The driver was dressed to the T!!! Polite, curtious and professional. The vehicle was a beauty. Easy to book and communicate well. I will recommend Vanity for your events. read more

As a business that handles a pre-pay service, this company does back handed charges for their service. What i mean is that a quote is given for service once the customer outlines the need. The quote that is emailed out states " this does not include gratuity." The emailed quote does not say that the gratuity will be included automatically. That detail becomes clear AFTER they charge the customer for the entire service. Then, on the return home, we left on time but we arrived home 18min after the agreed upon time. Now this could be because the driver did drive a little slower but I'm not complaining about his driving. My second complaint was how after the company (the next day) added additional $63.20 was charged to my credit card without permission. So in review, an additional $120.00 was charged for gratuity without disclosure, then an additional $63.00 was charged without permission. If communication were made to say that this is their policy, then there is some understanding but the driver never said that this might happen if we are late or no email or phone call was made to authorize the second charge. Very back-handed business dealings. Oh and I contacted the bank to say the second charge was fraudulent. read more

Great day in Temecula with our driver, Felix! He was on time, professional, personable and very communicative. The SUV was comfortable and well maintained. Would definitely recommend Vanity limo and Felix. read more

I went off the reviews for this specific limo company I called to get a quote and the person Sammy seemed very un interested to assist me and provide me quotes. I than called back the next day and tried again - no answer and the automated system provided me a text, which I than text back and requested information on the limo I was interested in. And again no reply . I tried again the following day he answered and told me he wasn't near a computer so he would call me back I'm 25 min . It's been 3 days and still have not heard back from Sammy. Very unprofessional! read more

I unfortunately had a very very unprofessional and unpleasant experience with this company. My birthday party turned into a mess when we found out we were charged a massive time overage fee over a 3 minute discrepancy. We were not told at the time we were running late and were also not told that our card on file would be charged this fee. Overall, I feel very sad for anyone that has to work with, under, or experience the management we spoke with. Next time, I will opt for a different, more humane limo service. Take my word for it or your card on file will. read more

Two Vanity Limousines were paid in advance for my mothers funeral services on 4 Feb 2021. They were one and a half hours late to Evans-Brown Mortuary in Menifee, CA.. We were to be driven to Rose Hill in Covina. There were dozens of friends and relatives waiting at Rose Hills for the hurst and immediate family to arrive via limousines. We were shocked when a party van showed up to escort us. The party bus was dirty . Half of the shades were broken and it had a dance pole inside. We were appalled. People were calling from the grave site as to our ETA there. They were in the hot sun without any shade. The ride was very bouncy and uncomfortable. DO NOT USE VANITY LIMOUSINES! read more

Vanity Limousines - PARTY BUS NOT A LIMO - Limos Near Me - Corona, California

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I DO NOT RECCOMMEND THIS LIMO COMPANY! They charged my 23 year old daughter $93 for arriving home 3 minutes after the drop off time. The driver NEVER even informed my daughter that they were running behind. 3 minutes could have been a matter of one stop light. Then they charged the credit card WITHOUT our approval OR even our ACKNOWLEDGEMENT. And NO ONE at this business calls you back. Our event was on 11/17 and I finally got to speak to management on 12/18...one month later!!! Sammy, part of the management team, has horrible phone rapport with customers. Sarcastically wished me a Merry Christmas several times & said it ONLY in spite - horrible businessman! All because he said no one works overtime (3 minutes of OT), but we all know how many times every good employee puts in more than just 8 hours from 8-5pm. read more

Would give this company 0 stars if I could. The owner Sammy is a scam artist. This company took our money, overcharged us for additional headcount above and beyond what our group signed up for and then provided a tour to shitty wineries where the wine was awful and service horrendous. After all that, he refused to do anything to rectify the situation, despite weeks of calls and emails trying to figure something out. DO NOT USE THIS COMPANY. Any business owner that refuses to accept responsibility, laughs in the face of their customer and repeatedly says, "Technically I don't have to do anything to make it right." Is not someone you want to be giving your money to. LOOK ELSEWHERE! read more

Sammy was a pleasure to work with. He answered my never-ending list of questions and made sure our itinerary was handled with care. The bus arrived on time, was immaculate and escorted our group of 10 safely to the two wineries we pre-selected. I was also able to secure a discount through one of the two wineries that Vanity has a relationship with with and was overall very happy with the experience we had. Would highly recommend Vanity Limousines to groups looking to move about the Temecula safely, comfortably and efficiently. read more

