I was having some vision issues. My vision doctor was backed up for two months, and I couldn't wait…read morethat long. I called and was advised right away they would see me in 2 days. From the front office staff to the assistant and Dr, everyone was friendly. They listened to my concerns about my eyes. The new contact brand the Dr recommended feels fantastic on my eyeballs better than any other brand I have tried. Even with the extra drive, I will keep them as my vision location.

Atlantic Eye Associates has excellent customer service and Dr. Flora was very personable during my…read morevisits. When I came for my eye exam Dr. Flora and his staff were thorough and upfront. After testing my vision he didn't recommend me for glasses "just to get a sale." He told me that my eyes were fine but if I'd like a clearer vision, ordering glasses are optional. I appreciate his honesty vs insisting that new glasses were a priority. I also brought my 4 year old son to have a routine eye exam and the staff members were extremely patient and kind. It's always nice knowing that you're valued as a patient/ customer and I will definitely be recommending their office to my friends and family.

This was my experience with Atlantic Eye Associates. It's been four years since my last eye exam…read moreand I noticed my glasses were no longer doing their job. Atlantic eye care was close to my home and accepted my insurance. I called for an appointment in early December and was scheduled for early February. Two months seemed like a long time but it's been four years so I took the appointment. After waiting the two months the day of the appointment I was called and told the doctor was sick and they would call and reschedule me. I got a call in a few days and was scheduled for the following week. The day of that appointment I received another call stating the doctor was still sick and that they would call to reschedule my appointment. That call never came. After ten days or so I stopped by the office to reschedule and was told the best they could do would be the first week of May. That's another two months. I consider that to be terrible customer service and decided to write this review. In an area where there are so many people one persons' business doesn't matter. Treating people this way has become the norm just about everywhere. The only thing we have as consumers and citizens are our wallets, our votes, and reviews. Do as you will but once I see this side of a business I would never hand them my hard earned money.

She removed a cyst near my right eye. No problems! Very professional and knowledgeable.read more

All I can say is AMAZING!!! I went to ER night before and the doctor stabbed a needle in my eye and…read morebasically just made it worse on top of waiting 5 hours. Reason for visit is cause I had a metal shard get in my eye cause I was doing some custom work to car, I was having issues with seeing, came to Dr. Carol Johnston office and spent not even 1min with her working on me and then she said done, I was like what you mean your done!! she removed the shard, rust, and gave anti drops and made me feel comfortable the whole time which by the way I was freaking out cause the ER put a needle in my eye so had a bad taste for it, which she didn't by the way, she has skills. Barely felt anything at all. I would absolutely refer and return back if needed. Thanks again.

Saw Dr Matt yesterday because I was experiencing weird floaters and light flashing. He did a…read morethorough Eye exam. He explained I have PVD. It happens with age and for now I didn't need immediate surgery, but if anything changes to call immediately. They were nice enough to fit me in next day from when I called. Everyone here is super nice and doesn't rush you. I will continue my care here.

Dr Benko and the entire Vision Source of Brunswick office crew was wonderful to deal with during my…read moreannual check up. Highly recommend!

I've been coming here for over five years --the knowledgable staff and doctor are top-notch…read more Stephanie is AMAZING, she's the GOAT when it comes to helping choose glasses that complement your face and style.

You never forget a medical office that provides excellent service. Warm greetings by the front desk…read morestaff who were efficient, professional and very kind throughout the appointment. Krista assisted with screening tests that are done prior to seeing the doctor and made me feel comfortable right away. Dr. Taylor was very prompt & provided excellent care, describing the steps he was taking to ensure I had an appropriate prescription. Completing the appt, I was assisted by Amy who helped me pick out frames, describe options available to me within my benefit limits and was knowledgeable about the best and most affordable options for me. Plenty of frames to choose from with several different brands available, super clean facilities, parking right in front of the office and a staff that has now made me a returning client for sure! Thank you for the top-notch customer care.

The doctors are wonderful. I can't say the same for the people who work up front and the billing…read moredepartment.

I have been going to Family Eye Care (Doctors Co nekin and…read moreButler) for several years. Dr. Butler is very nice and thorough. However, some of the members of their office staff are incompetent and rude. The latest incident was a complete mishap with advice that I was given as to how to order my contact lenses utilizing my insurance. Today, the office manager told me, "I'm so sorry you were told that." I was 'told that' by a member of YOUR staff. Way to not take responsibility for the complete misinformation YOUR staff gave me. I have filed a formal grievance with my insurance. This is a constant issue with Family Eye Care - some members of their office staff are rude and incompetent and they refuse to take responsibility for that. To keep and maintain loyal clients, you'd think a medical office would take responsibility for what a patient was told.

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I had an appointment for an eye exam with Chad Tisdale, Optometrist. I requested that my eyes not…read morebe dilated due to the fact that I could not drive home (an hour away) safely if my eyes were dilated. I only have vision in one eye and have limited peripheral vision and depth perception. Therefore, driving is already difficult enough without dilation. Upon requesting that my eyes not be dilated, I was told that Chad was a "stickler" about dilation and I would need to be rescheduled. Mind you, I was never told that there was a "dilation requirement" when I scheduled the appointment. After speaking with a supervisor, I was told the same thing. I asked to speak with Chad. From there, things went from bad to worse. Chad walked into the exam room and asked in a rude tone; "What's the problem?" He never said "Hello" nor did he introduce himself. I explained my concerns about driving home safely and he said that I could reschedule and come back when I had someone to drive me. I explained that I had an eye doctor for over 20 years who respected my request to not be dilated due to my safety when driving. Chad replied: "Maybe he is a better doctor than me." Needless to say, the office could have requested my records from my previous eye doctor in CT, but clearly the practice doesn't care about my well being, my vision or my safety. Chad said that he had a solution. He asked me to reschedule and to come back when I had someone to drive me home. While that may have seemed like a viable option to Chad, I am a single woman, new to the area and I don't have anyone to drive me. This doesn't take away the fact that once my eyes are dilated, I won't be able to see clearly for several hours. However, my physical safety was obviously not a concern for Chad. He insisted that he had a "liability" to ensure my eye health. This is untrue. He could have documented that I refused dilation and therefore he is not liable. It's really as simple as that but his ego held sway. To say that Chad was rude and arrogant would be an understatement. His downward communication style spoke of his lack of confidence and his inability to listen to a patient's concerns. His rigidity and abhorrent bed side manner leaves a lot to be desired in a provider who is allegedly a "professional." While I knew that his education and licensure were less than an opthalmologist, I never expected his professional conduct to be so haughty. I definitely would NOT recommend Chad Tisdale or Wilmington Eye for your vision needs. You might get blindsided by an optometrist who refuses to make accommodations for individuals with a visual disability. You would be better off having your dog examine your eyes.

The remodeled office was a much needed improvement. The workflow from checking in to being seen has…read moreimproved. I still think the wait for the eye doctor could be shortened but when they are with me, in my case Dr Kim Oncavage, she does not rush me. They are very courteous and answer all your questions. Again, at least Dr Kim is that way with me. I can only recommend being seen by Dr Kim.

Love Dr. Oncavage. She is so sweet and takes her time to answer all your questions. Wished I lived…read morecloser to continue care at this practice.

My husband sat on his glasses while we were on vacation. They took him right away, fixed the bent…read moreframes, and charged us--wait for it--nothing! Very impressed with professionalism and courtesy. Great overall experience.

The nicest staff and they are very efficient. Newly remodeled office. They very knowledgeable and…read morealways helpful.