I love going to DSW whenever I need any type of shoe, because I know they'll have what I need…read more I am always impressed with the scope of options available. From sandals to heels to boots, I always get what I need. The staff is helpful and I'm impressed by how there are always multiple staff members ready to assist. The shoes also vary in price, with a range of brands. I was able to get some nice boots that exactly fit my mental vision with no hassle. A place that blends quantity and quality.

I didn't actually look around the store but I did order online for a pick up. It was an easy in and…read morean easy out. She double checked my shoes to make sure they were the same size and then she confirmed numbers on my email order. Got some jibitz for my kid's Crocs and used a coupon which made it only $4-what a steal! Easy parking at the shopping center and a clean store.

I have purchased two pairs of boots here. Services is great - it comes with a drink. I usually opt…read morefor a beer. Boots fit great. The people who help you know what they are talking about or they play it off well. My first pair are several years old and still in great shape. I have a big foot so they ordered mine and they arrived in two days. Second pair was in stock. Great quality to price equation. Stop in for a shine when in the area.

My first pair of cowboy boots are Tecovas and Tecovas are probably the only place I'd ever by any…read moreothers. I've had my current pair for going on 3 years now and they still look (and feel) good as new. While Tecovas are by no means cheap, the longevity and in-store hospitality you get do justify the cost. After several wears, my boots get dusty, and I'll bring them in for a free shine which takes no more than 10 minutes. On my latest visit, I was asked to wait in line because the store was "a bit crowded." Their store is open concept and while the display and fitting area was slightly congested, I was only coming in to get my boots shined but was still told that I needed to wait in line. Perhaps it's fire code or the like, but I've definitely seen other stores where customers were more densely packed together than it was here. On other visits and at other stores, I am usually offered a complimentary bevy while I wait for my shoes to get shined. During this visit, the staff behind the counter didn't really care to make eye contact, so I had to "excuse me?" to one of the employees to engage with them. Upon requesting a beverage, she asked for my ID, and kindly poured me a whiskey on the house. My boots always come out looking nice and shiny, so no doubt I'll keep coming back here for the shines. The parking situation in Rice Village is tough, but the only other Tecovas store is in CityCentre, where parking is just as bad if not worse. So definitely come here with intention or if you have other business to take care of in the village.

Great service, friendly staff, and very helpful! We have purchased shoes from here twice. The…read morediscounts are great and the shoes are well made. Very satisfied with the value this store provides!

I just walked out of the store as an older employee (male, heavy set, around 60 Y/O) was very rude…read more I walked in with my 2 kids, they were walking a few feet behind looking at shoes not even touching them. The man walk up to them from behind and with a very demeaning voice asked if they lost someone or if they were with someone. When I turned around and asked if there was a problem he changed his demeanor and tone of voice and tried to be helpful but I just cut him off and told him I didn't need any help. After thinking about it for a few seconds my blood just started boiling and walked out before I caused a scene. Even if they were by themselves, which my son goes to this mall quite often with his girlfriend they should be able to walk freely without anyone harassing them.

A viral video sent me here! Listennnnn! This is my type of…read moretime !!! This is the carrying I like to be on!!! I love this store ! First thing, don't expect to be greeted with a red carpet. I'm okay with this because I came for discounts, not love ! They have so many different varieties of shoes. They have unique statement shoes vs boring regular shoes!! They have formal dresses at a very good price. The discounts are really good. I will definitely be back

Lots and lots and lots of shoes! Ample parking, some great prices; open from 12-6 most days it…read moreappears. Tons of swimsuits, PJ's and clothes. I'm sure the best time to go is end of season. The difference here is these are actual brands, not made for outlet mall versions. I found many shoes I considered buying and tried on at the Galleria Dillards here today at literally a fraction of their original cost. Great condition, brand new items. I'm a happy shopper today! Not much in the way of home goods, but besides that it's definitely worth an occasional trip.

Their shoes are horrible. I have bought 2 pair of the 1549 v3 and they both have holes in the toes…read morenow. When the first pair started forming a hole I just thought maybe just a dude pair. But then the second pair is doing the same thing and not even 3 months old. They have also lost their comfort. My feet hurt soo bad now it hard to walk. And customer service says I can only get a partial credit. They don't even stand behind their products. My advice don't buy their shoes. If you do, Buy with caution!!!

