We've been taking our pup to vanderpump dogs for the vanderpuff haircut for years. Our pup is a rescue and isn't always great with strangers but we always trust the staff at vanderpump and they do an amazing job Prices are pretty similar to other groomers but the profits go to help the rescue doggies in need which makes it even better read more

I appreciate when celebrities use their status to advocate for a worthy cause. Case in point: Lisa Vanderpump established The Vanderpump Dog Foundation to rescue dogs in China from the Yulin Dog Meat Festival. The foundation also encourages more humane treatment for dogs worldwide and also assists dogs domestically. As part of this initiative, she opened the Vanderpump Dog Rescue & Retail center in Los Angeles. 100% of proceeds from sales & adoptions go to the foundation. They also offer grooming services. A few years ago, a friend of mine adopted a dog from here - a beautiful tripod chihuahua mix. She was happy with the adoption process and loves her little princess. I was having dinner next door and stopped in to check the store out. As expected, the place is meticulously perfect and the décor is bougie with lots of cute plush dog toys & merch. Off to the side is a section where the fur babies that are up for adoption reside in posh play pens with white picket fences. There is also a nice area on the rooftop where potential adopters can spend quality time with their future fur baby. The staff here are very friendly, and I got to meet one of the pups named Meatball as he was on his way out for a walk. Thank you LVP for your dedication to helping our furry friends. *Metered street parking read more

I was looking for a dog in the next month and a neighbor suggested this rescue! I was very impressed with the website....i am excited to see what is out there! read more

7th or 8th time here. Everything my dog might need I can find here. I love my doggie so much, but honestly, I wish i could have the man that works there (Chad?) to be my dog. He's so great. I'll be back soon. read more

Super nice worker. Smiling & kind -witnessed a child adopting a dog. Melted my Definetly coming back next year with my friend. Great experience read more

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An amazing dog groomer. Cost pretty much the same as everywhere else but proceeds go too animals. I love this place. I have a West Highland terrier name, Woody. The first time I took him here his haircut was so beautiful. I was shocked. I have been taking my dog here ever since and not once have I had a bad haircut and everybody there is really nice and down to earth Lisa Vanderpump really knocked this one out of the park. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

We were concerned about bringing in our recent shelter dog that didn't have any experience at a groomer, or around strangers in general. We told Sandy that if our dog had any problems we wouldn't force the issue of getting him groomed. She was wonderful. Clearly, she and the entire staff foster a calming and patient environment. They never pushed him past his comfort level, and it showed in the way he behaved with us after his appointment. Thank you for giving our dog a positive experience and laying the foundation for him to be secure in coming back. We are very grateful! read more

Took my dog here and the groomer was super kind, I picked him up and he had a perfect cut. When he got home from the groomer he had diarrhea. He then had it the next day as well. I took him to the vet, they said that his anal glands weren't properly cleaned. He also had flea bites on his groin and a rash on his back. I love the cut, but there are too many issues that have derived from this cut. read more

Vanderpump dogs is the only place I trust enough to groom my fur baby. I always make sure to make a grooming appointment every time I'm visiting LA. All of the staff members are super friendly and I love the vibe of the store. When I make an appointment, I always choose Lucy because amazing with my pup who struggles with separation anxiety. She is very communicative and ensures that I am satisfied with how my pup's fur will be styled. She does such an amazing job!! I also appreciate that you have the option to pay before picking up your pup from their grooming appointment! It makes the pickup process so efficient. Overall, I can always count on Vanderpump dogs to keep my fur baby safe and keep her looking fabulous! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

When I entered it was a bit hectic, I wasn't sure if I was allowed past the gate or not and it took me one min to ask someone if I could walk in. The staff was all really friendly and they even apologized to me for the loud barking, which was totally fine. I purchased a lot of toys and treats for my friends dogs birthday. It was cute inside, nothing amazing or new. My dogs enjoyed their time inside. read more

Vanderpump Dogs - Beans and Max 3 - Pet Adoption Near Me - Los Angeles, California

