I have about an 1/2 acre that was sorely in need of landscaping. Steve provided support at every…read morestep of the way in creating a beautiful sanctuary. I wanted walking places, sitting areas and succulents, as well as an herb garden and vegetable garden. Success in all areas. There were challenges with sewer line problems in the middle of the project and the crew worked around this work very professionally, even as I was having a melt down. Steve and his crew are very professional and his enthusiasm for the project showed through. I cannot recommend Steve enough.

The company responded expressing interest in my project, but never responded to actually coming out…read moreand moving forward.

I love coming to this place to walk round and just be amazed at the beauty and artistry here. I…read moresometimes get ideas to be creative based of what I see here or swing by to grab a plant or 2, or 3. The staff is darling and they generally have what I need. A cool place hidden in plain sight. I'll have to edit post later with photos.

A beautiful place with well-cared-for plants. It has a lot of charm and a very peaceful atmosphere.read more

We recently bought our home knowing we wanted to have the backyard redone. It was covered in dyed…read moremulch which was a complete nightmare. When we started looking for vendors, we had several companies come out and got a variety of answers of what was possible or not, and also how long the process would take. They all had delayed response times, and odd requirements that were really off putting. On a whim we reached out to Install It Direct to get yet another option. Man we are glad we went with them. Steve was great and quickly turned around a rendering and captured our vision almost to a T after our first conversation. The shinning star of the entire project was Troy, from day one we knew he was understood our vision and had our best interest in mind with every decision we had to make. He checked in with us regularly, kept us abreast with everything happening and whenever an issue arose (which were all minor and expected) that we were presented with pros/cons for each solution. He made us feel like we were a priority and that he genuinely cared about the outcome. All in all, it was a great experience. We love our new yard and would highly recommend IIT and Troy to anyone. They were able to make our dream backyard come to life.

I am posting this update as a severe safety warning to anyone considering Installing Direct. Since…read moremy initial review, a catastrophic and life-threatening incident has occurred. The fire pit installed by this company exploded into my girlfriend's face. We had an independent professional company come out to inspect the unit and the gas line. Their findings were shocking: the gas connection was completely loose. This negligence allowed gas to build up inside the fire pit structure, which caused it to explode upon ignition. Because of the physical injuries sustained and the absolute gross negligence regarding a gas installation, we are now taking this company to litigation. If you value the safety of your home and your family, stay far away from this business. A "loose connection" on a gas line is not just a mistake--it is a deadly hazard. We are currently in the process of legal action to hold them accountable for the damage and trauma they have caused. Zero stars. Avoid at all costs.

Cam is hands on, professional and just a good guy. He works harder than anyone I've dealt with and…read morehe's HONEST. Just a good human. Highly recommend.

I live in La Jolla and Cam and crew came out my area and did an amazing job. Cam brought his…read moreknowledge to refine the design I had in mind and seamlessly incorporated my ideas with his practical approach. Being an older La Jolla home that has been through several updates of different styles over the years, there were multiple mini projects to accomplish. The work they did included extensive vine and root removal, brick work, extending a retaining wall, building a fence, rock-scaping, sod laying, irrigation work, and planting a variety of plants including privacy bushes, small plants, succulents, and a fruit tree. The Bilt by Cam crew did such a nice job and finished quickly.

Super happy with the outcome of our backyard! Brent was great to work with and came up with create…read moreideas to make our backyard more comfortable/aesthetically pleasing than we anticipated (lights on steps, etc.). We are very happy with the work that was done and will definitely reach out again when we have more project requests!

