Such Trash software, and bootlegged credentials therein...good thing they have a monopoly on training folks that will advise on helping spend their biggest life investment. Oh and they prevent us as real estate professionals from forming a class action lawsuit, at the beginning of our coursework. An AG needs to sue the hell out of these people posing as real estate experts, and doing really nothing for us or the general public. That'd be true "ethics" for them to learn. read more

Poor Course Quality and Pushy Support I signed up for the 5-day trial with VanEd and knew within three minutes--by page 3 of the course--that the platform and content were low quality and not user-friendly. The "AI bot" gives instructions for features that don't exist, and when I tried to reach support, the online chat led to a three-hour wait for a call from a so-called "Senior Account Rep." That rep turned out to be a high-pressure sales person focused on keeping cancellations rather than helping customers. The entire experience made it clear that VanEd knows their product doesn't deliver and that they rely on retention tactics instead of repeat business. I'm still fighting for my refund. Do not sign up with VanEd. read more

This new vaned is terrible. They took away CE tracking and the new interface is horrible. They won't let me access my certificate after passing their course which I paid for. I would not recommend using them. read more

This company fraudulently advertises prices. The front page shows the course is $47, but when I tried to purchase it, it was $98. I reached out to them, and they said it's not $47 and they will just change the website. I'm not sure if this was an error or a bait and switch. But, they are not selling courses for the advertised, published prices. read more

VanEd - It's NOT $47 - Specialty Schools Near Me - Boulder, Colorado

I paid for a broker re-certification package which was supposed to be good for one year. I went to take classes 8 weeks later only to find they had discontinued them. I contacted customer service for a refund SIX times. They emailed stating case was resolved. NO REFUND EVER RECEIVED. They stole my money! Do not use them. They are a scam. read more

VanEd's facelift? More like botched surgery. They torched our licensure tracking, nuked the CE progress bar, and left us guessing like idiots on renewal day. Support's a ghost, and the site's slower than a drunk sloth. Total dumpster fire-save your sanity and bail. Zero stars. read more

Terrible customer service. Asked for a refund and they refused to give it to me because I looked at over 50% of the courses. Never completed any of them, just opened them. read more

**VanEd Real Estate Course Review: Avoid at All Costs** Do not, I repeat, DO NOT use VanEd for your real estate education. The course is hastily put together, with glaring mistakes and subpar quality at every turn. From typos to poorly designed content, it's clear that VanEd has no intention of providing a professional or reliable educational experience. But that's just the start of the nightmare. The real issue lies in their complete and utter lack of support and accountability. I had a simple, yet crucial, issue when I took the end-of-course exam: after just five questions into the 100-question test, my internet cut out. No big deal, right? I logged back in, fully prepared to continue. Instead, I was met with a page informing me that I had failed the exam and would not be able to retake it for 30 days. That was six days ago, and the situation has only gotten worse. Over the last six days, I have reached out to their support team five times. The first response claimed that the issue was fixed, citing my name as the problem (even though it had been correct from the start). The next response assured me that the problem would be resolved in two hours. Four days later, I still had no solution. Their chat support is equally useless -- often disconnecting or sending automatic responses asking for feedback, without addressing the issue at hand. I also called their support number, which connects to a call center in India. While the representatives are polite, they simply cannot help. Worse yet, there's no way to escalate the issue. There's no supervisor to talk to, and they have no direct line to the engineering team that actually fixes problems. This means that your concerns are lost in translation and you are left hoping that someone, somewhere, on the other end of an email chain will eventually understand the issue and fix it. Spoiler alert: they don't. The customer service experience here is the worst I've ever encountered -- and that's saying something, considering the countless interactions with poorly trained call centers I've endured. VanEd's lack of professionalism and its failure to address technical problems in a timely manner is simply unacceptable. This whole ordeal has made me realize just how little competition there is in the online education market. If you're looking to start a business, I strongly encourage you to open a real estate education company that actually cares about its customers and offers real service. In the meantime, do yourself a favor and stay far, far away from VanEd. This company is a textbook example of how to run a business poorly. read more

I would give them zero stars if it were an option! I don't know what they changed because I have used Vaned and recommended them for almost 30 years, but when I purchased two courses, it was a total nightmare! One of the courses was a 2-hour CE course which took nearly 10 HOURS to complete due to the pages holding timers for ridiculous lengths of time. Then once I'd finished the course they didn't provide a certificate, had me sign an affidavit and send it off to their customer service department, then NEVER provided the cert. DO NOT USE THIS COMPANY, YOU WILL REGRET IT!! read more

VanEd - Specialty Schools Near Me - Boulder, Colorado

Avoid using Van Ed! Over priced and not helpful. On top of having tons of spelling mistakes, they have some of the worst customer service I have ever experienced. Highly recommend using anyone else! read more

lots of grammatical mistakes in content, unhelpful customer support. Expensive. When you write for support they do get back to you promptly, but only to say they can do nothing. read more