This place is so lovely and tasteful for dogs and people! The staff was great. This place does not take cash though...which held me from buying a puppy purse that's not even on their website :( I give it 5 stars because it's worth checking out and all the causes they help and the 100% goes back to helping these amazing pups find homes. I will be back! read more

Vanderpump Dogs - Front patio - Pet Adoption Near Me - Los Angeles, California

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I stopped in looking for a very specific product that they did not have. It was fine because it was basically sold out everywhere. The guy behind the desk went above and beyond to help me find it with another retailer.and he was through. He check for like 15 min and helped me locate it somewhere else. read more

Great place to visit in Beverly Hills if you are a dog lover. It's even better that all the proceeds go to helping the rescues. Highly recommended! read more

Vanderpump Dogs - Inside store - Pet Adoption Near Me - Los Angeles, California

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5 star review for this pet adoption center. I spent a weekend in LA w/o my doggie brigade... 3 rescues Khira, Karajio & Ziggy. So I'm not there to adopt but since I was in the neighborhood I figured they may have some dog's that need some friendly attention... Of course they did behind the gate after you sign a waiver. First you spot the little puppies in the window! Absolutely adorable. But they probably get lots of love and attention... I move over to some of the shy older dogs. The guys working there tell me their stories and they have a laminated card description of each of the babies. They have a seating area circle you can sit in or walk the pups around it on a leash, also a couch to relax and interact with them. The actual store has lots of doggie accessories of all kinds. The prices are crazy high $$$$ (as expected) I donated some to the care of the dog's up for adoption. Bought a few things and some Yulin wristbands for coworkers and kids. Hopefully all these furbabies find their forever homes soon! read more

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Vander Pump Dogs in on 3rd Street in the Beverly Grove area, which is between Beverly Hills and The Grove. This shop is owned by Beverly Hills Housewives reality tv actress and entrepreneur Lisa Vander Pump. The exterior is bright pink and the interior is equally flashy with fancy chandeliers throughout lots of really nice and cute pet clothing, accessories, and yummy treats for your furbabe. Yesterday, Fendi had her nails trimmed and filed at her usual shop in Beverly Hills, but upon inspection, the nails didn't get the care an attention I expected, so off to Vander Pump. It had been a while since our last visit here. Fendi gets super excited and loves it here. The treats look yummy, but lucky for me Fendi doesn't care for treats. She prefers new blinged out collars, outfits and toys, which will get after the nails are correctly cut and filed. The groomer Sophy was nice and before handling Fendi, asked for current vaccinations proof. Good thing, I have pics of the proof from the vet, who she can call to verify. Although it seemed like a hassle, it was a request I am happy to provide because that means, less exposure to diseases for dogs here. But law, all grooming facilities must request vaccinations documentation, so your pet is less likely to contract anything. Before she dealt with Fendi, I witnessed Sophy clean, sleep and disinfect the grooming area and that cleanliness practice scored big with me. Sophy was thorough, caring and gentle I would recommend her to others. The nail grooming process was completed in very little time and Fendi looked and seemed happy. Purchased some more fancy bling collars and baby tshirts for Fendi. The store has nice fun merchandise with Lisa Vanderpump quotes on mugs and tshirts for adult wear. Half the store space is sectioned off for pet adoption. There was a weird crying sound coming from there and I had to look. Turned out to be a 10yrs old chihuahua who was recently homeless as its owner passed away....I almost adopted it, but I can barely handle one baby Fendi. Also Fendi's wound is not completely healed even after the stitches were removed. Let's hope this dog and all dogs here land in a forever home soon. For all the above positive points mentioned above, I fully recommend Vanderpump Dogs for shopping, grooming and adoption A+ read more

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My friend was visiting from out of town and this was on the top of her list of things to do. We stopped by the store and the staff were so lovely. Rachel was amazing, very attentive and friendly. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

I was so impressed with the service here. They were exceptionally helpful and friendly, clean, and my dog seemed relaxed when I picked her up. They gave her the cutest haircut, and they dematted her without issue. They also had her done in 2 hours which is the fastest she has ever been groomed. We were very happy and will definitely be coming back! read more

