Bruno was incredibly helpful when I was dealing with the scheisters at Wolfe Subaru on Boundary who…read morewere telling me that my head block needed to be replaced on a 6 year old Outback and wanting me to spend nearly $9000 fixing this car with only 100000KM. I talked to him almost daily to try to decipher what the dealership was trying to pull on me, and when I picked up my car at Wolfe Subaru only to break down 5KM down the highway on the "CUT" a dangerous place to break down, he sent me a tow truck quickly. His advice was so useful and it seemed to just drive him crazy that they were trying to pull the wool over my eyes, giving me vague answers like "the lower part of your engine is weak". WTH?? Maybe because I'm a woman the dealership thought this was appropriate, who knows. He pulled out a block and showed me what was going on the with the car and how it unlikely it was that I actually had a cracked block. After many weeks of back and forthing with the dealership to get them to fix the problem they had created with poor workmanship, I took it to Bruno to have him look it over. He's a great guy, and has since done some other work on the car that needed to be done.

I have owned my 1968 Chevrolet Camaro since 1987 unfortunately I let my car sit since 2008…read more My regular mechanic said he could not work on my car for 6 months, plus 3 months waiting for parts. I used Bruno Automotive in 1994 I was satisfied with their work, I was happy to hear that Buno was able to get my car back on the road, especially since other mechanics didn't want to take on such a project. The bill was expensive, at the same time after reviewing my bill many times, & doing research. My bill was well justified, infact Bruno solved a problem without an extra charge, I guess the problem worked itself out from all the work Bruno Automotive did on my car, which was after I had my engine rebuilt in 1995 my engine lost horse power/it didn't kick in to warp speed when I floor my car going up the cut on the #1freeway heading west. I thought this power was lost forever. I would have paid anything to get my additional horse power back, now it's back without any additional costs. Yippee!! I can't say enough about Colton, Jessica, & Ted, their work exceeded my expectations, I would recommend anyone to take their vehicles to Bruno Automotive. I believe my car is now running better than it did when I 1st purchased my 1968 Chevrolet Camaro in 1987 from Dick Irwin Chev, Olds on Marine Dr North Vancouver. My Car, & I both thank Bruno Automotive very much.

Amazing customer service. Roberto took great care of me.... fit me in on an urgent basis, provided…read morea courtesy car, and was generally a great guy to deal with. Quality of the job was excellent and delivered on schedule. I highly recommend Autopride.

Unfortunately, A girl hit my parked car when I was in superstore ( she left a note, was very…read moreapologetic and told me to get an estimate for the damage) I Went to Autopride collision in my neighborhood the next day July 28, 2021 and was shocked when the fellow gave me $1700 plus estimate! I asked why so much? as the scratches appeared so Minor see photos ( he told me the front fender and door would need to be repaired and repainted ! I could not even see any dent even after looking several times ?? Unbelievable? I told the fellow I would have to get other estimates I went to the next shop, No. 1 collision near Granville island and the "Tesla approved" repair shop took the car in immediately, confirmed there was no dent on either fender or door and buffed out the scratches in 10 minutes !! .... And then ....did not charge one cent !!! Garrett B was so helpful! I'll never forget this incident and Am still very very shocked by Autopride collision's "estimate" Buyer beware PS the girl was very happy as she was worried about the cost and No. 1 collision did her a solid ;-)

We received seamless white glove service from Fandie. Thank you! My wife and I would highly…read morerecommend the dealership and especially Fandie

Nice people very good service, would go here again compared to other mercedes locationsread more

Excellent experience with Pacific Auto Trim and Glass (Vancouver BC Canada) -replaced Headliner and…read morecleaned entire car. Quote was reasonable and they delivered on time. Highly recommend them friendly experts! Chris M

George and his top notch professionals just replaced my headline on my 2002 Jaguar XJR - what an…read moreoutstanding job.. better than new! When it must be perfect - George & his team are #1.. Cheers TB Delta BC

I have always been an Honda/Acura fan ever since I started driving. I have purchased two vehicles…read morefrom this dealer and the service were all exceptionally excellent. The first vehicle we bought from them is a used Acura TSX premium model. White color, black leather interior color. I did go to all the other Acura dealers in town to look at the TSX's they had for sale; Northshore, Burrard, Langley, Richmond each had a few but none of them came close to the condition of the ones for sale here. My TSX used to be a courtsey car, and it does have a few scratches and dings when I bought it. But the manager, Patrice, agreed to repair all of them before we take the car out. They did not cut corners on repairing them, every damage was fixed professionally. First time dealing with these guy, had an absolutely excellent experience. Even tthough it took some effort to work the price down but we got a really good deal at the end. The second vehicle we bought from them is a used 2012 TL Sh-awd tech. Again, we walked into the door and was greeted by the same salesman we bought the TSX from. Same story with the TSX, this TL was a lease comeback, it had some scratches on the back bumper. But Patrice offered to fix them for free. Another really pleasent time dealing with Lougheed Acura. At the new dealer, the service department offers free coffee and free pop. And the shop looks really from the window. The service advisors are friendly as well. Scott Bagnell is the guy to go for to service your Acura I am going to drive Acura for my whole life most likely; and as long as these guys are here, I will buy from them. And as long as William(the salesman who sold us the two acrs) is not retired, I will buy from him. If he was the grand master for four years in a roll, that means he really know what he is doing and he is good at it.