This service all around really was 5 star. They answered the phone every time I called. They were able to accommodate me in really short notice for my sister's Quinceañera. They have great phone customer service and in person customer service. The day of, Peter the limo driver came early, was really nice, did not rush us at all and had such awesome hospitality. They gave me a good reasonable price. I will definitely be keeping their contact for referrals. Thanks again for making it possible. read more

Vanity Limousines - Limos Near Me - Corona, California

This was the BEST limo service we ever had! Thanks, Michael, our driver! We rented the Mercedes, Sprinter for my daughter's birthday! This company we will use again! I highly recommend this company if you need an excellent, professional, clean, and outstanding experience limo service! Thanks for the excellent experience for my daughter and her friends! read more

This weekend I was originally scheduled with another limousine company to provide a luxury bus for our bachelorette party to take us on winery tours in Temecula. Since the company I originally booked from subcontracted my bachelorette event with this company "Vanity Limousine" due to mechanical issues on his luxury bus. This limousine company was hired by them. I was shocked when the driver opened the door to the luxury shuttle bus and saw it was so dirty. I asked the driver about the dirty interior condition of the shuttle bus. When I entered the shuttle I started to open the blinds and the majority of them were broken. He responded that he was the driver didn't know anything about the interior condition. He called the limousine company to voice my concerns. I spoke with male who identified himself as the owner "Sammy". He asked me what was wrong and I told him about the interior dirty condition of the shuttle bus. He said all I did was go in and put ice the shuttle bus was clean. I told him there are crumbs all under the seats and u can tell the interior has not been cleaned and told him about the broken blinds. This man was not cooperative and I would not recommend this limousine company for any service. read more

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Sammy helped us very last minute. The limo company our daughter had booked, unprofessionally canceled the day before prom. Sammy was very helpful and squeezed in a booking for a party bus for the next day. Also, we felt fortunate to have a wonderful female driver who worked with a bunch of teenagers very well. They all gave her 5 stars too. Over all, we felt fortunate to have a pleasant experience with this limo company and it was all last minute to boot. read more

Honestly one of the most customer service oriented, honest and helpful services I have ever come in contact with! 10/10 recommend The story behind why I say this: (You are going to want to read this) A friend of ours actually rented a party bus from (what turned out to be their competitor) for their birthday party. My mom attended and the driver was rude the entire time, drove rough and wasn't respectful. My mom ended up losing her phone in the party bus at the end of the night as the driver was dropping the party off at their last location in Temecula. Instead of helping he actual rushed everyone off the bus and told her she did not have time to find her phone and drove away fast. My mom was intending to use Uber to get home from that location, but instead was in tears outside the restaurant with her friend who ended up calling my sister and I to pick her up. Upon hearing this I immediately logged into her "Find My iPhone" from my phone, locked her phone, and tracked the location to a storage facility where they store the busses. I told my mom I would call the place in the morning and we would drive up to Corona to get the phone. Unfortunately I did not know the name or number of the party bus service her friend used, so I googled the nearest party bus rental companies near the phone's location. I got in touch with Sammy owner of Vanity Limousine told him I thought my mom may have left her phone in a party bus last night. WITHOUT QUESTION NOR HESITATION, told me that he would meet us over at the storage facility right away and he would let us search the bus that went out the night before. For at least a half hour he helped us search the entire bus, another bus, and helped us dig through the garbage! Turns out it wasn't even his company that they rented from! He continued to help us after finding out we didn't even rent from him!!! So he lead us over to the other lot in which his competitors park their buses, and let us listen outside the window of the bus to hear the ping from "Find My iPhone." Sure enough it was jammed between the window and the seat, we could feel it vibrate against the window. So Sammy stood there with us for another half hour while we got the other company's info from her friend, and they REFUSED to meet us down at the storage facility. Until we politely let them know that we were already standing outside the bus with their competitor. They sent an employee who didn't know what he was doing to "stop by, if he has a chance." He came grudgingly 15 min later, and couldn't find the keys, then spend another 15 minutes finding the keys. He let my mom in, when she told him she couldn't reach it, he yelled from the door to Sammy to help her. He gladly went in there and opened the window and got it for her. The guy then came in shut the window and locked the bus behind us while saying "thank you for choosing (*insert name here*)." Then drove away faster than he arrived. The difference in customer service between the companies was incomparable! If I was to ever need a party bus or limo in the future I would rent from Sammy, no question! read more

