prompt, courteous and professional - cam out right away to elderly parents house and took care of…read morefaulty outdoor spigot. Good communication and follow through !

My heroes! My boiler broke down during the weeks of 20 degree weather. They answered my call on a…read moreSaturday, came out within an hour, diagnosed the issue AND had the part and fixed it. And were even prepared to loan me space heaters if they couldn't fix it immediately. Reasonable prices too, especially for an emergency on a weekend. Highly recommend!

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

They fixed my sink fast and they did a great job and prices were very reasonable. Would definitely…read morerecommend!

prompt.... Nice work but a thief. Also installed water heater in front of fireplace clean out door…read moreso you couldn't open it. They should have noticed that!

Great job. I called them on Monday morning on a panic with water heater broken and dripping water…read more. By 11 they where done Thanks

They don't seem to know what they are doing Came to the job…read morewithout a ladder and made a hole in the wall for a clogged sink

STAY AWAY! STAY AWAY! If zero stars was an option, that's what I would give. This 25 year old kid…read more(in business 60 years ) quoted me DOUBLE what other plumbers quoted. DOUBLE! He told me, "people don't seem to have a problem with my pricing". WOW!

Needed an emergency replacement of a faucet. Victor Guidetti…read moreresponded to the request within the hour, and then quickly showed up on site to determine the needed parts. Victor, and his helper, returned later in the day; with all the new parts. They methodically replaced the entire faucet system that afternoon; and the client is happy.

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

Unfortunate because I used them a few times over the last year. This last time I scheduled an…read moreappointment for Friday for 9am. I was told I was the first appointment. 9:30 rolled around and I called and was told they had a job before me and that I was next up. I waited until around noon until I called again for an update and asked for an ETA. They told me they didn't know, but I'd know when they know. I asked if they had an idea of timing and they said it will definitely be before end of the day. Needless to say, the end of the day came and gone. No one showed up, nor did they call to tell me. Like I said before, unfortunate because I've used them before in the past and they were good, but being ghosted isn't great. Too many other options in my area to deal with that.

I had a plumbing issue that required a plumber and a long time Westfield resident suggested Eubanks…read moreplumbing. I cannot express how impressed I was at not only the immediate response and the level of knowledge and professionalism that Mr Eubanks showed but he immediately resolved my issue he offered a fair price. If you have a plumbing issue in Westfield there's no better plumbing company to solve your issue.

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Our house is old and have plumbing issues over the past 15+ years. Dominic Natalie and son plumbing…read moreand heating is our local plumber. Dominic is responsive, professional and does quality work. We are very happy with his quality work and quick responsive time. His price is reasonable.