I work with a dog rescue - the staff and vets at Four Paws have dealt with an incredible variety of…read moredoggie issues for us (when you get a dog out of a shelter, there is no history) They are always compassionate, professional, skilled and thorough. Moved 45 minutes away from them over a decade ago - still take my personal dogs to Four Paws.

We have moved a few times. We found this vet about 3 years ago while living in Dublin. We moved…read moreagain, but just about 25 mins away. Even though there are many closer vets, we won't change. We love it here! It's in a shopping center with a big parking lot, so there's ample of parking. Even has a Tesla Super Charge in the parking lot, so I was able to charge while my dog had her visit. Hazel, my golden doodle, just got done with her annual visit with Dr. Keri Smyrni and she's the best veterinarian ever! She's so personable and knowledgeable. She does a nice thorough exam on Hazel each year. I enjoy talking to her a lot. I can just tell she's a good person! I remember last year when hazel had a dew claw problem, Dr. Keri was very attentive and answered all my worrisome questions. The receptionists are always so pleasant. The two vet techs or nurses? that gave Hazel all her annual shots were so loving today. Giving Hazel extra pets and love. I think their names were Jenny and Nicole? Every time we come here, each staff has been very professional and kind.

After going to disaster at Pets Referral in Berkeley, we had to take dog with GI issues to Iron…read moreHorse for a weekend. With my regular vet, they decided to try a steroid and she snapped out of it, better in a few days. She has since relapsed a bit and we have returned for follow up tests and care. Likes 1) Good communication and professional care. They try their best to explain to you what's going on. They are reachable and return phone calls. 2) Up front pricing. They give you a high end and take a deposit on that. They tell you what it could entail. 3) The office and the staff are calming. They know people are having a bad time and run a nice space with refreshment and some snacks. All the staff have been really nice. If you are even in Oakland/Berkeley etc., I would take my pet there before places closer to home.

I am so thankful my vet recommends Iron Horse for emergencies. Sunday morning one of my pups…read moreappeared to be having a severe allergic reaction. I rushed her to Iron Horse. The first few minutes were tough because I was in a panic and the front desk personnel was on the phone with a client. It was probably only 2 minutes but felt like an eternity. Once she helped us, every thing moved very quickly. The staff and vets were compassionate, communicative and efficient. They quickly got my pup's healing underway, sent us home with clear instructions and they sent a message to our regular vet. Also, the costs were very reasonable. I highly recommend Iron Horse if you find yourself in need. They're just around the corner from 99 Ranch on the Amador Valley Blvd side.

Time for Huckleberry's annual physical…read more The clinic is clean and does not smell. The staff are welcoming and friendly. Dr Tanner is fabulous. She takes her time to make Huckleberry and I comfortable. We have her full attention. In addition to his physical he got his shots and got his nails trimmed. I feel confident Huck is getting good care.

Dr. Luu is absolutely wonderful with our cats... truly a cat whisperer. She's one of the very few…read morepeople they actually let handle them, and it's clear she treats them with such gentle, thoughtful care. She also takes the time to explain everything in a way that's easy for us to understand, which we really appreciate. One thing to keep in mind is that the clinic does get quite busy at times, so occasional follow-ups or callbacks have at times taken a bit longer than expected. We also really wish they had weekend hours or a bit more flexibility in their scheduling, especially since one of our cats has a chronic condition. It would make things easier to manage if we could stick with this team for all their care rather than bouncing between multiple clinics and trying to keep track of records. But the fact that our only frustrations come from wanting more access to their care really says a lot about how much we value and prefer this clinic! That said, we genuinely trust Dr. Luu and highly recommend her... she's been such a calming and expert presence for both our cats.

* We rushed our dog to Sage Emergency in Dublin after he choked on a dental treat that got stuck…read more The X-rays showed that it was lodged at the junction between his esophagus and stomach. Dr. Beth Lieblick assessed everything quickly and chose the least invasive option first. After anesthesia, she was able to push the blockage down into his stomach so he could digest it naturally instead of going straight to a major surgery. Our dog stayed overnight for monitoring and came home the next morning safe and stable. Communication was clear the entire time, and the team was professional, calm, and genuinely kind during a very stressful situation. * In terms of cost, this is emergency care, so it is expensive. The initial diagnostic alone was around 1300 dollars. With bloodwork, X rays, anesthesia, the procedure, overnight monitoring, and medications, the estimate initially went up to 14000 dollars. The final total ended up being about 6600 dollars after adjustments. Even knowing emergency care costs more, it is still a financial shock when you are facing a possible life threatening situation for a family member. * We are giving 4 stars. The doctor and team absolutely deserve recognition for their professionalism and friendliness. The only reason we are taking off one star is the price. While we understand emergency care is costly, the numbers can feel overwhelming. Our advice is to get pet insurance if possible. If a bill in the thousands or potentially over ten thousand would be difficult, it is worth researching emergency options ahead of time. For us, what mattered most is that our family member came home safe.