Outstanding service from door to door!! Prompt plus Jessica was over the top courteous - treating each passenger with care.. It was the Cherry on top of our outting! We will ONLY use Vanity Limousines from here on out!! BEST SERVICE we've experienced! read more

Have had two bad experiences with this service. The second one was this past Sunday. During times like this when COVID-19 is such a problem you would think that cleanliness would be a priority for the company. The limo was not cleaned prior to picking us up. There were smudges everywhere not to mention a dirty sock in the drink area. Also, the driver was late, rude, and unprofessional, not to mention they charged my credit card twice and overcharged for the additional hours in cash. Based on the reviews I gave them the benefit of the doubt and tried the company again, but never again. Anyone can excuse the fact that it is a little dirty, but not when there is a dirty sock and not when we are going through a pandemic. I would never use this service again. read more

Vanity Limousine service was a very bad experience, I paid $650 for 4 hours, for my daughters Quinceañera this month. It was s horrible experience the air conditioner and the stereo system were not working, no Bluetooth..horrible and it was a hot day!The kids were so disappointed- A life time dream of a Quince became a nightmare in a matter of seconds.....I was referred by "Ely's Foto y Video in Corona. read more

I'm very glad I chose this company. Amazing service. Very prompt and friendly. Taking the kids to Disneyland for their first time was made even better by getting picked up in a limo to and from the airport. Definitely a great memory. read more

I paid $200 for 30 minutes. The original limousine broke down on the way to my home for our pick up. I was informed 15 minutes after my scheduled pick up time. A limo was sent to the church to finish the last two hours. The a/c wasn't working properly, the trash from the previous party was in the limousine. I understand he was rushed from a previous contract but this is still something that could have been handled better. When I was trying to negotiate an agreement I was told I would pay half the price for half the time. When I argued that half the price for half the time wasn't fair as the non working a/c was a factor, the fact that I had to haul 14 teenagers to my church 20 miles away last minute, the trash inside, no drinks etc the owner or manager felt he was already losing money and wanted me to agree to be dropped off at my hall by 5:00 pm any later would have cost me $107 more. Considering the a/c and kids being miserable we just decided to agree to disagree and he called his driver back. I was only asking to have 1/2 an hour for pictures which would have been 4:45 which would have only totaled an hour because we were ultimately picked up from the church at 3:45 plus the drive back to the hall which was only 2 miles away. Horrible experience. Horrible trouble shooting. Horrible customer service. Would never recommend. ** I was never informed a new company was being utilized. I was just told another limousine was being sent. I'll post this on their site as well. read more

We used Vanity Limousines for our daughter's senior prom. They were friendly and reliable. Their Mercedes Sprinter was pristine. My daughter and her friends had a fantastic night thanks to Vanity Limousines. I highly recommend this business. read more

Spoke with Sammy, the owner, to book. He gave me great recommendations so that my little ones first limo ride would be more enjoyable. For example, I wanted a black Lincoln town car limo, but he suggested the white one because it would have more lights inside. Also, I was on the fence about how many hours I would need and he didn't push me for more hours but was honest about how to go about working it that if I needed more hours it would be fine vs booking for more and not needing it. "You don't need to pay for more than what you need" was close to what he said. Our driver, Tina, was awesome! She was on time, handled the business portion very efficiently, gave us a smooth ride to and from our destination, anticipated our needs and was very friendly and professional. She definitely made my little one's first experience a great one! The limo was stocked and very clean. We will definitely utilize this service again! read more

I was in tears with another Limo service who was charging me 1000 to pick my son up for REV prom and only a couple of his friends for a few hours...My husband called them and not only did they beat the price by 400 dollars they gave us an additional discount of 30% as a returning customer(I didnt know but the Hubby did)and he gets up to 8 people in his limo!! Thank you for making this experience turn out so much better for our family. I will never call any one ever again! I love their service and their limos!! Thank u thank you thank you! read more

Great service all ways on time and quality and great prices drivers are friendly and safe will tell a friend we had a Blast the limo was awesome I can wait for my next event read more

