Our refrigerator went out Friday. My husband called one of the "Big" company and was given an…read moreappointment a week later. On top of that ,they were trying to sell him another option of a "service contract"! Upon looking into Yelp, we sent Rick's Appliances a quote request and so glad we did. Charles replied that afternoon and agreed to come the next day, Saturday for very reasonable trip charge. He came Saturday, figured out what's wrong with our fridge, then came back Monday morning and installed the new part. Everything is back to working order by Monday afternoon! Thank you Charles. Definitely will use them again when needed and will recommend them to all our friends.

As a Landlord, with many units, we have used Rick's for 12-15 yrs. Very satisfied and happy with…read morespeedy helpful repairs, replacements and service.. I highly recommend them!! Mike H.

Spoke to Cody - He let me know that my Maytag model of dishwasher is notorious for the pump filter…read morehaving small fins that break and the pump filter is attached to the pump and no way to just replace filter - installing a new pump will be almost as much as a new dishwasher. His extremely helpful and knowledgeable answers are rare and valuable. Highly recommend.

Would give 6 stars if possible! My refrigerator went out and they came within an hour of my call…read more They were able to quickly find and fix the problem. They were also friendly, nice, professional and I'm so grateful for such excellent service.

I had a great experience with American Appliance. Andrew and Preston replaced the scratched doors…read moreon my Sub‑Zero refrigerator, and they were wonderful to work with -- polite, on time, and very professional. They answered my questions clearly, which gave me confidence the job would be done right. They worked efficiently, and the results are excellent. I truly appreciate their skill and customer service. I can't comment on the cost as the cleaning company who scratched them paid the bill.

Our 12-year-old Subzero refrigerator has been an absolute workhorse, functioning flawlessly for…read moreover a decade. It's only flaw? A noticeably loose handle that was starting to make opening the fridge feel like a risky game of tug-of-war. Acting on a solid tip, we reached out to American Appliance, and they dispatched an absolute superstar of a technician named Andrew. Andrew didn't just tighten the handle and run. He went above and beyond, performing some seriously overdue maintenance that our trusty fridge desperately needed. But the absolute best part of the visit was his patience. He actually took the time to teach me how to perform some of these minor repairs and maintenance tasks myself. A repairman who teaches you how not to need him as often? That is practically a unicorn in the home service industry. The final bill came out to nearly $200, and honestly, it was worth every single penny. Between the fixed handle, the much-needed tune-up, and the impromptu appliance maintenance masterclass, we got an incredible value. Kudos to Andrew and to American Appliance. Consider me thoroughly impressed!

I was referred to James by my next door neighbor. James provided same day service for my HVAC unit…read morethat decided to kick rocks. James Trouble shooted the issue within 10 minutes and showed me what caused it to blow a fuse. The repair did not take long at all, maybe 30 minutes top. James is very friendly and personalble and offers great discounts to veterans.

My refrigerator stopped cooling and I was worried that I would have to buy a new one. Called Alpha…read morein the afternoon, thinking I would have to wait a day or two, and they came out that evening. James was awesome! He diagnosed the problem, had the parts he needed and made the repair right then. Saved me the hassle and the money of getting a new one. Will totally put them on my list for repairs needed in the future. Thanks Alpha and James! Mike

Preparing to move, our dryer decided that it had enough…read more I called Warren Appliance at 9am Monday. Greg arrived a little after 10am, and explained the process. Take the dryer to their shop and diagnose the problem. $70 service call. If we want to go ahead with the repair, they will repair it. Otherwise, if we do not want to repair it, then they will return the dryer. The next day, we received a call that the repair would cost $375. The advice was not to put the money in a nine year old dryer. We agreed and the dryer was returned immediately. Fast and honest. Highly recommend Warren Appliances.

Awesome service! Highly recommend! Richard and Matt…read morerepaired our 1957 oven that we could not replace.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Highly recommend. Came out quickly, had everything needed, and had the fridge repaired within 30…read moreminutes.

Came out and gave a quote. Pretty expensive so we're gonna hold off and see if we can get it done…read morecheaper somewhere else. The technician was kind of rude and couldn't speak any English. Meh.. not sure if I would recommend this company.

I called this company to look at a refrigerator leak at my rental property. I told them explicitly:…read moreonce you understand the problem, call me before you do anything. They never called. Instead, the tech went to Home Depot on his own, bought a cap, put it on the end of a tube as a temporary "fix," and charged me $200 for it. I was never consulted or given N estimate. When I pushed back, they claimed it was "urgent," but it wasn't -- it was a slow trickle leak that had been going on for days and was being managed just fine in the meantime. I refused to pay for a fix and came back out and removed the cap. My tenant then did the exact same fix himself for a couple bucks in a couple of minutes. Then they quoted me $450 to actually fix the problem. I bought the part myself, and my tenant -- with zero appliance repair experience -- looked up a how-to video and installed it in under 20 minutes. On top of all that, I was charged $85 for a "diagnostic" before they gave me the diagnostic. I had to ask for them to tell me the part that was bad.

We have used Choice One several times for rental properties. Sam is always punctual, quick and…read moreefficient. He knows what he is doing and we have found them to be priced very competitively. I love that when I call to schedule service that a real person answers the phone. I also love getting a call when he is on his way. Excellent service and they have been very courteous and use cautious care during Covid. 10++++

Called and set up an appt they answered promptly. Said they would come by between 1-3pm today. No…read moreshow. Called them twice at 3pm no answer. Would not recommend.