I stumbled upon Vanderpump Dogs while walking my pup. I was excited to see a local adoption service and buy my dog a trinket. Whoever sits at the front desk possesses a lazy and cold attitude. It was by far the most unwelcoming experience in a long while. She was clearly judging me by my appearance and/or skin color. When you know, you know. She was engaging in a rudimentary staring contest with me, never uttering a word. It was strange. Rather than participate in her antics, I broke eye contact and decided to leave. Her evil demeanor deserves no place near dogs. They are already going through enough! I suggest removing her as her energy will rub off on the dogs. You can wear a mask to cover that face, but it cannot hide that ugly heart. After that terrible experience, I patronized the place next door - Try the new açaí spot. Excellent service and polite -- something foreign to Vanderpump. Moreover, all dogs deserve a chance at adoption, but if you want to engage with caring people, check out the adoption service in Larchmont @ Tailwaggers on Sundays near the farmers market. read more

Finally got a chance to visit Vanderpump Dogs. I enjoy the organizations mission and values. Plus it's always cool to see where they film shows at. I have my own dog was able to purchase some treats. Elegant shop as to be expected with two stories and they provide multiples services for your pets. read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

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I think this is the second review I've ever left on Yelp but I felt compelled to. After my previous grooming place, Healthy Spot, kept raising my price for grooming by 40% total... I had to make a change. I was pleasantly surprised that his groomer had also made the change to Vanderpump Dogs. My dog's groomer, Lucy, is seriously a wizard at grooming my bernedoodle, Hanon. She's such a delight to work with as she has such a nice and calming demeanor. Hanon's 5th birthday is on Monday and she bought him a toy AND a birthday treat! If you are looking for a groomer or simply want the best in the business, go to Lucy. I HIGHLY recommend her! Vanderpump, you're LUCKY to have her! -Brandon Rose- read more

Vanderpump Dogs - Hanon after his grooming appointment with Lucy!! - Pet Adoption Near Me - Los Angeles, California

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Love the Vanderpump pups place. Great people and great stuff for the sophisticated pooch in your life. read more

Vanderpump Dogs - Shanti with her bottle service by Lisa Vanderpump - Pet Adoption Near Me - Los Angeles, California

The energy here is stale. The dogs seem miserable. majority of the staff need a permanent vacation back home. Why do they seem like there held against their freedom here? It's just a job, If you clearly hate what you do and despise offering decent customer service, maybe you should go back home? read more

My dog Sparky just got a great haircut from Anna. A little pricey, but ok. It's a good place. read more

Vanderpump Dogs - The haircut was done by Anna and she did a great job. More expensive than quoted, but ok. - Pet Adoption Near Me - Los Angeles, California

I was skeptical visiting Vanderpump Dogs first, thinking it would be a gimmicky place trading on the Vanderpump name that sold overpriced crap, but I'm pleased to say I had pegged the place entirely wrong! First off, Vanderpump Dogs is a non-profit organization, and all shop proceeds go to charity, which personally makes me much more willing to spend my money there, knowing that my purchase will help a dog in need (and give me something to write-off on my taxes). Second, the shop is adorable and totally Vanderpump-y! They have lots of Vanderpump-branded items, like little Vanderpump Rose dog toys, along with other non-branded, equally adorable dog toys that tend to be themed, like farmer's market, Hollywood glam, bedtime, etc. Toys change over every so often so you can get plenty of variety, prices are comparable to other boutiques, and whomever does the layout does a great job making you want to buy all of the toys. The decor is plush, with lots of fluffy rugs and a velvet couch to lounge on, and fortunately the staff is completely unfazed every time a dog visits the shop and pees or poops on one of the plush rugs! (They'll calmly clean up the mess right away, sparing you the embarrassment of your dog having just made a mess in the store.) They also sell lots of Vanderpump Dogs-branded accessories, like leashes and harnesses, and my dog absolutely loves her clip on harness and is much more comfortable in it than her other harnesses. Tempted into the store by the cute items, I checked into getting my dog groomed at Vanderpump Dogs. I've taken her there twice for baths and once for a full grooming so far. Each time, they've done a great job, prices are the same at all the comparable grooming spots in the area, and they throw in little extras like putting bows in my dog's hair for no extra charge. My only negative comment is that I wish they had the same shampoo that Dogue Spa uses, which has the loveliest smell ever, and the scented shampoo at Vanderpump smells like an old lady's closet (heavy of baby powder and flowers), but I've just learned to ask for the unscented shampoo, and that's fine. Lastly, I LOVE that there are adoptable dogs available through Vanderpump Dogs, and that you can meet them in the store! I'm tempted to get a second dog every time I visit. It's especially nice to see the environment that the dogs live in, which is clean, and that they're well cared for. I'm told there's a dog park on the roof of the building for the adoptable dogs too. read more

