag and delivered it. Really shocking and disappointing with the poor customer service with this purchase.

In search for some shoes for a gift. This is a great spot to find that perfect pair. Large spacious…read morelocation. Isles of shoes are along the back wall. Clothing apparel was well organized with variety of styles. Plenty of parking right in front. Seating areas. Staff were very helpful and friendly. They have great deals for the whole fam to find some new gear. Located at mountain grove plaza next to Aldi.

I've returned to this store plenty of times in the past. Usually if it's past 60 days they would…read morerefund as a gift card. But for some reason today the manager Mike O. Did not want to even though it says that Nike will often accept if brand new and unworn. Every other time before the managers would do it no problem.

It was my first time visiting this store and I was amazed by the large variety of shoes. I came in…read morelooking for a specific pair and thankfully I found them. However, when I went to check out the two young ladies working at the front were very rude. They didn't acknowledge me at all and their demeanor felt unwelcoming, as if helping me was an inconvenience. I loved the selection but I was disappointed with the service.

Famous Footwear can have good deals so we usually buy online and return in store, if needed…read more Service is usually hit or miss though. Recently we were in the store and there was a sign on the door that staff was wearing masks due to COVID. We weren't greeted or acknowledged when we entered but there was only one person (unmasked) working the register. Two other staff came out from the back and only one was masked. We waited in line to be helped and besides being asked what we needed today, the cashier continued to have a side conversation with the other two employees throughout our entire transaction, barely acknowledging us. I think one was a manager too. So if you know exactly what you need, it's a fine place but if you need assistance, maybe go elsewhere.

Awesome Service & Expert Help!…read more Had a fantastic experience at The Running Center! Emma was extremely helpful, knowledgeable, and patient while I tried to decide between New Balance and Hoka shoes. She never made me feel rushed and was super understanding of my indecisiveness. The gait and fit test was quick and easy, and I really appreciated getting a copy of the results to reference later. Overall, a great experience, and I'd highly recommend this place to anyone looking for expert advice on running shoes!

Awesome customer support, good selection of running shoes. I purchased my last three pairs of…read morerunning shoes at the Redlands location. I couldn't be more pleased with all three.

I ordered a sweater online... pick up at this store is in the fitting area…read more.. While I was in the store....I picked up pajamas & small toys for my nephew and nieces... I can check three kids off my Christmas list...

It's like an upscale Ross. The prices are not that great. Selection is poor. You'll maybe find a…read moreluxury brand find if you're lucky.

I just had the best experience possible with the store manager Luis at the Skechers in Redlands! I…read morepurchased two pairs of shoes in the factory outlet store in Torrance and inadvertently got the wrong size for one of the pairs. Luis helped me get the right size by looking up in his store directory and searching for which stores had my size, calling to verify, and having them mailed directly to my residence! I really appreciated him taking the time and making the effort to make this a painless experience. I was a little anxious because I love the shoes and wanted the right size and wasn't sure if I had to drive all the way to Torrance again to exchange the shoes! I am a very happy Skechers customer! Thank you Luis!

It's that time of year when your kids need shoes. If you love a good deal and love sketchers, it's…read moreone of the best times to buy. They have buy one get one 50% off with no limit on the number of shoes. I got my little 4 pair and my teenager two. At $40 a pop for my little, it was an amazing deal. The service was fair. I wouldn't say great because they don't check stock in the back and just tell you what's out is all they have. The selection of sizes was limited for my son's size. It must be a common shoe size or a size they stock a lot of because they had hardly any size 2s in boys. Luckily I was still able to find some, but I settled for some styles. Overall, it was a good shopping experience and I'll return!

While I'm the last person to give an opinion about clothing, I found the Columbia Factory Store…read moremeeting my needs. I needed some outdoor wear: light weight, waterproof, breathable, very packable and super casual. I was able to touch, feel and try on - it all worked for me. And the prices seemed reasonable. The staff was very helpful, and the supervisor was very informative.

The employees here are friendly and helpful. They have a large selection of clothing and shoes for…read morewhatever you're looking for.

Great customer service. Without asking, store manager Gabi went above and beyond assisting me with…read moreshoe availability. She called several stores and even provided alternative options. During our interaction, Gabi was kind and understanding. Never made me feel like I was inconveniencing her. Thank you Gabi!

By far the best customer service. I was scrambling last minute looking for a pair of overalls for…read moremy step daughter and the girls there went above and beyond to look for the specific ones I needed. Cat was the initial one to help me track down the ones I needed!! She's great!! Great staff and clean store!!