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    US Med Express

    5.0 (1 review)
    Closed Closed
    Updated 3 months ago

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    1 year ago

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    Van Products

    Van Products

    1.0
    (1 review)

    Before I go too far, let me say, their product and installation was great. They did a stand up job…read moreinstalling a monarch Mark 1a hand control in my auto, and they repeatedly told my husband, my son and myself that these controls were transferable to any vehicle that we may purchase in the future... We would just have to change the mounting plate and perhaps a few other parts. After buying a new auto I called to get a quote on transferring the controls. I was told they were not transferable by the same salesman who had sold them to me and had told me multiple times as we were buying them that they were. He told me he never said they were, that his boss told him he could not tell anyone that they were transferable. The controls are vehicle specific. I began to question if he had indeed told me that originally but my "witnesses" said he did say they could be installed into another automobile. Once he had stuck me down he never said that, he told me I would have to buy a new set for $1600 (it was a lil more than that). I asked if there was a trade in program since I wouldn't need them anymore. He said rudely, *no, he didn't them either.* After that I told him thank you and we hung up. I then googled the product and seen they have a 5 year warranty and are transferable. I called the company that makes them (MPS) and spoke with a young lady that cross referenced the item and told me they were transferable and would only need a new braking rod and mounting plate. She also referred me to a company in Murrell's inlet SC (mobility supercenter) that could remove and install them. So, to save yourself about $700 in the future, I would suggest driving the extra miles and purchase from Mobility supercenter especially if this is for a young driver who will be changing automobiles a bit more often between high school, college and adulthood.

    US Med Express - medicalsupplies - Updated July 2026

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