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I want to give a special thanks to Patrick, who my friends referred me to, for grooming Nova. She is my friends dog that was rescued. Nova was abused and kenneled most of the time by her previous owner and was timid around men. She had cigarette burn marks on some of her paws and is very sensitive when people get near her paws. When I took her to Patrick, I voiced my concerns and he assured me she is in good hands. I noticed a sense of trust because Nova went with him with no hesitation (she trusted him instantly). After her spa/grooming day, she came out so happy. I was in shock that it was the same dog I dropped off and he was able to trim around her paws! He truly did a full transformation and I could not be happier, he really cares and it shows. Thank you!! read more

Vanderpump Dogs - Right before her grooming appointment - Pet Adoption Near Me - Los Angeles, California

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I was excited to check this place out after seeing it on The Real Housewives of Beverly Hills several times, but it seems TV has a way of glamorizing the average. The bright pink building is very eye catching and perfect for the Vanderpump brand. As you walk inside, there is a plethora of stimuli. Standard LVP decor with grand chandeliers, overstated (for a rescue center) furniture and interesting framed art on the walls. The table of dog treats is most inviting, featuring two and four tiered serving dishes covered with adorably decorated nibbles. The cookies, donuts and cupcakes are so cute your two year old child might be tempted to eat these tiny treats. If you're in the mood to purchase something, you have lots of options: from dog food to dog shampoo, dog collars to dog clothes, dog carriers to dog beds. Or, if you want something for yourself: jewelry, t-shirts, hats, water bottles, books, picture frames, etc. No shame in this game. My disappointment is in the actual rescue center of the store. While the merchandising seems extravagant, the "Dog House" pet area is sad and depressing. This spot needs a serious facelift. It looks nothing like the pristinely clean Yelp photos people posted a year ago. The woodwork is chipped and peeling and the floors and gates are a dingy white. The energy of the staff and/or volunteers working with the dogs ranged from welcoming to ignoring and things seemed disorganized so I was a bit confused by my experience. Overall, I expected a higher standard from this brand. While the store is worth a look, there's nothing special about the rescue center including the name. (Why not something clever, like VanderPups?) read more

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Wish I could give a billion stars!!!! I've been to Vanderpump Dogs quite a few times before and always have a great experience. Today was extra special! I came in to get another dog bowl and Heather immediately came to help me find the right size and color. Heather is so sweet and accommodating. Made me feel welcome and that I could take my time to browse with the perfect amount of assistance. Got a few more things than I intended to but that's the fun in it all! Thanks Vanderpump Dogs and Heather! Will be returning soon :) read more

Ana is simply the best!! My rescued my dog, Fergie, a couple years ago and it was such a struggle finding a groomer that first year. She was banned from a couple since she can be a bit snappy when people touch her. My friend recommended Vanderpump Dogs since they handle other small rescues. Ana is not only so kind every time I visit, but also so patient with Fergie. We've been going there about a year now and Fergie finally lets them do the full groom. Can't thank Ana enough for being so great! read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