Concern Regarding Extended Warrant Refund In 2018, we…read morepurchased an Acura RDX from Lougheed Acura trusting in their strong reputation. At the time of purchase, we were encouraged to buy an extended warranty. Since the car was brand new, we believed it was a prudent decision and trusted that Acura would guide us in the right direction. We purchased the extended warranty for $2,800, understanding that $800 would be the actual cost and that if we did not use the coverage, we would receive a $2,000 refund after six years. The company you HIGHLY recommended held our money for six years without any interest payments. Unfortunately, because we did not submit a refund request within four months of the warranty's expiration, (we submitted at 5 1/2 months unaware of time frame)we were informed that we are no longer eligible to receive our reimbursement. We are extremely disappointed by this policy, which feels misleading and unfair. Yes, we didn't read the 6 page contract in mini font with the last few few lines saying we needed to apply for a refund within time frame. we trusted our sales re to be providing fair service. It is disheartening that a company we trusted would support an insurance provider that does not prioritize best practices. We have been loyal customers, however this experience has made us feel that your company does not truly stand behind its customers. We urge you to reconsider recommending this insurance provider in the future to prevent other customers from experiencing similar frustrations.

Great customer service. Brought my 2013 model that grew up in the East Coast for a checkup…read more They promptly found and notified me of issue with a couple rusted pieces that needed replacement, and had it ready by the promised time. Definitely coming back.

**AVOID THIS SHOP -- EXTREMELY DISAPPOINTING EXPERIENCE**…read more In my opinion, this is a shop to avoid unless money is no object. I felt like the entire experience was about squeezing as much money out of me as possible. The owner comes across as a smooth talker who uses high-pressure sales tactics and fear to convince you to approve work. I felt pressured into making decisions based on the way problems and potential risks were presented, rather than being given a straightforward, honest explanation of what actually needed to be done. I was also left feeling that the prices were inflated and that some of the recommended work was unnecessary. Instead of feeling like a valued customer who was being treated fairly, I felt like I was being sold to at every turn. A mechanic should provide honest advice, transparent pricing, and clear explanations--not make customers feel pressured or worried into spending more money. **My advice is to get a second opinion and a detailed price comparison before authorizing any work here.** I would not feel comfortable returning, and based on my experience, I would not recommend this shop to others.

If you want excellent repair work done at reasonable prices this is your place. We have taken our…read morePorsche and Audi there over the last few years and save thousands of dollars. We were told by Audi we needed new brakes when Amayak checked we had 50% left. Honest, competent professionals at reasonable rates WINNING FORMULA!! They just did a great job repairing our convertible top.

All the reviews here are fake as fuck. Probably done by friends/family members. This place is a…read morecheat. Group of liars. Group of thieves. "We'll give you best price" they claim. They claim your cars a piece of shit and needs everything changed even things ive already told them were changed. Went in for a oil change and came back to a 450+$ bill. I asked them to show me the parts they removed they claimed they couldnt find it when they just replaced it... i didnt authorize any extra work they just thought they can rip me off. Long story short i didnt want to pay for things that were obviously a lie. So i had the police involved to get my keys and car back as they threatened to keep my car if i didnt pay. End story i didnt pay a dime got my car and will NEVER return to this group of wankers. Never go to a garage that has a shed for a office.

The owner was super nice and helpful, they did inspection on my truck and gave me great serviceread more

UPDATE: Mike and the KMF Automotive team provided me with a refund on the labour costs associated…read morewith the brake job. He also compensated me for the costs of the other mechanic that fixed the issue. I was really impressed with his professionalism and willingness to help, especially given that it's been over 6 years since the incident. Mistakes we're definitely made on the original job, but I appreciate that Mike was willing to work with me on a solution to rectify the mistakes afterwards. It's rare to meet someone who's so willing to make amends for something that's happened in the past. What I'm most impressed with is that he still remembered me and was still willing to help even after all these years. Kudos to Mike and his team - he obviously cares a lot about his customers.