Guys, this site is not selling what they are advertising. On their page for a NY Real Estate License it clearly states on several places that their course is approved by NYDOS but when I contacted customer services, they said they had to pull their old course as it was only 75 hours and that they have yet to be approved for their 77 hours course. What upset me the most is that they are still advertising this "Exam Prep Course" on this page as if it is the course. I purchased it and received two study guides as pdf's. No access to the "approved course". Fraud, misleading, frustrating. That's it. From their site: "VanEd Real Estate School provides a Standard and Premium 77-Hour Pre-License Course Package that are approved by the New York Department of State (NYDOS) and meet the education requirements needed to become a licensed real estate agent." "This course satisfies the New York real estate salesperson education requirements and prepares you to pass the New York Real Estate pre-license exam." Source: https://www.vaned.com/index.cfm/fa/PRE/fa2/price/state/NY read more

VanEd - Specialty Schools Near Me - Boulder, Colorado

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If I could give zero stars I would. I have been in real estate for three decades and, therefore, very familiar with the education requirements necessary to maintain my real estate license. I have participated in various kinds and types of educational courses over the years; however, I have never had such a miserable, frustrating and unprofessional experience as I had recently with VanEd and their related partner 360 Training Support. I enrolled in an online course that was advertised as a 1-hour course. I proceeded to take the course, carefully reviewing the information in the course; I completed the course quizzes throughout and passed all the quizzes with success. This course took well over the 1 hour advertised, and after 2 hours of coursework, I started the final exam. The final exam questions were all completely unrelated to the course, and the answers presented also had absolutely nothing to do with the questions presented. Therefore the final exam was impossible to complete successfully. I immediately took screenshots and emailed VanEd to notify them of the issue and ask for help correcting the exam or providing other guidance so that I could get credit for completing the course. I received a generic or automated email from 360 training, the supposed support and customer service provider for VanEd, saying they were looking into things. I emailed them again a week later asking for further updates; I received a generic or automated email from 360 training saying they were looking into it. I emailed them again 2 1/2 weeks after the course, asking for a resolution to yet again get a generic or automated email from 360 training. After nearly a month of no action or response leading to any resolution, I called 360 training, asking for either course credit or a refund. The support representative with 360 training was highly frustrating; she continually interrupted me, provided no resolution, and indicated that no refund could be issued because of the lapses in time. I reminded her that I had emailed about the issue the same day it occurred and that the time lapse was due to their lack of response. I finally heard back from 360 training 48 hrs after my last discussion with them (the only reason this response was timely was that I demanded that they address this immediately), and their only response was that they had fixed the course and I could retake it. I have zero interest in wasting additional time with this screwed-up course or company. I passed all the quizzes leading up to the final exam, and the fact that on a small 1 hour course, this issue could not be resolved in a faster, more effective fashion other than no refund and taking it again over a month after taking it the first time is completely ridiculous and unacceptable. I will NEVER use VanEd again after this horrible experience. Users, beware if you have any issues, you will be dealing with an outsourced, screwed up, rude and untimely customer service company located in the Philippines that is not at all willing to be reasonable. Please don't waste your time or money with VanEd and their partner 360 Training; they have unreliable courses and support. NEVER AGAIN VanED, NEVER AGAIN! read more

DO NOT GIVE VANED ANY OF YOUR MONEY. EVER. If you're working towards a Real Estate License, try Aceable + PrepAgent. VanEd was stressful but after switching to Aceable I completed the course with confidence and passed my licensing exam on the first try. VanEd would have taken twice as long and I probably still would have failed. TL;DR - There's a reason you see the words "fraud" and "scam" used so often in VanEd reviews. I chose VanEd for a Colorado Real Estate because I wanted an interactive program with easily accessible support. The first course is for the national part of the licensing exam, and is supposed to include a Modern Real Estate Practice textbook. There are several references to it in the course material, including required reading for every section, and Welcome info that clearly states that the textbook would be emailed upon enrollment. It should have been available as soon as signed up for the trial, but I rationalized that it made sense for them not to provide it (especially if it was a one-time PDF via email) until the course was actually paid for. When I still didn't have a textbook a full week in and two days after making the payment, I contacted support to ask about it. NO ONE, chat or phone, knew what I was talking about. I talked to several different agents and they either pointed me to the course workbooks (totally different and easily accessible in the course itself) or tried to tell me that my package didn't include it - which is not possible since, as I mentioned, it's required reading for the course and mentioned throughout the material, regardless of what add-ons you purchase. The support experiences were horrendous. It's completely outsourced to agents in India and the Philippines that are just not at all set up to be able to offer any more assistance than what you can find online on your own. Then of course, because trying to get help from support took several days and still never resolved the issue, it put me out of the window to receive a full refund and they would not budge. I was forced to dispute the transaction from my bank, and two months later the process is still not complete. The bank is currently waiting for a response from VanEd, and I know they've seen it, because they deactivated my student account. Absolute insanity, and this doesn't even touch on the painfully poor quality of the course content itself. Grammatical and spelling errors are all over the place and just generally really difficult to read through. Quiz questions are unnecessarily tricky and confusing instead of just quizzing on the content, and I found at least one factual error and lots of outdated info. read more

