SUCH AN AMAZING SPA. From the second I walked in, to the second I walked out... I was pleased with…read moreevery single aspect of this place. To start, when I was first emailing them... they were so prompt in all of their email replies to me. I really do appreciate that in a business. Moving on to their facility... it is so clean and calming. It's definitely easy to relax in this environment. When I checked in for my appointment, I was taken on a tour of the facility... they offer so many services!! I got a hot stone massage and then I had a float session. This massage was one of the best massages I've had in my entire life... and I get massages A LOT. It felt so good and was so relaxing! And then this was my first time doing a float session, and I felt so relaxed after it! Just to walk everyone through the process... -You have your own room with either a pod or cabin. You can choose which one you want. The pod is smaller than the cabin, and that's the only way they differ. -You put earplugs in, fully shower (NO CONDITIONER), and put petroleum jelly on any little scrapes to protect from the salt. -Music will start to play to let you know your session is starting. You step into your pod or cabin, lay down, and float. And trust me, you will float!!! There is so much salt in there. -You are encouraged to turn the lights off, but if you don't want to... you can leave them on. The door can open at any time... you are never "trapped" in there. If you need immediate assistance, there is a panic button to push for help. -Music will start to play again for 5 minutes when your session is over. -You will then completely shower off again (you can use conditioner now) and then you're done! 100% would recommend this place to anyone and everyone!! Thank you so much for providing such an amazing experience !!

I have REALLY wanted to go to a float spa again since my 1st experience in Phoenix. I got a $50…read moregift certificate for my birthday & used it toward floats for me & my other half, scheduled 1 week out. Apparently, the night before our floats, the owner changed the days & hours of operation for the last couple of weeks they will be open. Supposedly, they posted this on "social media" and sent e-mails, but I never received an e-mail or was notified of this by any means. In fact, their scheduler system had me confirm the appointments the day before. I had the day off, but my other half used a vacation day, and we drove an hour and a half to Houston just to sit outside a locked facility. There was no sign on the door or anything stating the changes, and their website, at the time of writing this review, doesn't show the changes or mention closing, either. We left 2 voicemails and finally got on the website on our phone to use the Contact Us form (I put my phone # in the message since my computer was at home and I don't get email on my phone). They answered me via e-mail, which I did not see until we got home, but no one ever bothered to call us. The end result was a refund of what went on my credit card, but nothing else. Happy birthday to me...

I've been to True REST Float spa twice now and I can't say that I love it but, I do enjoy it. The…read moresecond time around I was better prepared and came with the necessary tools to manage my long locs after my session. When you first arrive, if it's your first time, you start by watching a short video that explains how the float spa works. Then you're taken to your private suite where you shower, step into the pod, close the pod door and float in water for about an hour. The water isn't hot at all. It's more lukewarm to warm. The pod door is never locked. You can open it at any time during your session. It's best to be still as long as you can to receive the benefits. The benefits of a float spa is rest, relaxation, relieves muscle tension, stress relief, mood enhancer, and a number of other benefits. Floating weightless in water in a pod created such a deeply cocooned, meditative experience for me. The water was soothing emotionally and physically. With that being said if you have long locs it may be difficult to fully relax. My locs soaked up so much water, just thinking about the work ahead of me made it hard to let go the way I really wanted to. My first experience with this spa was a surprise gift. After you're done there is a styling station that's stocked with hair-dryers, combs, and a few other minor toiletries that are helpful when drying your hair. After you dress there is a cozy lounge area where you can decompress, write about your experience in one of their shared journals, and or do oxygen therapy for 15 minutes. They offer tea as well.

I call the business and it tells me to enter an access code. What?! I go online and I have to pay…read moreto schedule but I have a gift card so I'm not paying twice. I'd like to be able to use my gift card before y'all go out of business. You have to fix your phones.