It is not about when the project goes to plan but about when it doesn't. Going in, we knew there…read morewere a few unknowns with our new home's existing flooring situation. And we found them when Paul's crew came out to take up our floors. Most of the floors were glued down super-tight to our concrete slab. What was expected to be a 1-2 day pull-up ended up needing 5 days and machines to help get the floor up. Even after the planks were all up, there was a whole patchwork of glue residue that needed to be cleaned up off the concrete as well. I am grateful to Paul and his hard-working crew who had the patience and dedication to stick with the job. Paul was also great at communicating and answering questions before and during this time. While he would not always respond to text messages, any time I called him, he would be available shortly. Even after hours. Now the new floors look beautiful, and I have confidence that if issues do arise, Paul will be there to help us through it.

I purchased my flooring at Slaughterbeck after several trips to the larger stores. I showed them…read moremy cabinet sample and Deborah immediately found the perfect color and material for our new floors. They were able to source the flooring within a week and even threw in 300 yards of visqueen free so I didn't have to buy two rolls of it. They made the process easy and I love my new flooring.The showroom looks small but they have a huge selection. My contractor installed the flooring.

This is long overdue. We had our flooring and stairs project completed with Abbey Carpet in early…read moreAugust. Prior to that, there was a lot of back and forth on what we we wanted to install. David Rodriguez was patient with our choices and knowledgeable about their products. Moreover, and I hope I'm not setting the bar too high for your future clients, David, but he seemed always available and quickly responded to our texts during the entire project. This was also true when the job was done. I judge a business or service not on how easy the project was completed but, when challenges emerge or the outcome is less than perfect. Maybe we're just picky... David was quick to respond and address our concerns. This is true of the installation crew that David used. Julio Alvarado and his sons, Franklin and Kevin, worked together like a well-oiled machine and finished before expected. Franklin returned to our home in a timely manner to correct the imperfections that we pointed out. Would definitely do business with them again and recommend them to others.

I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

Conklin Bros did an awesome job installing Karastan carpeting throughout our 2 story house. Pedro,…read moreMario, Jose, Fernando, Daniel, and Sammy all worked diligently and professionally like a well-oiled machine. This truly choreographed team quickly and efficiently removed our previous carpeting and padding, then expertly and carefully moved our furniture from one room to another in preparation for what proved to be their careful and excellent installation of our new carpet. Their many years of experience was very apparent by how expertly and well rehearsed a portion of the team worked upstairs while others were busy downstairs but quickly came together when needed to move massive furniture such as our upright piano, grandfather clock, and dining room hutch. In summary, we highly recommend Conklin Bros for their total commitment to customer satisfaction by providing quality carpeting at a competitive price along with expert installation by a team whose actions epitomize their many years of experience in conjunction with well deserved pride in their mastered craft.

I seldom write a negative review, but in this case it's very justified. I have used Conklin Bros…read moreFloor Covering in San Jose for several years. And I always work with the salesperson named Tom. Prior to Tom joining Conklin Bros several years ago, I used Tom when he worked for a prior floor covering company. During the last 20+ years I can recall 16 different floor covering jobs Tom has sold to me and they all went smoothly. Recently, I had a very large luxury vinyl flooring (artificial hardwood) job done and it was horrible. The first installer used a liquid to pour onto wood underlayment to level out a depression. As it dried over the next few days, it leaked into the floor below and down a freshly painted wall. There was no offer by Conklin to reimburse me for the painter to repaint the wall. Also, a leveling compound that is the consistency of toothpaste is used for such a situation, and I have seen prior installers from Conklin Bros use this. When I asked this installer why he didn't use this product he said he never heard of it. Due to health reasons, this installer was unable to complete the job, and a second installer was assigned to complete the work. The second installer left large gaps, a lot more than what is needed for floor expansion, in 3 places and did a horrible job joining a threshold to where it meets the baseboard. A total shlock job. I took photos and sent them to Tom and the installer returned to make the corrections. The installer never made these corrections. Tom called to see when my final payment would be received and I asked if the two of us could meet because the installer is unable to understand what he needs to do despite my sending photos of what needed to be done. Tom, in a very huffy voice, said that he was not going to return and wanted to know when the final payment would arrive. I told Tom that I was not going to pay the $7,000+ balance until the 3 small problems were corrected. Tom said, "Okay then - I'll file a Mechanics Lien on the property" and hung up. First, he cannot file such a lien without first suing me in court and obtaining a court judgment should his case be successful. I decided to pay the $7,000+, less $500 so I could hire another company to perform the corrections. I felt this was fair. For a salesperson who has sold me 16 prior floor covering jobs over 20 years this is how Tom acted. Think how he would treat you if you were using him for the first time and did not have 16 prior jobs under your belt. Stay away from this place and especially Tom. Conklin, currently has horrible installers. - Craig

We are so satisfied with Clarks Hardwood Floors.. Had water damage in the kitchen and they came in…read moredried it out, removed and added new wood, came back to varnish three times added new trim and even returned to put the refrigerator back. I was worried the floor would not match up with the other wood however it looked fantastic ... Also I am new to no dust sanding.. what a wonderful concept. I used Clarks over 30 years ago and they were great then and now. Price was right too and Nancy in the office and the crew were exemplary Bravo, the best service from any provider of anything in a long time.

