I was disappointed with both the results of the work and the way the billing dispute was initially…read morehandled. I brought my new vehicle in expecting exterior detailing and scratch correction based on the discussions beforehand. The final result did not meet my expectations, particularly regarding the scratch repair and overall exterior finish. The invoice listed "One Step Paint Correction" with a hand wash service for $200, but later I was told the pricing was actually intended to be broken down differently. That was never reflected on the invoice itself, which created confusion and disagreement regarding the services performed. To be fair, after I raised concerns, the company did offer to redo the work and provide additional buffing at no extra charge. However, by that point I was no longer comfortable bringing the vehicle back because the situation had already escalated into discussions involving collections, theft of services, the sheriff's department, DMV involvement, and vehicle liens over what I believed was ultimately a disputed service issue. I did ultimately pay the invoice to close the matter out, but overall I found the communication and handling of the dispute unnecessarily aggressive for a customer who acknowledged work was performed and attempted to discuss concerns in good faith. My advice to future customers would be to make sure all services and pricing are extremely detailed and itemized in writing beforehand.

This company should write a book on how you treat your customers. I had a Dealer installed plastic…read morefilm on my car that every detailer would not remove. Mold had formed under the film and the car looked terrible. Not only did they remove it but the car looks brand new. They are fantastic and answered every question I had. If you go anywhere else for detailing you are just asking for a bad experience.

I love Sam and his guys!! Been here before and i won't go anywhere else here in Wilmington. They've…read moretaken care of my Hummer multiple times. If you need service look no further. Great place, great people and great work. Thanks again guys!!

Best price in town. Quick turnaround. No compromise in quality. Perfect color match with the…read morebumper cover with car's body. No downside / regrets. Highly recommended.

Amazing what they can do to your car and make it look brand new! They did everything as I asked…read moreand requested! Great value for the hard work that they put into making me feel proud of my car again! Everyone was wonderful!

My truck was like new -- got the inside and outside done, and the team was so professional,…read morefriendly (but not annoyingly so), and I could not believe some of the places they were able to restore. I asked for the invoices to be broken out separately, as well, and they did so without needing a reminder or anything. They made it super easy. I will 100% be going back.

I was very impressed by Matt and the service he provides. He explained everything in detail. With…read moreme being a woman I especially appreciated that because usually men marginalize you at car repair shops he's going to do the work on my car next week and I'm very excited saving me a lot of money from an insurance quote, paying out of pocket and not having any points on my car insurance

Neil and your lovely family! Thanks so much for the awesome repair on my car. After a deer…read moreincident, it looks like a showroom model now. Excellent workmanship from a true master and a great operation to work with as a customer. They are a busy operation but well worth the wait to get a quality job done at a fair price! Can and will highly recommend them for auto body repairs and painting. Cheers

Long story short. I got into an accident that was an estimated cost of $1600.00 and some change…read morefrom my insurance company. However, looking at my car I didn't feel that my bumper needed to be replaced like they were suggesting. I went to 3 other body shops around Wilmington who were telling me that they were just going to go off of what my insurance company suggested and another one quoting me over $2,000.00. All of the other body shops were telling me that it would be a 3-4 day repair. I was quoted $900 with Neil & was told he would be able to get it done within a day. And not only did he get it done within a day, but because it was just my fender being replaced (he also found the piece I needed, I just needed to buy it and pick it up because they didn't mail their parts) it costed me under 300.00 to fix. I dropped my car off at 10:00 AM & it was ready by 1:00 PM. I'll definitely come back to him if I get into another collision. Also, when he initially quoted me the $900, he fixed a noise my door was making from the fender being pushed in and the metal popping-- no charge for that.

My wife has used Dangerous Curves for 3 vehicles in the past to have ceramic coating applied. I…read morerecently just purchased a new F250 platinum and had them do the 5 year ceramic coating. I will be bringing it back for the annual refresh as well. Do not take your vehicle anywhere else. Trust this team with your vehicle and you will not regret it!

I have used detail shops and services for over 20 years. Dangerous Curves has been the absolute…read more best shop we have ever used. The service is always perfect. The vehicles are spotless inside and outside.Impossible to find a speck of dirt anywhere. The engine bay was also spotless. The technicians also provide superior ceramic coating service and have coated all of our cars to perfection.

I have been a client of Buff Masters for 16 years. That alone should tell you something about the…read moreway I feel about BM. I have never been disappointed with the service or the staff. Everyone goes out of their way to make your experience pleasant.

FIRST OFF, I've been coming to Buff Masters of Wilmington for over 6 years now. I hate writing…read moresuch a negative review but they deserve this. I come on Wax Wednesday's and got the top tier clay bar wax special, which was $139.95 after service charge, truck charge and douche of my mag wheels. I got there at 11:28 from the time of the receipt. At 1:10, an hour and a half later, they discovered that my truck had been parked on the side of the business and NOTHING HAD BEEN STARTED. 30 minutes later my truck was supposedly done. When I went to get my supposedly ready truck I came out to find a single old non-English speaking man still spraying detail spray on the grill. I'm absolutely certain no clay bar had been used, though I didn't watch it. The sloppy work, missed areas was evident. I had to go to my first GMC service appointment or I would have stayed to make them "make it right" but sadly I couldn't because I was already late. When I got home I went around the truck and even looked on the roof as I was sure I'd see they hadn't done it as the little old man, even on a step stool wouldn't have been able to reach the roof. What I found proved it. He just reached up as far as he could reach and didn't do the roof at all. Sadly Buff Masters has lost all respect in my books. They are both a victim of their success and personnel shortages. The people they do have are scrambling back and forth and no one is actually controlling the yard as a foreman. Quality of their work represents a complete rip off to the consumer. They are not only cutting corners but in my case, deceptively charging me for premium wax bar treatment and 6 mo sealing wax with just substituting a quick detail spray in its place. I can assure you, this was my last visit to Buff Masters of Wilmington NC. I also intend to ask the NC State Attorney General's Consumer Fraud division to come do an investigation of Buff Masters to see if they too can catch them in this obvious consumer bait & switch misrepresentation of services being provided. In my opinion, Buff Masters needs to shut down its operations, retool, regroup, and put in place a clear process to ensure the consumer is not being ripped off by shoddy, corner cutting work like I received. Then reopen and do a better job of managing their processes. They've enjoyed huge success but have lost sight on what garnered them that business in the first place. They're upping their prices, as all businesses have had to do, but from the services I received, this is just going to get them more profits at the expense of the consumer who, based on my visit, are being short changed and ripped off.

CFC is such a friendly company! They are always doing things for the community and they go above…read moreand beyond for their customers! Whether you have an off-road vehicle or truck or a sedan, they can help you with whatever you need done!

Big shout out to Drew and the team at CFC. Very knowledgeable, friendly and easy work with. Five…read morestars across the board.