The service is awesome. Friendly staff, and very professional. They stay in contact with you. To…read moremake sure you get the best service for you money.

I just wanted to say thank you to Dan's body shop! I stopped by today with my wife's Tahoe with a…read morebroken mirror expecting to pay $700 for a new mirror... and they were able to put it back together in a matter of minutes and they didn't charge me anything! Thanks Dan's Body Shop!

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

The older lady at the checkout counter could certainly brush up on her customer service etiquette…read more I left the place feeling sour this Thursday. I politely inquired whether my prepaid maintenance plan would cover the cost of that day's service because I did not have to pay during my previous visit. Her demeanor was VERY dismissive, and she offered zero explanation. I later found out on my own they were simple charges--which was understandable, but I still had questions. Had she taken the time to explain these charges, I would have left feeling more informed and content, not just another transaction. I typically would have let this interaction slide, but the audacity of this behavior left me appalled. I'm only giving a two-star rating because I've previously had wonderful experiences with the sales team and service technicians!

Easy to schedule, they work with you to fit your scheduling needs. Friendly professional service!…read moreThey did an immaculate job! My car looks as good as it did when I bought it. I had a grimy interior, cup holders, floor mats, carpet areas, crusty spots in creases of the leather seat, filthy windows, just grimy! They got it all up and out. Seriously highly recommend this company and these folks. I am so impressed. I got their Elite package ( inside and out). Worth every penny for the quality work they do! Treat yourself and your vehicle! They do no

Very easy process to get on the schedule with them for an interior reset clean. Kelsey and Ray were…read moresuper friendly, very impressive with detail, and overall best value I could find in town. I highly recommend them to anyone looking for a professional mobile detailing service!

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith

I got three quotes for to repair the dent on my CMax. Karl Weis' estimate was $1000 less than the…read morenext cheapest. Not only were they super reasonable, the repair was done beautifully. 100% recommend!

Last month, we had our car repaired after a collision. The staff was professional, friendly, and…read moreapproachable. The company is trustworthy, honest, and provides high-quality work at a very competitive price. I highly recommend them without hesitation. Kirby

I got two things done on my truck here and I feel like they did a good job. Was it "great" (the 5…read morestar yelp review criteria)? I'm not sure, since the repairs were very costly, but I think the repair quality was 5 stars. They did a break job and after picked up the car, the air conditioner went out, so they did that repair also a few weeks later. The break repair costs were about what I expected, but the air conditioning repair was about double what I expected (me, with zero automotive repair experience). Both repairs seem to be quality repairs, and the owner, David, talked me through them before I gave the go-ahead. I'm giving 5 stars because I think they did a good job. I'm not completely sure I understand why the air conditioner gave out right after they fixed the breaks, and I'm going to go with "complete coincidence" for that one, but it was a very expensive fix. All in all, I would continue to take my cars here for repairs. Thank you Carsmart and David.

Bought a car from them a few years back, it was a little Fiat 500 turbo. Lots of fun and no…read moreproblems with it. Have taken all my other cars to them for service. Always great job for reasonable prices. My in-laws take their cars there also. Would highly recommend as David is a great mechanic and dealer.

These guys are the real deal! From start to finish, a total class act! Everyone at Basney from…read moreChris Egan, to both of the Chad's are super friendly, helpful, honest, funny and they beat the snot out of any Chicagoland dealer. No games and total honesty are rare in this industry but Basney BMW does both. Never tried to upsell, didn't try to hide any fees, just total transparency. After working out the details remotely, I took a train ride to South Bend and was in and out in less than 30 minutes. I have purchased a lot of cars and this was the easiest deal ever. I have to say that even including my train ride and the drive back I can almost guarantee that I still saved time versus the time it would have taken negotiating with the dealers in the Chicagoland area...and the train ride was pleasant to boot. Anyways, if you are within a day or two drive, I think it is well worth it to shop Basney BMW. You will not be disappointed with how you are treated. I am sure I will be a return customer too.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.