DaRaya has been super helpful and very approachable. She even went beyond her service by helping…read moreme figure out fixing my cellphone screen. It's very seldom to find a staff that has this kind of attitude towards their customers. Keep up the good work.

A clean store with friendly employees. I don't really like talking to store sales people unless I…read morehave to, but Sarah wasn't pushy it at all. She was friendly, and made me feel comfortable, and didn't seem to mind how many times she had to pull different shoes from the back in order to me to find a pair I was happy with.

This store has a huge selection of clothes for the entire family I often find things on clearance…read morerack that are still full price at other stores, they also have a big Sephora store and Amazon drop off location inside the store

Good experience today. Once again a convenient place to return items from Amazon. Today I purchased…read morebubbles for my nephew. I noticed them after I did a return. lol They got me. Anyway, this store is convenient and the employees here are kind.

Shopping in El Cajon, California…read more.. My cousin wanted to go to Dickies for work clothing. He specifically wanted white painters' shorts. Service was excellent as the owner helped him find exactly what he was looking for! The owner also had a good sense of humor as I commented on the LA Dodgers cap that was on sale. He said that he should be charging more for that cap... LOL!

I have been working on aircraft over 8y and Dickies clothing is part of our required clothing...I…read moremust say that this Dickies store shocked me! The customer service from aka "Mufasa" was over the top!!! His smile, help in finding my correct pants size and friendly conversation impressed me!!!! Out of all the Dickies store in San Diego this location has by far the BEST CUSTOMER SERVICE! I will definitely be returning.

Great selection of both men and women's clothing! We were greeted as soon as we walked in. The…read morestaff was friendly and held my items at the check out counter as I shopped around. At lot of the clothing items were already discounted as it is an Express Factory. But their clearance section was amazing! Extra 40% off the lowest ticketed price. Crazy sales I left with two bags of clothing haha.

Amazing customer service , maybe the best I've had in recent years for a retail store. Christine…read morewas a super star getting my clothes in the dressing room as I continued to browse, even checking up on me for options in the dressing room. Will definitely be returning to this location!

I want to share a great experience I had at the Finish Line store at Parkway Plaza. A few weeks…read moreago, on the day of the Jordan 11 Mojave launch, I came in looking for a size 14. The employee who assisted me was extremely informative, kind, and genuinely helpful throughout the process. After speaking with her for a bit, I learned that she was actually the store manager, Miranda Troncoso. It was refreshing and impressive to see a manager leading from the front and working alongside her team. That level of hands-on leadership really stood out to me. I truly appreciated the way she handled customer interactions, especially knowing how challenging it can be to work with the public--I work in wireless as a district manager, so I understand firsthand. Finish Line has a great leader at this location, and it definitely shows in the customer experience.

I picked up a pair of shoes on the sales rack, which clearly said $50 in large print. Originally…read more$75. They rang me up at $90. When I told her there was a sticker on it, she only offered to do a refund instead of checking for the sticker. They took forever finding the shoe, now I'm starting to think it was a stalling tactic to make me forget the sale price. Kinda disgusted.

Shout out to Spencer for helping my wife with the specific shoes she was looking for! He was very…read morehelpful and she got the shoes in 3 days! Excellent customer service and we will be back for more shoes (eventually).

This Corporation has an unfavorable return policy.The clerk at the store ordered the wrong boots…read morefor me. This happened to me on the 27 Nov 2015, my wife bought a pair of the 1460 Doc Martens, I realized they were not leather (Store #371). As soon as I made it home from work that day, I told her these were not leather boots. We promptly took them back to exchange for a pair of leather boots. Empl# 420647, tried to convince me the Vegan Leather was real leather. I just told him to order me a pair of 1460 Cherry Doc Martens Leather. The return at this point seemed smooth but to my surprise on 10 Jan 2016, the day our family could gather and celebrate Christmas, we discovered the boots that had been ordered by the clerk were the completely wrong boots (R15265601). We followed the return instructions. Returned the incorrect product to Journeys Inc. The RETURN instructions were followed. The boots were sent via UPS Ground (Track#1Z V52 2E3 06 2605 1968) on 11 Jan 2016. The instructions said the product could not be returned to the store and I would receive a credit to my card once received and processesed. RYAN at the Dock in Lebanon, TN received the boots on 15 Jan 2015 @ 1059. I was NEVER credited by Journeys Inc. $169.99....Still waiting patiently for my refund. On 12 Feb 2016, I called customer service on there packing list 1-888-324-6536. Tragically laughable, Journeys Inc prints they incorrect phone number on their packing lists (Picture Posted) I hunted down the CORRECT number somewhere in the internet. Spoke to a Journeys Inc operator I explained that I did NOT receive a refund, I gave her all the info. She told me I would be contacted in a couple of business days. Still waiting patiently. Customer Ref 080371347520151127 Warehouse Ref 3010113

Came in because I have a wedding to attend on Sunday. Was assisted by Daniela "Daniel with an A"…read more She made a joke about that. She was very attentive, took my measurements, helped me pick some colors and matched an outfit. I was in and out in less than 30 mins. Perfect place when you're on a time constraint. Decent prices, but to be honest you go in knowing your gonna come out with something that is comfortable, and something your gonna look good in. Will be coming back.

Good choice of clothes for us bigger guys prices are a little steep, but it's worth it especially…read morebecause this is the only place that has big and tall sizes

I loved the Macy's in Grossmont center but they closed it down. The dresses were my favorite…read more Service was excellent. The value was good I thought. It was close by where I live. Sorry it closed.I don't buy as many things any more at Grossmont center.

I purchased a set of knives on Black Friday from Macy's. I ordered them online, and when they were…read moreready for pick up, I came in the store to see if there was anything that looked good for a purchase. When I arrived at the register to make a purchase and to pick up my prepaid item, the lady at the register was just finishing up with a customer and told me she would be right back. I watched her as she went into an employee area on the side of the store, so I waited. The funny thing was that I waited and waited for about eight minutes and she did not return while I stood their waiting. I mean, I am not that scary looking. Am I? Eventually, I spotted two employees standing and having a conversation and the man spotted me standing there. He came over with a lady and asked if I need any help, and I of course said yes. The lady who he was with helped me at the register. I was all good. I still don't know where that lady disappeared. I even asked them and they were unsure. I hope she was okay.