I should have read the reviews before I purchased this course. It's very difficult to use and everything is a PDF. They require someone to supervise you when taking tests. I wasted 3 months using VanEd. I would not recommend. I switched to License Solutions and watched youtube videos. I passed my exam October 2023. read more

Compared to other online courses, this one has a 0 rating. I have 3 licenses I have gotten through online courses in Texas. But never encountered such poor online courses. DO NOT PURCHASE ANYTHING FROM THEM; All you get is thousands of pages of pdf. They offer no instructor led classes, no video classes, no reviews, no practice test, nothing to help you pass your final exams for each 30 hr course. They do NO teaching at all. I purchased 98 hour Post License SAE Courses for my Texas Real Estate license renewal. Immediately after I paid, I realized that all they were giving me (for $265) was pdfs to download and read. I immediately called them and asked for a refund so I could get an instructor-led online course. They refused. DO NOT WASTE YOUR MONEY read more

The customer service is absolutely appalling. The first time I called 3 days after my course expired I explained I had medical issues and could not complete in time could they reinstate it. They told me there was a fee something I was completely unaware of. She said it could be waived due to medical reasons. I called back a few months later when I was out they told me that I had to pay again and there was nothing they could do. When I asked to speak with a supervisor they instantly said no one is available. They tried getting me off the phone the entire time. I will be filing a claim with my bank and the BBB. Oh when I told them I would be filing a claim he said ok you can and hung up on me. read more

Absolutely awful, I just opened a complaint with the Better Business Bureau and they are not even answering to that a week later. My course that was supposed to be still valid to take was removed before expiration date, and after many phone calls and chat messages, they allowed me to enroll in equivalent classes. However, the system asks me to pay for the classes every time, and I am unable to take the exam; these were supposed to be free replacement classes. I contacted them 8 times, through chat and phone calls, and spent more than two hours with various reps explaining the situation. Every time was promised same day resolution - it never happened. Some of the reps that contacted me back gave me contact phone numbers that did not work, the reps on the chat always put me on hold until they timed out, and not a single rep who answered spoke understandable English. I am not one to leave reviews, but this one warrants a warning to other customers. read more

Constant bugs, complete waste of time. Not worth saving a few bucks, this is the worst online course I've ever experienced

The courses offered by this company are good courses, but don't count on the company providing anywhere near the level of service that you would expect. I paid for a course in early 2021 and shortly thereafter had a health challenge that has persisted through this past month. Upon emailing and speaking with this company to explain the situation to ask if they would extend the course for a little more time to complete since I have been out of action and unable to complete the course in the last 9 months and was told (rather abruptly and rudely) was that I would have to pay 40% of the course to have it extended for 60 days. No empathy, no apology that there policy doesn't allow for them to waive the fees. To top it off, they actually charged me 50% of what I paid last year instead of 40%. Moving forward I will no longer use this school for my continuing education or training. There are better companies that actually know how to provide customer service. I feel like I paid someone to treat me like they don't care if I remain a client/student or not. Do yourself a favor and pass on this school. read more

They do not teach the same materials that is actually on the exam. Instructor not helpful with testing or study guide materials. Outdated information for the exam and I actually had to buy a study guide with updated study information from another school with the correct information on it. Also lots of misinformation on the online part. I would not recommend this school. read more

Horrible experience trying to get my appraisal proctor approved. Would not recommend, spend the extra money on a reputable companies courses. read more

It takes 24 hours to get through a 6 CE credit course. You have to wait 4 minutes before you can go to the next page and you can read and understand the paragraph in about 15 seconds. Called customer service and spoke to them 4 times, they are worthless and cannot answer a simple question. Find a different company to do your CE and this is the first time I have ever written a bad review about anyone but if they dont care why should I? read more

I enrolled to get my license with this school and purchased the "TREC Required Pre-License Courses & SAE" in 2019 for $599.25 this package was supposed to include the pre-license course work + the continuing education courses that you would need to take 2 years later to renew your licence. The basic package without SAE is about $400 I paid an extra $200 and now that it's time to take the SAE portion of the package they told me it's "expired" and I cannot access what I paid for. DO NOT USE VANED this is a scam. They will take your money and will NOT deliver on what you paid for. I now have to pay for a course to renew my license when i already pre-paid this tuition two years ago. Customer service is awful and they really dont care about returning business. I had referred friends and prospects to them but now I will do longer support this business. What a waste. read more

DO NOT PAY THIS SCHOOL ANY MONEY. The classes are worthless disconnected and highly confusing information, with no connectivity or logic. They are a total rip off school who doesn't help you to pass tests for licensing. They only want to take fees for worthless and disconnected online courses that they offer, from large groups of unsuspecting people to keep their doors open. More people duped, more money they make. They duped me twice. I had to go elsewhere in order to pass the Colorado real estate exam. read more

The training quality is very poor. I found several misspellings, gramatical errors, confusing instruction. Speaking for myself I do not feel that this program is up to par to prepare me for the appraisal certification. Unless you cancel the training within 3 days - there is zero refund. your money is lost! I would highly recommend not using this company and paying the extra money for a quality program. read more