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I can't say enough good things about my mini schnauzer's favorite groomer Elizabeth. Everyone who has groomed her at Vanderpump Dogs has been wonderful, but Elizabeth's attention to detail and how sweet she treats my pup is by far the most spectacular. My dog loves her and gets SO many compliments on her haircuts. In fact, she's gotten so many compliments since she got groomed last Wednesday that I had to write a review about it! read more

My girlfriend and I came all the way from Thousand Oaks yesterday in search of a forever friend! She fell instantly in love with a puppy that was there. Chad one of the associates there were so kind and so professional! We had such an amazing experience through the pet adoption process the other guys took my girlfriend in the back and showed her how to wash the puppy properly! Since the puppy had to have medicine on her coat, she showed her how to apply it! I just want to thank Chad and the others for helping us yesterday, my girlfriend is a Breast Cancer Survivor and it meant the world to her!!! You are the best Chad, thank you so much!!!! read more

Amazing job once again with Miss Moneypenny!! I promised photos on my last review , and here they are! Great layout, fun to look around and shop, eateries near by - lots to do while your waiting for your furry friend. They have gone up in their prices ,but I will still continue to come back. The first time it wasn't as short as I asked for so the groomer redid her while I waited - it hasn't happened before so I don't think this is a routine issue. The groomer was still lovely and sweet. Also please let us remember to tip these lovely groomers while checking out!! read more

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So I recently filled out an application for a dog at this establishments. They ask for a video of your apt and outside area I sent the video and the next day I received a text indicating they didn't think the dog was a gd fit for my place. I have a 1 bedroom house with more then enough room outside and in. The only reason I went to this establishment was based off watching the show and I really enjoyed the tv show and seeing how Lisa really helps other and pets. But before I went I did get a heads up from other people who were minorities about the denial of their application. I don't care what others say I make my own judgment. But sure enough I was declined by Paula and when I asked the reason she indicated to me the level of the dog being left alone was not good. On the application they ask what percentage would the dog be left alone I put 3% which means the dog would be with me 97% of the time traveling as well since I work in the film industry. But she wouldn't elaborate anymore and indicated I was being aggressive. I'm sorry but I should have listen to the other folks... When I told her I would file a complaint because I don't think she's being fair she rudely said gd luck with that! I hope they realize that you just never know who's an Important person and treating people like this is unacceptable, rude and disrespectful.. read more

Didn't have a great experience here. I would say it all entirely due to the customer service. I walked in, and if you've been here before, it's bright and filled with so many things, it can be overwhelming. I wasn't greeted or anything. After wandering around the store, I asked the lady at the cashier where the adoptable dogs and how I can see them. She wasn't friendly at all, and instead just pointed a finger over to the adoptable dog area and just said "over there." So, I walk over to the adoptable dogs area and the woman there wasn't friendly either. No greeting, no offer to help, nothing. I had to initiate everything from "Hi! I'd like to see your available dogs." to "How can I see the dogs?" She just waved her hand over to the iPad where you sign a waiver. Her tone was just unsettling. There was one dog I was curious to meet and she said "Are you sure? He's got like 17 applications in already, so are you sure you want to meet him?" To which I just ended up saying nevermind due to the tone. I left immediately. People aren't friendly here and it doesn't seem like a great place to adopt a dog anyway. read more

