Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Have been a customer for about four years. They have…read morefulfilled every request quickly and effectively. Al in Houston

This was the management company from the house we just rented. When we left our house was in really…read moregood shape, we took photos of the house before we left. They over charged on everything they charged us on. Charged us on things we did before we left. Would not recommend renting from them, and if you do when you leave you better do the walk thru with them and document everything.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

Affinity answered the phone right away and took my payment with no hassle. Friendly and…read moreprofessional

Rose has been the best accountant for our HOA. Managed our accounts and develop the best budget for…read morethe year. In addition to her accounting background, she is an exceptional property manager.

Mickie wasn't able to service my house but was very helpful finding another company that would...I…read morelike her

Julie is really a great agent. She does a good job of learning what your preferences are and…read moreadjusting her search parameters. You can really see her results as time progresses. After less than a dozen homes, we found a place that I loved. She is also very knowledgeable of neighborhoods in the Houston area, and she is not afraid to tell you if the house or neighborhood should be avoided. Both Julie and Dawn are very accessible, and they usually respond to emails within a few hours, even it is very late at night.

I cannot say enough great things about Raisa and the service she has provided at our HOA office! We…read moreinitially purchased property in The Commons and later built our home here. We began the process with a different office representative and eventually transitioned to working with Raisa, and she has been wonderful from the very beginning. She has always been extremely helpful, responsive, transparent, and straightforward about what is needed and what steps we need to take. She does a great job of keeping us updated and answering questions, which makes navigating HOA processes so much easier. Beyond being professional and knowledgeable, Raisa is genuinely pleasant to work with. She always greets you with a warm smile when you walk into the office and makes every interaction feel welcoming. We truly appreciate everything she has done to help us throughout the process. Raisa is a wonderful representative for our community, and her customer service does not go unnoticed. Thank you, Raisa!

If I could give them a zero I would. They are allowing 2 board members to make major changes…read morewithout a third member. As well as charging people $800 for financial records. They have no intention on helping the people of the neighborhood only staying employed by two rouge HOA board members. Alicia is the worst property manager we've had to deal with as a neighborhood, avoid these snakes at all cost or it will cost you.

Save your money and stay away! The property may look nice after the renovations, but don't let the…read morefresh paint fool you! If you're considering renting here, seriously look elsewhere. I would not recommend this property to anyone. Our experience with this property has been a complete nightmare from beginning to end. We originally signed a 12-month lease with Della, and was never told that construction was going to begin soon. About three months into our lease, construction started. During the work, we had water leaking through the windows, which resulted in the entire interior wall being torn open. That wall remained exposed for over seven months including through the winter and the 2025 freeze, leaving our home exposed to the elements with my infant living there. The wall wasn't closed until around the time our lease ended. So the majority of our lease was spent living through construction that was never disclosed. The property also claims to be non-smoking, yet our neighbors were constantly smoking weed on their balconies. The pool supposedly closes at 10 PM, but people regularly stayed out there throwing parties and playing extremely loud music until 4 AM. There was animal feces, urine and roaches in the hallways, and the dog park was constantly covered in poop. Even the parking situation was ridiculous. My car broke down, so I had to use rental cars and update my license plate in the parking app. The app only allows a limited number of changes, and once I reached that limit, management told me there was nothing they could do. Visitor parking is limited to seven days, so I had to rent a garage for an extra $150/month just to park on the property. Apparently residents can be completely locked out of resident parking because of a third party app, and management's solution is "sorry, nothing we can do." By the end of our lease, we were ready to leave. However, management convinced us to stay by offering us a discount and telling us that the finished renovated townhomes were in much better condition. We decided to sign, believing we would finally have a better living situation and turned out to be an even bigger mistake! We killed 30+ roaches inside the home within the first month. Constantly in the garage, stairwells, bathrooms, kitchen, pantry and cabinets. We've also dealt with spiders, wasps, mosquitos and wildlife digging holes along the fence line. Roaches have even gotten into our vehicles. The response from management has essentially been "we will send pest control." Pest control sprays, the problem continues, and nothing is done to address the conditions contributing to the infestation. Even pest control told us spraying won't fix it and that the office would need to send a different company, yet they continued sending the same people to spray. The overgrown tree line is the problem! They refuse to maintain the tree line or address the overgrown vegetation and dead debris surrounding these units. Meanwhile, the townhomes at the front of the community receive noticeably better maintenance while we are paying the same for worse conditions. The issues don't stop there. Our AC repeatedly went out, and getting repairs often having to fight to get maintenance. The last straw being told they couldn't fix the AC because it was too hot outside, so we were expected to deal with no a/c in the middle of summer. We had to stay in hotels some nights because it was too hot to have my toddler in the home. Our electric bill climbed to nearly $400 a month because the AC was constantly running without cooling. The bathroom started growing black mold due to the heat. We expressed this to management and they actually sent someone to come assess the situation. They looked and said they would come back to clean. Over a month later, nobody came to remove the mold. As per the lease, it states that management must remove any mold and that was completely ignored. There always seems to be a new leasing agent, and the turnover in the office is insane. Nobody ever knows what is going on, and there is very little accountability. After 3 months of dealing with these problems, we had to break our lease early. We refused to pay over $3,000 a month and have to live with mold and insects in our home. Management still expects us to pay despite the fact that we spent months dealing with unresolved issues that per the lease they HAD to fix. I personally escalated the situation through the Houston Apartment Association and 311/City Code Enforcement because management refused to meaningfully escalate or resolve the issues themselves. Almost four months later, we have still heard nothing from the management company regarding our complaints, other than continued demands for payment. It's overpriced, poorly maintained and, in my experience, management does the bare minimum until you make enough noise that they have no choice but to respond. These people don't care about the residents they just want to get their numbers up.

I've lived in these apartments for almost 5 months. moving in was more then a hassle. you can never…read morereach the front office ane they will not keep you updated with your application process. The apartments itself isn't worth the money you pay. everyone pays for valet trash but they pick and choose when they want to and don't want to collect the trash. my trash has been left outside multiple times because of pure lazyness, mind you if they collect trash or not they still wanna charge the valet trash fee. maitenance is absolutely trash. ive had request that don't get answered for days. my real problem came this morning when my air conditioning stopped working at 1am. I have a 8month old baby and a 6 yr old that are sitting in an apartment over 85 degrees because maintenance obviously doesn't have an emergency line. mind you it's been 7 hours of my kids sitting in pure heat and the apartment giving me the dam run around "someone will be out shortly" these apartments offer horrible service for the money we pay it's ridiculous.

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

If you are looking for a fantastic realtor, look no further, I have the realtor for you Evan…read moreCompean. He was able to sell a home in record time and at a great price. His marketing stratery was top-notch and all his communications were impressive! He answered every call, text, or email very promptly. He made a potentially stressful process smooth and stress-free. We are so grateful for all his hard work. We were so impressed with him, that now we are using him for our rental property. You can not go wrong with Evan Compean Realtor!