Sunday .. had an amazing Van's shopping experience... Dylan our salesperson was delightful...Knew the inventory & very accommodating... My great-grandson .. My granddaughter and myself all purchased Vans... I LOVE-MY-VANS... read more

Extremely helpful and courteous staff. Well managed, clean, and organized. Selection good and great sales. Wry satisfied with the experience. read more

My favorite go to store. The employees are very welcoming at this store and constantly check on you to see if you need any assistance. I was just browsing the shoes but my first destination is the for sale rack - I'm not picky I like things that are on sale LOL. read more

Vans - Hungry for burgers - Shoe Stores Near Me - Los Angeles, California

We also stopped here at the Vans store during our Westwood/Beverly Hills adventure weekend. My girl love to wear Vans since its a type of Skater/Surf OC thing in our backyard. I wore vans too when i was a kid growing up. Stopped here and bought both of us a pair of new vans. I have not wore any in a very long time. We were happy with the customer service. Nice store with lots of things to choose from other than shoes. Cant wait to shop here again. read more

I'll come clean and admit I do not skate. I can barely walk as it is, but I've had an eye on the classic old skools for a while, and after trolling the website, I decided to give this shop a visit. Wasn't aware there were so many variations of this shoe; from classic to Pro, platform and heck, even velcro (I can fit into kids, thank you very much so I count these as well). I haven't worn Vans since early college, but they were a different style (either Era or Authentic) so I also wanted to be fit properly. I highly doubt I have grown much since then, but figured it would be for the best. A girl was super-helpful in getting the sizes I would fall into, which ranged from 3.0-5.0. Now what makes this frustrating for me is that Vans has the cut-off of kids sizes being right where I am, where size 3 is normally the largest. Once I hit the 3.5 threshold, the price jumps up about $20. I made a conscious effort to try these shoes on in the evening since I know I had been up and around all day on my feet. The 3 appeared to fit fine, and I knew I would have to gauge the proper socks, so I let myself sit on this for a couple days. I returned a couple days to buy the shoes in a 3, in addition to picking up some socks. I felt confident my purchases would be okay, and the service I had with a couple different girls was great. However, after the first wearing, I was blistered up pretty bad. The socks I also purchased weren't fitting as well as I had expected either. I swear I haven't grown either, but it's just me failing at a new brand. For the first time in my life, I didn't really pay too much attention to the return/exchange policy, because upon leaving, I didn't think I would need to. Unlike Nike, they do not take back worn merchandise, nor will they exchange them (which I would want to do since I do like the shoes). It's my own damn fault and I even stopped in to talk to someone, but they were pretty strict, and made the obvious suggestion of trying to wear them as often as I can to break them in with heavy socks. He even remarked that 'they will obviously stretch since they're not, you know, made of metal.' NO shit Sherlock. The fact BOTH of my purchases from here are not working out made this a more negative experience than I had anticipated. (Pleased to say I was able to exchange these through a different source, and I did end up with a different pair of Vans I am very happy with.) read more

Customer service is amazing. I came in to exchange a gift and they had to re order it. I called a few days later because i didn't get my receipt and they went over and beyond to make sure everything was correct. Thank you! read more

I've been shopping for Vans for 20 years and have never had a worse experience at a retailer. Keep in mind I spend an average of $500 per shopping trip at Vans. I walked in waved by my friend after politely waiting in line respecting social distancing and capacity of the store. I'm in a great mood, celebrating a recent birthday and an employee yells "SIR WE HAVE A LINE." something along those measures. I only heard yelling way out of line. I would recommend a softer tone and respect to your customers. I will not be shopping here again and probably trashing my closet of Vans. I'll stick to Nike..... Happened today around 6:00PM. Greeter at the door was polite.... the other female employee was extremely rude..... I hope she has a better day and learns how to treat people kindly. read more

super happy with my new kicks just the color I wanted the staff were very helpful and kind and laughed at my jokes which was great I also got a new casual t-shirt super happy read more

Vans - Shoe Stores Near Me - Los Angeles, California

I have two nephews (twins) with birthday's coming up and my brother told me they are on a Van's kick so off to Van's I went. I had no idea what was in these days so I leaned on the guidance of Trevor, my awesome shopping guide who pointed me in the right direction. I didn't buy anything for myself, but decided to try on a pair of shoes to see what the Hype was bout and I must admit, very comfortable! read more

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This is the second time I had a bad experience. The people who work there seem very loopy. We asked to get my daughters size for shoes. Ten minutes goes by and someone else comes and says they are still looking. Then he comes back to say the bin is too messy to find her size! Whaaatt??? Your bin is tooo messy? Yes please go online to get it! So I go to give the manager the feedback and she shrugs her shoulders. This is not a thrift shop!! It's the vans store in century city! Organize your bins and train your employees!! read more

Everyday a new Vans store opens here and there. They open in malls, small plazas, and Vans are even sold in other shoe stores. When in doubt I love Vans out of all the other shoes I've bought. Even as I right this I am wearing my only one pair of Vans. They are so comfortable when running or just walking around. Some might say that they are too stiff and you can not have any mobility but, pretty much the only reason vans are like that is because they are meant for skateboarders to wear. The reason is so they can stay on their feet and keep their grip when they are doing tricks or just skating around the park. I even skateboarded with mine on and it felt so comfortable to skate in. So Vans are the best shoe company. read more

I was randomly checking out this mall because of the new renovations and let me tell you when I stumbled across this Vans store I was impressed. I walked in not expecting to buy any shoes but was greeted by Sean, he had the most amazing customer service that I walked out with 5 pairs of new shoes and even some awesome socks ‍ lol I usually go to the Westfield Culver City vans to purchase my shoes but now I'll take the drive just to go here! read more

Always been a Vans Girl... They have some awesome shoes. But this store drives me crazy. Great store only if you're inside there. Do not expect to ever get your phone call answered by anyone there at all. It constantly goes to voicemail. read more

I am SO HAPPY that a Vans store has opened up near me! I came in and left with tons of goodies. The staff members were all really sweet, friendly, and helpful. I highly enjoyed shopping there and will definitely be back! read more

What a great store , I went in the other day and bought some Christmas gifts. The customer service was excellent and the store was very clean and bright. The manager Alejandra was very helpful and patient with me as I was shopping. I'll definitely be back when I'm in the area. read more

I'm a huge fan of VANS & have been since I was little-- I absolutely love this new location so close to home, the service was amazing and I was helped by Zoey and a girl named Alejandra I believe. They were so helpful and gave really great input. An awesome VANS!!!! read more

First off love the shoes, always have. They have just gotten better and better over the years. So I went into this store with the intention of perhaps purchasing one pair, maybe two. I ended up trying on no less than a dozen pair. I was in there 2 hours at least. I wanted to be sure I got the right ones. The associate who helped me was amazing. Her name is Jedai (not sure of the spelling) and she was so patient, so kind and personable. We laughed and had a great conversation while I was trying on shoes. She knew everything about every shoe in the store and every sneaker in existence. She knew the specific nuances and sizing differences of every style. What a great sales person. Long story short, I walked out of there with SIX pair of Vans, all of which fit perfectly and that I totally LOVE. Even when the store got extremely busy and other customers and sales associates were asking her for shoes from the back, right and left, she accomplished it all and never missed a beat. Great service, great shoes. I recommend this store highly. read more