First... let me say I have never watched an episode of the Housewives... Also, I don't believe a woman can be married to a house - so don't think I care one bit who owns this place. I have no idea if Vanderpump is a person or a group of people. Don't care. What I DO care about is I saw an amazing Gilt City deal for dog grooming in my hood and I grabbed it. The offer was small dog grooming including all this: Consultation Haircut and style Shampoo and condition Ear cleaning and hair removal Eye, foot pad and sanitary trims Brush and blow-out Signature blueberry facial Pawdicure (nail trim and grind) Toothbrushing Gland check and treatment Paw massage Signature bow or bandana FOR $39. And I got an extra 30% off from a Gilt City promotion so... that is a hell of a deal. You cannot pass that up... Full grooming for like $27. I'll take it. So here's the info for anyone that also bought the Gilt City -- the address and phone number on the certificate are WRONG. I drove to the address on the Gilt City deal and found myself at a Mexican restaurant. They need to correct that. But their website is frequently down and they rarely answer the phone. So... I understand it's a new place and they're working out the kinks. Parking here is a complete mess... and they haven't yet figured out how to check in grooming clients so you'll walk around and try to find someone to help you. Oh yeah - it looks like a pink bath bomb exploded in the place full of glitter and little dogs. It's the worst example of what an "LA" dog salon should look like... so much pink and expensive cookies that you know your dog will NOT eat. If you're there for grooming you have to bring your rabies certificate. But to their credit, they do remind you about that. No problem... except rabies is not really a concern... dogs should be vaccinated for other things if they're going to be around other dogs - not just rabies. My little Yorkie isn't going to bite you and give you rabies. So I finally find parking and work my way through the pink madness and tourists taking pictures by the horribly pink signs (HOUSEWIFE - women can't be married to a house... remember?). I'm pulling a complete bitch fit... I get it. I'm holding a nervous little dog and they want me to fill out forms... why can't we do that online? Oh yeah... your website doesn't work. Fix that. My Gilt City deal said it was worth the full service - $65 value... but when I got there I was told that it was $5 extra because the service was really $70. Seriously? Anyway - my little baby looked amazing. She was in fact, perfect. I mean, Leia is perfect anyway but she looked just incredible. And she smells wonderful. And it only took them like 2 hours. On a weekend. Bottom line - $70 for grooming - especially that full service including teeth brushing, etc... isn't that high in LA. And I'd go back on a week day... weekends are insane full of tourists hoping to find a Housewife (is that even right?). For the deal I got on Gilt City - it was beyond worth the hassle. I also like that this place seems to have a commitment to animal rights and adoptions... important to me. Worth it? Yes. Will you have Paris Hilton flashbacks... Yes. Will there be pink dogs? Probably. read more

Vanderpump Dogs - She is excited. - Pet Adoption Near Me - Los Angeles, California

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This is by far the most beautiful rescue I've ever been to! It is part pet store, part adoption center and you can get your dog washed and groomed here as well. They have a great selection of gift and anything you might need for your little puppy and are very friendly and helpful, you feel welcome the moment you step in. I highly recommend adopting and this is a great place to have a first look, highly recommended! read more

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I am a huge animal lover. I am also a fan of anyone who rescues and helps animals out. That is one reason why I like Lisa Vanderpump. I follow on Instagram and always see posts of dogs that are available and dogs that have been adopted. Makes me so happy when I see them adopted. So a few of the posts showed pictures of Shih Tzu puppies available for adoption. Let me say that I am not ready to adopt right now but had to just go down and see them and the place. Me being a Shih Tzu lover and having three of my own (now only one losing 2 recently) I just wanted to see them in person. They reminded me of my babies. My husband and I came in on a Saturday afternoon and we're greeted by staff when we walked in. We went straight to the right to look at the pups available for adoption. They were all sooo cute! I started to cry when I saw the Shih tzus...reminded me of my fur babies that recently passed away. If we were ready, I would have taken 2 if not 3 of them! So I signed the form to handle the puppies and used purelle to sanitize my hands. I held the baby girl and she was sooooo heavenly! It was emotional for me. Even as I write this I'm tearing up. After saying hello and good bye to the fur babies we walked around and checked out the place. Cute! We bought a bag of cookies that looked good with good ingredients (read labels people) for our fur baby! Only one complaint...no A/C when we went (broken) and it was hot for us and the fur babies...I felt bad, but better in there than in a shelter or in the streets. Hopefully the A/C will be fixed ASAP! I was sweating and the fur babies were panting! Other than that it's a nice place with good behind it! Hope all get adopted into loving homes! read more

