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    Van Products

    1.0 (1 review)
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    9 years ago

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    Lincare

    Lincare

    2.3
    (6 reviews)

    I recently moved to Wilmington, NC from San Diego, CA. While in San Diego, I had three sleep…read morestudies and used Phillips C-pap and Bi-pap equipment over a ten-year period. Upon arrival in Wilmington, I was required to do a titration sleep study. Lincare provides support service for equipment and supplies. They issued a new ResMed AirCurve 10 ST Bi-pap to replace the outdated Phillips equipment. I experienced multiple problems using it. I went to the Lincare Wilmington office today to resolve these issues. I met Amber Brown, who patiently listened to my complaints. She is an outstanding listener. She did an excellent job of teaching care and use of the equipment. She also adjusted my headgear to be more efficient and comfortable. She taught how to clean the equipment. The office manager, Todd West, was very cooperative in listening to my problems, changing equipment and assigning Amber to help me. Outstanding support and service! Definitely earned a five-star rating.

    An older blonde woman raised her voice to yell at me and my young son "YOU CAN'T PARK IN FRONT OF…read moreMY BUSINESS!!!!" as I was trying to quickly walk my son to his destination to be dropped off. The entire parking lot was full except for the area that this business is in. So please beware of this rude old lady. She makes LINCARE look very bad and unprofessional and I'll be sure to spread the word on how rude and ugly this woman was acting on all platforms. Thank you for upsetting my son and raising your voice to me in front of other people and trying to embarrass me. I'd rather go to hell than to go anywhere near this silly business. If this is how your staff treats human beings, then you definitely deserve a bad rating (which you already had before I even left this review). Have the day you deserve lady.

    Van Products - mobilityequipment - Updated July 2026

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