Brought my cat into Sage Friday night as he was not feeling well. After running tests was told he…read moreshould stay overnight for observation/treatment and would need an ultrasound as the xray did not show anything conclusive. That night as I am checking out one of the staff members tells me they would have to call a specialist the next morning to do the ultrasound so after the procedure is done they would call me with an update. Agreeing with their recommendation I agreed to pay $6500 for the visit and the next day procedure. The assistant said with additional medication the cost could go to $8200 or higher depending on the finding. I should have asked for a list of procedures that were done and a breakdown of costs, but at that moment I was more concerned with the wellbeing of my family member. I called the next morning around 8am to check how my cat is doing. The person said the veterinarian is doing their rounds now so someone would call me back an hour or two later. I receive a phone call around noon and was told I would have to pay an additional $4500 for the ultrasound and with additional tests they recommended would in total be around $15,000. When questioned what was included in the $6500, I received a response of, "oh that was included." When asked why the ultrasound was not done yet, they said a specialist would need to be called as it was the weekend. When I told them that last night someone said that it would be done the next day, they said, "not sure why someone would say that?" I tell them that I want to pick up my cat to bring to another location. Upon arrival an assistant brings me my cat and promptly asks my to sign a waiver. When I asked who I spoke with over the phone that quoted me $4500 for the ultrasound, the assistant said the veterinarian. When I tell them to refund me the cost it suddenly became $1100. I told them if it was $1100 I wanted to go through with the ultrasound , BUT since I told them I wanted to go to another clinic, putting the iv in and what not back on him would cost more. At this point I feel like I am getting taken advantage of so I wound up leaving. Before I left I asked for a receipt showing what procedures were done to only get a email with a charge of $6500 minus the cost of ultrasound $1100. Bottom line this place seems more interested in taking your money than the health of your pet. I would highly recommend avoiding this clinic.

10 STARS! I drove almost 40 miles in desperate need for my little Lucky Charm (Yorkie terrier) to…read moreget help w his annual teeth cleaning and help for his high anxiety and to have a vet that would care for him, listen to me and ACT-what a pleasant, pleasant change from what I've experienced elsewhere~ From the moment the staff AND Dr met and interacted with Lucky Charm it was like magic happened. He didn't try to bite them, Lucky Charm seemed at ease in a way he's never been at his old veterinary clinic the last 3 years. Who cares that it takes 45 min to an hour to drive there, each way..... we all know we will do anything for our loved ones, furry or otherwise. Peace of mind knowing my baby is loved and cared for immediately when I walked thru the door is just priceless. I don't know what the other reviews meant when they mentioned anything bad at Animal Center of Pleasanton; it's ridiculous. Nothing but the VERY best for my little Lucky Charm; and Animal Medical Center, all staff and Dr C ARE THE VERY BEST. I say: BRAVO~~~~ and Thank You Dr and Staff~ u ROCK!!!!

Before you go, the irresponsibility of the vet here is well noted on Nextdoor. It was named "…read moreAnimal hospital of Pleasanton" and I wonder the name change may be due to the string of negative issues documented in the news. The news below doesn't surprise us as the vet simply suggests us to let our dog to have blood test for her "itchiness". There was no examination at all as the vet was scared of our dog. He simply pulled our dog's leash forcibly as if he doesn't know how to deal with a dog. As the blood result shows nothing, he suggests us to run fecal test to identify the issue. - just for her itchiness.

We had our dog neutered by Dr. Lim and he did a beautiful job. sutures were clean and closed up…read morenicely; no issues with the subsequent recovery. We also had a teeth cleaning where i was amazed how clean the teeth came out. Thanks to Dr. Lim and his team for great and caring service.