Clarks Hardwood Floors ... Are These Guys for You?…read more If you like a company that gives you a start date, then cancels it only to decide at the last minute that they can work on the original date, then these guys are for you. If you like a company that damages your brand new refrigerator when they move it, only to deny doing the damage, even after you have shown them before and after pictures, then these guys are for you. (See before & after pics of the fridge) If you like a company that gives you no communication as to when you can walk or not walk on the newly lacquered floors, then these guys are for you. If you like a company that starts to lacquer your floors without filling all the holes before doing so, then these guys are for you. If you like a company that leaves your hose bib turned on for you to come home and find thousands of gallons of water running down the drain, then these guys are for you. If you like a company, that promises, dust free sanding, only to find dust all over your house, then these guys are for you. If you like a company that leaves scratches in your freshly painted door jams with their sanding equipment, then these guys are for you. If you like a company whose workers sample the fruits in your yard and throw the peels on the ground for you to clean up, then these guys are for you. If you like a company who wants to charge you more than they estimated, when there were no hidden damages that needed to be repaired, and never asked you to authorize any extra charges, than these guys are for you. I wish I could give them zero stars!

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

I cannot recommend Moises and his crew enough for the fantastic job they did at my home. I have a…read morehouse from the 1920's with wood flooring throughout that hadn't received any attention in decades. Moises came out, immediately identified what types of wood were used and what work would need to be done, and gave a very fair quote promptly. He was even able to identify an obscure type of wood used on one of my moldings that needed replacement - he really knows his stuff. His team was incredibly diligent and did a magnificent job bringing the floor back to its former glory days. They were done ahead of schedule, left the job site immaculately clean, and I couldn't be happier with the work. Moises was always professional and went above and beyond to make sure everything was done to perfection. If you need any type of flooring work done, look no further!

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

Simply the best. Outstanding Flooring Store and Installation!…read more I cannot say enough positive things about my recent flooring shopping and installation experience. From start to finish, the entire process was exceptional. Craig, Gary and Sandy were incredibly professional, responsive, and knowledgeable. This family operated business has a showroom with a great selection and variety of floors to choose from. We did our due diligence and shopped around for materials and received installation bids from many other vendors. Ultimately Bass Family Flooring was the winner. The quality of the flooring itself is top-notch, but it's the expert installation that truly sets this company apart. Craig and Gary were meticulous in their work, paying close attention to every detail. Their communication was excellent, keeping me informed throughout the project. It was evident they took great pride in their craft and were committed to delivering exceptional results. I was thoroughly impressed by their hard work, expertise and dedication. They went above and beyond to ensure my complete satisfaction and had solutions for all the little nuances of our home. I would highly recommend this company to anyone looking for a flooring upgrade or new floors. Thank you!

Great products and service. Excellent value. Recommended…read morefor all kinds of jobs. We used them to redo floors in multiple rooms and they got each done in a day.

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.

We had a great experience with Suren and his team. They replaced nearly 2,000 square feet of carpet…read moreand part of our hardwood flooring with LVP, and completed the entire project in just five days! The whole team was hardworking, efficient, and very careful with the details. They moved our furniture back and forth as needed and even put protective pads under the legs of each piece to prevent any scratches on the new LVP floor. After the installation, they carefully put all the larger furniture back in its original place. Removing the old flooring was a lot of hard work, but the team worked together extremely well and never cut corners. Their efficiency and quality of work really impressed us. Suren himself was also wonderful to work with. He was very easygoing, accommodating, and flexible. After we installed the new baseboards along with the new flooring, we decided to keep the existing tile floor in the bathrooms. To make everything look more consistent, I asked Suren if he could also replace the bathroom baseboards. He happily agreed and had his workers take care of it at the same time. I really appreciated his willingness to accommodate our request and make things easier for us. Another thing we really appreciated was that their pricing was very fair and reasonable, especially considering the amount of work involved and the quality of their workmanship. What meant the most to our family was that they were able to complete the entire project in such a short amount of time. We were living in the house throughout the renovation, and our son has special needs and has a particularly hard time with changes in his surroundings and routine. Having the work completed in just five days made a huge difference for our family and made the whole process much easier for him. We are truly grateful for their hard work, efficiency, care, and consideration. We are extremely happy with the final result and would highly recommend Suren and his team. They absolutely deserve five stars!