We found Honeywood Realty through Yelp and the experience has definitely lived up to our…read moreexpectations so far. Diane has been extremely resourceful and budget conscious as our agent and a property manager. Very professional & quick to respond via messages & emails. Quick turn around time for finding, screening tenants & getting them in. We've been working with them since the last 3 months and this is ongoing relationship for us but so far we're extremely happy to have come across Diane & Honeywood Realty.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

The staff is efficient and professional. Thr office is clean and offers a nice atmosphere.read more

What a truly horrible company. Before posting this review, I…read morefully expect one of two things to happen: either the company will suddenly be flooded with five-star reviews from staff or questionable accounts, or they'll respond by denying everything and attempting to shift the blame onto me. With that said, here is my experience. 360 Realty and Property Management manages my neighbor's property while the owners are on a work assignment on the other side of the world. Approximately three months ago, the tenants moved out, and since then, very little appears to have been done to maintain the property. The yard is severely overgrown, leaves and debris are scattered throughout the property, and the pool has turned green. I contacted the company representative multiple times and repeatedly received explanations about needing the owner's permission before anything could be done. I eventually spoke directly with the property owners, who were surprised and confused to learn that these issues had not been addressed. Over the past several weeks, I have made multiple calls to the company and received just as many excuses. During my most recent conversation, I became frustrated and lost my temper. The representative promptly hung up. I can understand ending a conversation that has become heated, but my frustration came after weeks of trying to get what seemed like basic property-management issues addressed. The short version: Based on my experience, I would strongly recommend doing your research before trusting this company with your property. Update: 360 sent out a single individual with a push mower, a blower, and a weed eater to clean up the front yard--and only the front yard. The individual mowed the grass without bagging the clippings, trimmed along the curb, then blew all of the debris into the street and left. That's it. No attention to the rest of the property, no cleanup of the debris, and no apparent effort to do anything beyond the absolute bare minimum. Unfortunately, this pretty much sums up my experience with 360 Realty and Property Management: do the least amount possible, check the box, and move on. Update: Since my original review was posted, the yard has been mowed, edged, and the debris blown into the street. The pool has also been serviced and is no longer green, and they have apparently lined up a tenant. Now, could this sudden improvement have something to do with my review? Possibly. However, it seems just as likely that the owners were already looking to terminate their contract with 360 Property Management. According to what I was told, 360 refused to allow that termination and even withheld the keys when they were requested.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

One of the biggest frustrations in real estate is trying to get answers when you need them, so I…read morereally appreciate people who are easy to communicate with. Nery at Shannon Property Management has been wonderful. She's always pleasant, helpful, and willing to answer questions. She understands how important communication is when you're working with clients and trying to get properties leased. Erik is equally dedicated on the management side. I've seen firsthand how seriously he takes his responsibilities and how much he cares about doing a good job for the property owners he works with. It's nice dealing with people who genuinely care about what they do. Nery and Erik are both a credit to the team!

Totally unresponsive. I rented a property from 23-24 and sadly now my mother is just entering…read moreanother one and the same shit is happening. No response to pressing issues, days to answer emails and phone calls, bullshit requests to come take air vent photos then getting bitchy attitude when I can't take time off for them to do so. Tried to charge me for stuff they lied about and could not substantiate. If you own property you will not have your profits maximized because they suck at taking care of the people who rent them. Never would I recommend this company as a renter or owner. Useless. Utterly useless.

As a former resident of one of their properties, I can say that I have never felt as if I were part…read moreof a community as I did living there. With regular resident events and a staff that made us all feel welcome, I'll always cherish my experience there. And in fact, I am still friends with my old neighbors and the staff, and see them regularly. I highly recommend living in one of their communities.

Kudos to property manager Brittany for taking steps to completely resolve my washer problem. Thank…read moreyou to Breanna for the call yesterday. I still have concerns about the direction of this property in general, however, I'm pleased that this issue in particular was handled successfully. Thanks again!

During my visit, Tarantino Properties practiced safe COVID-19 protocols. Everyone was wearing a…read moremask and the staff were very polite and professional. Very impressed with their staff and their facility.

My daughter is a book illustrator and artist. She signed a lease had utilities turned on and moved…read moresome of items into the apartment. She was assured that she had the apartment by the manager. After moving some of her items in, she was told she did not make enough money, which was completely untrue. Now she has to return furniture and cancel utilities after being assured she could move in today! A contract is binding the moment it is signed and should have been honored after verbal assurance the apartment was hers. The contract the apt was shown proved she earned enough. Why did the Manager's supervisor override her decision?

Adrian, the Houston manager for Green Residential, has performed wonderfully the last few months…read moreand has taken care of long issues with the house. Thank you

My experience renting 1718 Calmar Drive, Spring, Texas 77386, for $2,045 was extremely…read moredisappointing. During my initial walkthrough with the realtor, I specifically pointed out a strong odor coming from the bedrooms with the original carpet 24 years old. I was clear that I would accept the house only with carpets professionally steam cleaned and treated for pet odors, along with a general cleaning of the house. After moving in, I discovered that none of that had been done. About four weeks later, I HAD TO have the bedroom carpets professionally steam cleaned and deodorized. The carpets had to be cleaned twice, and the extracted water was BLACK. It became clear that the odor and contamination had penetrated the carpet padding underneath the carpet. I repeatedly contacted Green Residential and received no response. Because I did not have the owner's contact information, I located it and sent him a letter explaining the situation. I told him that I could not continue living with the odor. I was seriously considering hiring an attorney to get out of the lease. The owner eventually agreed to address the two worst bedrooms. However, he told me he did not have the money to take care of the other two rooms and essentially asked me to live with the problem. I accepted this as a compromise. This required 2 day of installation of floors carpets disrupting my office operation. The tenancy was also filled with construction and maintenance work. New insulation was installed over several days, and foam and blown insulation ended up throughout portions of the house, requiring additional cleanup. Then, when I moved out, my security deposit was withheld for repairs. The problem is that many of the conditions being charged against my deposit were pre-existing conditions that were already present when I moved in and were not caused by me. There were only two people living in this house. After everything I experienced, I believe I was unfairly held responsible for conditions that existed before my tenancy. I have now hired an attorney regarding the withholding of my security deposit, and I intend to pursue the matter until it is resolved. Prospective tenants: Check Green Residential's rating on the Better Business Bureau is D This was one of the worst rental experiences I have ever had.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.