This is my first-time shopping for New Balance shoes in my life. I want to praise the staff…read moreprovided Excellent customer service during Covid-19 challenging time. I have exhausted my online shopping options for shoes. I just can't get right feel when shoes arrived. I think it's time to replace my fashion statement with Skechers shoes. I found New Balance from an incidental ad on Google. Back in my college days, I was little skeptical about New Balance shoes because the models were in numbers. Some of them still do till this day. During my search I found this store carried cushion shoes called Fresh Foam. This model Roav Backpack is particularly cheaper than others in the series. So, I had to check it out in person. Employees were super friendly and know their stuff. Much better than other shoe stores (I don't want to mention names). I felt good try the fitting here. I will definitely come back to do a real shopping during holidays.

8/28/2026: If you are looking to tap back into your country roots, look no further--this place is…read moreabsolute western wear heaven! From the outside, you'd never guess just how massive the store actually is. Stepping inside completely blew me away. The inventory is incredible and thoughtfully organized: Footwear & Accessories: Boots galore in every style imaginable, plus leather care products, hats, belt buckles, belts, purses, and beautiful jewelry. Apparel: A endless collection of jeans in every color, blouses, tops, dresses, and a fantastic, well-stocked men's section too. What truly set this location apart was the phenomenal customer service. I was helped by James during my initial visit, and his assistance was top-tier. When I came back three days later to order a specific pair of boots that weren't available in-store, James took care of me again with the exact same warmth, patience, and attention to detail. They also offer a fantastic rewards program and have a sleek, easy-to-navigate website that makes keeping up with new inventory seamless. I can already tell I'm going to get into some serious trouble with this store being located so close to my office. My lunch breaks are definitely about to look a whole lot different--and my closet is going to thank me for it! Highly recommend stopping by.

I love Boot Barn! I can always find what I need when. Even when i think i don't need something, i…read moreend up buying something else LOL. Tons of western material to choose from here and there is almost always a sale going on. The staff is always welcoming and very knowledgeable on the items there.

I've visited the store on 24 September, 2019. I ran in to pick up some sweaters for a trip that I…read moream going on. This store has the absolute worst customer service. I worked retail for quite a long Time in college and definitely offer a better service than these 30 to 40 something-year-old woman just did. I had to walk out of the dressing room several times to get other sizes and associates asked if I was finding everything OK, obviously I was not since I was out of the room getting another size. They didn't even bother to stop what they were doing she specifically asked what I needed. They Also did not bother to tell me about the promotions that were going on. If I am spending over $200 in the store, especially brick and mortar, I expect much better service. Extremely disappointed and 100% do not recommend shopping at this location.

RUN AWAY FROM THE STORE MANAGER Shacoya McNeil Sales Lead #1307…read moreI will not be back as long as that manager is in the store, rude customer service and would not let me return or even get store credit with my ordered item I got online. WILL NEVER SHOP AT THE LOFT AGAIN. Went to the one in Rice Village to return and it was processed so smoothly.

I visited SAS with my mom when they had one of their specials a few months ago. My mom have several…read morepairs of SAS shoes starting back decades before her retirement. She stills stands by their durability and most importantly, their comfort. I ended up getting a pair of shoes that I can wear at the office. The shoes were comfortable indeed, but not cheap. Also, most of their styles are on the 'classic' styles based on the largest demographic of their customer base. The salespersons here were great. They were very helpful and informative about SAS products and their upcoming sales. Also, the store carried several sizes and they could order sizes and styles that they might not have at the time. What I missed from the store were complimentary popcorn and their 10 cents coca-cola vending machine. Those were something I loved getting while waiting for my mom. Considering styles, comfort, customer service and prices, I am giving SAS 4-star rating. My mom will come back during one of their sales. For me, I'll wait for a bit before I get another pair of shoes from SAS.

I heard about this place from a few of my friend's parents. They told me that this store has comfy…read moreshoes for older people. So, I came here to buy a pair of shoes for my mom and granny. Both my mom and granny couldn't agree better that this shoe store provides comfortable shoes. Now I know where to shop during the holidays. Also, the staff is very friendly and always willing to help. Great customer service.