This place is ridiculous I call them made arrangement with one of there Limo did the deal with them I told I'll take it after that they said they call me back never did I had to chase them again after a month layto ask I was Still interested they replied hold on never got back to me again unprofessional place . By the way yes u Gave me a quote and I told u we want it and u say u will call me back when u get to ur office u never did. Then I had to ask u again weeks later u say hold on pls never responded till I did a review oh now u want to professionals . If u really want it out Service u would call us back so unprofessional still wow I have all the txt by way. read more

I contacted Vanity Limousine last week as my husband's birthday approached. Sammy got back to me right away and helped me to coordinate our day. Peter, the driver, arrived early to let me and my son decorate the inside. I was surprised and initially disappointed when I didn't see a stretch limo. I became a bit emotional when I learned that the AC was broken but Sammy upgraded us into a larger van style limo. Peter immediately began to show me that the larger van style was actually even better for our family. Throughout the day, Peter stayed in close communication. He was extremely warm and friendly. He followed every covid precaution which helped keep our family safe. He is an excellent driver and I felt safe and secure the entire day. I will definitely call them again for our special day. Thank you both! ( And I apologize for my initial disappointment and reaction) I will let our friends and family know to call you too! Vanessa read more

Sammy and this company are Awesome! I am planning my daughter's graduation and that can be very hectic. It was a breeze dealing with Sammy and this company! I love them! Due to the virus I have had to cancel and postpone everything with different places... Again, it was a breeze handling this situation with Sammy. I couldn't have chosen a better person or company to deal with. I would recommend this company to Everyone! If there are any negative reviews, they would have to be false and from competitors because there is no way anyone could have a bad experience with booking or drivers. They are all willing to please and accommodate any event or Any situation. Thank you All for making this an easy and pleasant thing to handle for my daughter. read more

Best experience and best customer service and extremely impressed!!! I would definitely call them again !! Their professionalism was everything for us that day and accommodating considering it was a busy day on a Saturday. But Sammy and his company made our day special and I couldn't be grateful for their service !!! Super clean limos too !!! read more

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We didn't get what we asked for. Was very upsetting :( asked for a bigger bus with a restroom. They showed up with a 15 person bus when we had over 20 people and no restroom when I specifically asked for one. The driver wasn't helpful at all. Won't be using their services ever again. read more

Vanity Limousine is absolutely on the top of the list! The professionalism, communication and kindness I received was second to none! Last night was my sons senior prom and I hired a Party Bus for him and 17 friends. The party bus arrived before we reached destination. There had been a slight problem and the kids hadn't taken pictures. The drivers patiently waited as the kids (and parents) snapped photos. They addressed our kids and greeted each of them as they boarded the bus and treated each of them kindly. The kids had an incredible time and arrived to the prom and back home safely on time. This company is the BEST and I highly recommend their services. Thank you so much Vanity Limousine!! read more

First off the driver was very nice the whole time. Now what was going wrong. Lets start with the air conditioner in the Hummer stretch we used. It holds 16 people. The air conditioning was not working properly, and we all were sweating. If you turned it on the over head lights would go out, then it needed reset by the driver. No windows to open to get air when its that hot outside, 9.6.2019. Next, when the driver would put the brakes on, the rear of the car would vibrate and you can fill the axle vibrate up and down, pretty scary, you can hear the brakes. When the brakes were applied the air conditioner would shut off again. I had rented it for 15 people for my daughters wedding rehearsal dinner, It was full. Rented for 4 hours and got over charged for this. This stretch hummer that needed a paint job, rust showing on drivers side where they put it together. Completely disappointed with this company, I cannot believe they charged me almost 600 dollars for 4 hours. One star cause you have too. I give it no stars. read more

I'm a corporate travel agent that volunteers for a non-profit organization that arranges fancy ground transportation for children battling cancer. I worked with Vanity Limo to get a ride to the airport arranged for one of our children. I sent them the credit card authorization form, they sent me a confirmation email, everything should have been fine. The ride never showed up. When I called, I was unable to get through to anyone at the business. After several phone calls, the mother of the child was able to get through, and was told that payment was never received for the transportation. I checked my sent items, and the credit card form was sent, and the confirmation emails were received from them. When I called and finally got through to someone, they said that they tried calling me during the weekend. They were calling the number that I called them from a few days earlier - my office number at my fulltime job - not the number I provided them, which was my cell phone. They never even emailed me either. Instead, they just let this fall through the cracks, and let a child battling cancer miss their flight to NYC for treatment. I will never book Vanity, and would recommend that if you have something important going on, you don't book Vanity either. read more