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My 1st experience here was great. I had to give a review because of the pleasant experience i overall received as a first time customer. I was running behind schedule that day and rather stressed. I called and kept in touch with the groomer (Lucy) who was really nice and offered to push back the time and work with me because it was my dogs birthday, and I had an important meeting that went over schedule. When I dropped him off it was barely an hour until I received a phone call that he was finished! He looked adorable too. Thank you guys! Def will be back. read more

Vanderpump Dogs - Scooby at the park after his fresh grooming. He was so happy! - Pet Adoption Near Me - Los Angeles, California

I got my pup frank groomed today I was greeted very nicely till my groomer not sure what his name was had an instant attitude for no reason I ordered the deluxe package that came with so many things that they didn't deliver on he said my dog bit which I apologized about and tipped nicely for but when I saw some services were missing and the cut job was bad I called back and the same black guy that did franks cut had the same shitty attitude 0/10 don't recommend they don't care about dogs read more

Vanderpump Dogs - Pet Adoption Near Me - Los Angeles, California

I am forever grateful to Vanderpump Dogs for bringing Giles into my life! I was at a dark place, especially during the pandemic. I frequently go back to VPD for Giles food, ect. I stopped in once and noticed Giles nails were pretty long but had no appointment. Patrick was awesome! He looked at Giles nails and said "I can trim them super quickly no problem!" He was speedy and efficient and Giles probably didn't even notice what was going on by the time Patrick was done! read more

Vanderpump Dogs - Here's my little man! - Pet Adoption Near Me - Los Angeles, California

So my boyfriend and I walked in today for our first time. Once you walk up to the store it's very stunning and well kept, now don't let the name and the store front fool you of its employees and VICIOUS dogs. Yes, some dogs are sweet, but why have dogs who are vicious in your store available for adoption? We understand that most dogs that come in for adoption come from a hard place or whatever reason it maybe. I say keep those dogs in an actual shelter for the sake of your brand and the people coming in to add a new member to their family. There are many dogs who need new homes that are so sweet and loving and maybe a little bit timid but that's what should matter and what should be in your store. Anyways, LISTEN UP. MY BOYFRIEND AND I WERE FIRST GREETED WITH A KIND HELLO. WE TOLD HIM WE WERE INTERESTED IN MAYBE ADOPTING A PET. HE GAVE US THE WHOLE RUN DOWN , WHAT THE PROCESS WAS , ETC. HE ALSO STATED NOT TO TOUCH THE 3 DOGS THAT WERE IN THE BACK BECAUSE THEY WERE A BIT ON EDGE. SO WE FILLED OUT A WAIVER OF SOME SORT THE WE WERE TOLD TO WAIT FOR THIS OTHER PERSON TO COME AND GUIDE US THRU THE DOGS. ONCE WE ACTUALLY FINISHED THE WAIVER THE EMPLOYEE WHO FIRST APPROACHED US, OPENED THE LITTLE DOGGIE GATE AND TOLD US THAT WE CAN GO TAKE A LOOK AT THE DOGS. WE TAKE A LOOK AT THE DOGS THEN I GO TO THE BACK TO SEE WHAT THOSE "on edge" DOGS LOOKED LIKE. MY BOYFRIEND WENT BACK THERE TO SEE THE DOG (Bon Bon is the name) HER GATE HAD A SIGN THAT SAID DO NOT TOUCH. Okay so obviously we didn't touch the dogs but my boyfriend happened to just wave his fingers infront of it to call it close and it just BIT HIM! Like bit him bad.. now , don't get me wrong , we weren't mad at first but when it came to the employees that's kinda where we lost it., we told them that the dog should not be here because it's a safety hazard . They literally were trying to be smart asses and said, "well it said don't touch " like dude duh we know that but that's not the case , there wasn't even a "are you ok? " nothing , they didn't give two f** and the other employee was just on the phone and said "well we have a band-aid " if you want it . Look, that was just really bad customer service .. simple. ALSO, THERE SHOULD BE NO TYPE OF VICIOUS DOGS IN A DOG BOUTIQUE. THERES A REASON WHY WE DIDNT GO TO A TYPICAL SHELTER. read more

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