I dropped off my Chevy equinox the last week of December 2024 to be repaired for collision and…read morepaint. The owner Kouder Abbass charged me a total of $3800. He stated that he would fix the car and have it painted. After calling him at least 12 times the car was returned to me in the beginning of June covered in bird poop and filthy inside with a spray paint job from a can. After the equinox was examined by the Genesis Chevy dealership, they gave me a diagnostic with all of the issues wrong which is posted in review . At this point, my posts about the terrible service are affecting Kouder's business ,so he called me today and threatened to come by my house and hurt me if I don't stop. Please don't deal with this dishonest man, as now I have to file a police report and sue him.

they were quick and they knew what they were doing. i all i needed them to do was check the air in…read moremy tire and i wound up getting air in all 4 tires, plus i wasn't charged for it. mission accomplished.

Poor service surprise pricing rude counter staff…read moreParked my completed truck behind a liquor store for pick up

5 stars is well deserved. This company was referred to us by a fellow firefighter. My father…read moreborrowed my husbands car one day while they were in town visiting. He noticed the car was a rough ride, and needed some work. While my husband was at work my father met with a longtime friend who referred my father to Pride Auto Repair. He stopped in with no appointment, and asked if thy could help, and how long would it take. Their Sterling Heights location was busy, but they old my dad about their new shop in Clinton township having openings. My dad headed over and was quickly helped with not only service but fast and knowledgeable service. While my dad was waiting my dad was going to call an uber as he was just visiting and didn't have another ride. Jason the manager contacted another employee to drive my father home until service was complete! What top tier service, talk about going above and beyond. Jason talked to us honestly about their work, what we should look for in the future in regards to our specific vehicle, and per Jason "I treat others the way I'd want my own children treated if they went in for help with their vehicles" I'd truly say it's the family service. He was great! I totally recommend this business for fairness on price, excellence on customer service and great knowledgeable work. For insight: we received new break pads and rotors.

I have been coming here a few times since u moved east and I honestly won't go anywhere else. This…read moreplace is super efficient and they don't push you to get more things done. If you want a good quality place with excellent customer service this is the place to come. We need more places like this!

If you pull up and they don't think that you know anything about your engine, the size and anything…read moreabout a quality oil change they will rape you they go by your knowledge they look at you and think you don't know anything and then they charge you an astronomical amount for a lousy oil change get real

Came here to have my headlights changed and the guys working were soooo nice and helpful and just…read morereally went above and beyond with their service! I will definitely be coming back here for all my oil changes and small services :) great prices too!!!!

Been satisfied customer at Big Ray's Quick Lube ever since Fall 2023 -- They regularly provide…read moretremendous in & out maintenance on my 2021 Chevy Malibu, and as I write this review, they're working on my brakes for an affordable price on a Saturday morning!!!

Great prices love the customer service been coming here for years , they truly take care of there…read morecustomers, hands down

Great service!! The gentlemen are so nice & treat you with dignity not like pennzoil in east pointe…read morethe manager there is so cold it almost makes you feel uncomfortable. I finally found a place that the atmosphere is amazing free fresh coffee free water free vacuuming. That's what I call 100% & they all have genuine smiles something that's very important in a business it's almost like you don't wanna leave.

These guys have been so nice since my first visit. I believe it's the manager (sorry I should know…read morehis name) remembers me. He always shows me how the oil looks after the change, has shown me the air filter which many places just tell you it needs changed. They always recommend manufacturers services. They are quick. Only place I trust taking my truck to for services. Highly recommend. Thank you guys for being kind and making me feel confident that my truck is in good hands.

George was very polite and informative. This is a clean shop and new. The inside offers snacks and…read morebeverages while you wait. New customers get a free diagnostic test. I called them @9am they received my car at noon. My car was ready for pick up by 5 the same day! It was faster than most places I've been. Pretty affordable too. When he showed me there was other issues with my car besides the original issue he was forcefully trying to get a money grab like most shops. He also listed the issue in order based on safety concerns. I appreciate that a lot because at least I know which issue is top on my priority list Don't let this shop be overlooked their worth checking out!

Took my Audi Rs5 in was having a problem with my Evap system. George was very helpful found the…read moreissue and replaced the faulty part. If you want good service and great mechanics to work on your cars I highly recommend Class Auto Repair.

I would give this location a 4 star. They are usually good on the oil changes. Issue 1- I had a…read moretech tell me I needed a new battery because it's not charging. I explained I'm not buying a new battery and I never have problems starting the vehicle so she had another tech test it with no issues. Issue 2- they sold me on the tire rotation and balance, they couldn't get the lug nuts off the tires because they don't have a breaker bar. Their location needs to focus on what they are good at, not up-selling customers on services that can't do.

this place is the worst shop in the area. despite the nice look of the shop the mechanics are…read morefailures. I sat for 3 hours after the broke a line trying to do a 10 minute oil change and have my air filter replaced. I would recommend anyone who thinks it's a good idea to come here to go literally anywhere else

My mechanic closed up shop after 30 years, so I was really glad another mechanic suggested Planet…read moreOil on Van Dyke. I was really impressed by the professionalism of the crew, and I have already been here twice, I intend to be a regular, great job

Had been going there a while was very pleased with their service but went two weeks ago to get the…read moreoil change and someone put oil in my power steering fluid which made me have to take my car to the mechanic, will not be returning !!!

I've been going here on and off for years and ed has always helped me he's the best and the staff…read moreare very professional love it.

Very slow. And found out they stripped my oil drain plug. I personally would not recommend.read more