I am utterly confused as to why anyone who has actually worked with Brent would give him a 5 star…read morereview, but I see that almost every positive review is 4+ years old, so maybe something was different back then in how the company was run. Working with him has made me concerned about working with any contractors in the future as my fiance and I are pretty new to home ownership and updates. For one thing, Brent's communication is ATROCIOUS. Every single step of the way. You will always have to hunt him down if you discuss anything. Huge red flag. For another thing, he was COMPLETELY disrespectful of the budget we told him. He smiled and nodded and then proceeded to give us a plan 4-5 times what we asked for. Brent totally botched one corner of our yard, and did not have the competence to fix it, or willingness to look into it further or hire a subcontractor. He has just stopped communicating with us even though as of July 31st of this year he texted us that he would be coming over to look at it again. He does not take responsibility for any of this of course- it is the manufacturer's fault or our fault because our budget was so small (still tens of thousands of dollars) that he was barely willing to take a job like this and he let us know it. After we paid him, of course. His design work is nothing you should pay this kind of money for. We are looking into our rights and options now. I would caution anyone against working with him.

Small yard? No worries, Brookside has your back!…read more If you buy new construction these days you can pretty much kiss that yard space goodbye. Finding ourselves in this situation, we needed a team that could transform our "cozy" yard into a comfortable yet elevated outdoor living space. Enter Brookside. You know that feeling when you hire someone to do a big home project and hope that everything goes well, but you kind of hold your breath in the event that something goes awry? That won't happen with Brookside. From our initial call to the thanks-for-everything completion hand shake, they didn't skip a beat. Everything went SO smooth and communication was on point the entire time. Brookside is a well oiled machine. The conversations between us, Brooks and Jenny, and the crew were fluid the entire time and no one was ever in the dark about the plan. On top of that, everyone was so personable and professional. These guys are hard workers and leave your space clean and organized at the end of every day. We were so happy with how our space turned out. Brookside took our basic ideas for hardscape and softscape to the next level and created a beautiful designer yard. We would hire Brookside again in a heartbeat- and you should too!

Brookside Landscape Design did a phenomenal job. Our backyard went from the typical small, suburban…read morebackyard to a sophisticated and luscious landscape that looks like it belongs as a hotel lounge. Brooks and Jenny at Brookside have such a creative and and beautiful aesthetic that we never could have imagined on our own. Their attention to detail is amazing, and their design concept was truly everything we wanted. Even though we have a small yard, they were able to make it look so much larger by moving things around and creating a better flow. It seriously looks like we added square footage. All of the plants that they chose for our yard are so beautiful and unique. Everyone that comes by wants to know what each plant is called because they aren't the very common yard plants that everyone has...they are so interesting! They chose the foliage specifically for what they knew would grow well in our area and with the sunlight for each side of the house. Thoughtfulness went into every aspect of each item they added...from the plants, to the wood and stone for the built in bbq, the special market lights (that are really unique and fun), all the way to the treated concrete. Everything looks like a step above! The work process was easy, and the crews that showed up every day were gracious, kind, friendly and hard working. Over the weeks we got to know the workers, and it was a sad day when it finished and we knew they would not be showing up again every morning. Even our 5 year old knew their names and would announce to us each day who had shown up in the morning. Jenny and Brooks were also very friendly and kind, and were a joy to work with. Such a great team. I have already been showing off their hard work to our neighbors, who are very impressed with the amazing results! Hopefully they will be in our neighborhood working again soon!

My front and back yards are about 10 years old, but still look beautiful due to my diligent…read moremaintenance work. Some things I wish I knew then that I know now might help others when planning their yards. Yes, Smart Landscape does a lovely job. Here's what would have made my upkeep a lot easier. 1. Extra protection ground cover to eliminate weeds. Some yards get no weeds because a super heavy cover has been used. I've spent countless hours pulling weeds since yards were done. 2. Go over what plants are going to be used. If I'd done that, I would've saved money and work to remove those that had needles that made it difficult/dangerous to remove. 3. If the designer had visited front yard, he would have seen the slight slope and the DG pathway would not have been a logical design choice. Rain washes it away and I'll have to eventually figure out a way to close up that space. 4. At that time, I didn't meet with the designer. I should have. Although it's a lovely design, I would have pointed out a change or two I'd have preferred. 5. Gray DG is not readily available and it has been difficult to keep the pathway refreshed. Someone said that he was going to provide it, but never did. Overall, I am glad I hired Smart Landscape. UPDATE: I needed to come back to add another star after carefully considering how wonderful Danny and his team are to work with. I had met with no fewer than nine landscape companies before Smart Landscape and they were nightmares for various reasons. Danny is wonderful to work with and makes sure the customer is happy.