I visited because my dog ​​was unwell; the examination was thorough and accurate, and although I…read morewas incredibly anxious about the need for surgery, the staff kept me updated on her progress, which really put my mind at ease. The doctor was kind and friendly--it's definitely a place I would want to visit again. Our Cindy received excellent treatment and is now recovering well.

Dr. Scearce is a great vet. She listens, thoroughly explains options in terms that are easy to…read moreunderstand, and values client input when developing a plan for each individual pet. I trust her and appreciate her time and effort. My issue is with the administration. I requested vet records to submit to my insurance company. After four days, I asked again and was told they were waiting for doctor approval. After seven days, I was again told they were waiting for doctor approval. When I attempted to ask questions about the normal process and expected turnaround time for receiving records, I was told I could often get them the same day of service. I have now been told my request will be escalated and treated as a priority today. (Note: These aren't complicated records. My dog had two appointments that were pretty basic vet care.) Waiting for insurance reimbursement of thousands of dollar is frustrating enough, but a delay caused by failure to follow through by the admin staff is cause for a mediocre review instead of the 5 stars that Dr. Scearce deserved. If you don't plan on filing an insurance claim for your pet care, I can recommend Paws of Pleasanton. If you do plan to file an insurance claim, be prepared to wait for your records.

Always great! If you need same day appointments call as soon as they open. We bring of our pups…read morehere

We recently adopted a kitten and the whole process was amazing. The team was super helpful and I…read morewould highly recommend their services! Thank you SPCA - Dublin!

I took my elderly dog to get medical attention. He was crying out in pain and was pacing anxiously…read morewhen we arrived at the facility. The ladies at the front desk were quick to get us checked in. The wait was not too bad for an emergency vet. I believe we were there for maybe 2 hours from beginning to end. They didn't find anything physically wrong with my dog but he actually calmed down by the end of our session and we came to the conclusion that he might've had some anxiety. They gave me medication to help with pain in case he experienced any before I could get him in to see his regular vet. They prepared estimates for blood work and x-ray but said that I can also wait until I can get him to his regular vet since it appeared that his pain had settled down. Overall, the service was great. Staff was friendly. They have complimentary coffee, tea, and water. I didn't see any pet friendly bowls but I gave my dog water from a paper cup since his mouth was so dry from his heavy breathing. I would recommend this location.

The practice has recently undergone new ownership and I love the changes and implementation of…read moremodern medicine and technology. All of the doctors I've seen including the newer ones to the practice have been great, knowledgeable, and treat all my animals with kindness and compassion. I would recommend this practice to anyone and will continue to bring my pets here!

I called in to bring my cat in to get evaluated for an URI & get antibiotics…read more Unfortunately, the regular vet Dr. Downes was not in. Instead it was Dr. Harinder Judge was the vet for that day. I hope he never takes this practice over because I will go elsewhere! The vet tech asked me the typical questions, she typed it all in then here comes the vet. He barely examined my cat, did NOT read the notes that were taken by the vet tech. We discussed possible chest xray, he suggested labs then giving antibiotics. When the vet tech came in with the "estimate" it was $1600. There was stuff on the estimate we never discussed! Long story short, he refused to do just one xray of her chest...he said "it's all or nothing." Then proceeded to say, "I'm not playing this game of let's shoot one xray just to go back & shot another." You only need one chest xray to see if pneumonia is present, not 3! I never asked for 3 lab panels, nor did we discuss it. Dr. Judge was extremely rude & disrespectful and is clearly ONLY money driven! I will ONLY take my cats there when Dr. Downes is there! Dr. Downes gets 10 stars! Dr. Judge gets zero stars!!!

I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

I can't say enough good things about Dr .G office and the entire staff. From the moment you walk…read morein, you're treated with genuine kindness, patience, and care. The staff is incredibly friendly, knowledgeable, and truly loves what they do. They treat you like family honestly. Josh is just so so amazing. Our little Shitzu ( Bubba ) has been having so many issues lately and they all take care of bubba as it's there own. Dr. g and everyone else takes the time to listen, explain everything clearly, and make sure both pets and pet parents feel comfortable and reassured. They never rush appointments and always go above and beyond to provide the best care possible. It's so comforting to know your pet is in hands that are not only professional but also deeply compassionate. If you're looking for a vet who treats your pet like family, this is absolutely the place. I'm beyond grateful for the care, dedication, and heart this team brings every single day. Highly recommend! Bubba! Woof woof !