Quality and professional work. Best part is they show up on time everyday until job is complete…read more They back up their work by correcting any issues and no scope creep which is a typical strategy used by a lot of landscapers.

Dan, the owner, is incredibly talented, patient, and kind. He spent hours helping us refine our…read moreideas and improve the design, essentially eliminating the need for a separate landscape designer. He never made us feel rushed or pressured. After meeting with several high-pressure landscaping companies, working with Dan was a breath of fresh air. Once the project started, we met Hector, the foreman, along with Tito and Marcos. They are hardworking, genuine people who clearly enjoy what they do. Over the two-week project they removed heavy roots, took down a large tree, prepared the ground, installed plants, created a beautiful rock garden, added a sprinkler system and lighting, and repaired and painted the fences. Our backyard was transformed from a messy "jungle" into a neat, beautiful oasis. One thing that really stood out: after the job was technically finished, Dan and his crew came back early the next morning to reposition two 300-plus-pound rocks so everything was exactly how we wanted it. Thank you, Dan, Hector, Tito, and Marcos.

This review for DB landscaping is long overdue. They remodeled our backyard - which included soft…read morelandscaping, flagstone, concrete, a fountain, a pool equipment enclosure, and lighting. We already had a design and they made that design a reality. Daniel and his team go above and beyond for their clients. And, that isn't always easy when you're dealing with a client like us. We would change things up at the last second and his team never made us feel bad about that. They did everything they could to make us happy and satisfied. And they stand behind their work. They came back to add extra plants for us and even moved trees if we weren't completely happy with their exact placement. Also, their flagstone work was simply amazing! We would absolutely without hesitation hire DB landscaping again.

I can't say enough good things about my experience with Tim. This was by far the best landscaping…read moreexperience I ever had. Tim listens to what you want and figures out the best way to make it work. He and is crew are very professional. He delivered on budget, on time and no issues. Work quality beyond my expectations. The project involved extensive paving, tile work, planters, irrigation, drainage, pergola, grass area, fire pit, custom/built-in BBQ, water feature, hot tub power, 220V heaters for patio, low voltage lighting and trees and plants appropriate for the area. All electrical and gas done with permits. I would highly recommend Tim for your outdoor project. We have an amazing, lovely backyard to entertain thanks to his vision and execution.

We bought a new house in Rancho Peñasquitos and needed a contractor for both Hardscape and…read moreLandscape. We reached out to Tim for a quote and he recommended a landscape architect for us to work with. We settled on a plan that my wife was very pleased with. Tim gave us a quote and we are off. Him and his team worked very quickly and we were extremely satisfied with the results. His team worked hard throughout the Christmas and New Years holidays to meet their stretch deadline. Tim was very friendly and his team showed up at 8am promptly every day. He made some suggestions to the backyard paver pattern that my wife really liked. It makes it look so much more interesting. I would highly recommend Tim and his crew if you have any landscaping needs.

We had a great experience working with Frank! He was incredibly knowledgeable and helpful when…read moredesigning our yard and guiding us on which types of plants would work well with our climate, soil, etc. He even came back after the install to help me with some watering questions and to ensure everything looked good. I highly recommend working with Frank and will be calling him with any future needs!

Frank was excellent to work with! He came out to the house to take a look at things in person and…read moreoffer up tips right away. He's very transparent and honest all around, and gave us a few good options to get started. In our experience, he was very open to feedback, and had quick turnaround times between revisions, offering several revisions from the get go and delivering on time. He has a lot of knowledge of landscape and what works well in San Diego County climates, so if you're brand new to all of this, like we are, it's helpful to have an experienced veteran in the space guide you through things. He's very polite and a true gentleman!