Happy to report the following. A friend Drea next door business recommended this place. I called…read morespoke to Ashley very friendly very informative and superb customer service. I even asked her husband Steve Warren an automotive question, he did not hesitate to answer and offered to look into my possible issues. I had both vehicles service and I'm even bringing one again to change tires...its time. But wait thats not all....they do tire alignments here too booya. I don't think I've ever done a tire alignment on my Tacoma 2015. Soldiers, may be you were a MEPS waiver understand you have to plan ahead. You may have to wait a little. In closing, this has become my goto mechanic/tire shop and I highly recommend it. Thank You. For your haircut needs come see us @ My Barber 5953 Yadkind Rd. Guess what? Cheaper than posr

Very honest people and great customer service. I will do…read morebusiness here in the future.

I stopped by without an appointment to see if I could get my tire plugged and repaired. Bobbie…read moreMatthews and his team were able to work me in and make the repair. I highly recommend this Ed's Tire location and I will be returning here again for all my future car repair needs and maintenance. Brian Armstrong.

I scheduled an 8:00 AM appointment at Ed Tires, but by 9:10 AM my vehicle hadn't even been moved…read more What's the point of offering online appointment time slots if that time isn't actually reserved? It feels like walk-ins are being added into an already poorly managed operation, which directly impacts customers who actually schedule appointments. If you're going to offer specific time blocks, that should mean something -- or at the very least, communicate when you're running behind. At this point, if you decide to come to this establishment, don't even worry about making an appointment. You'll probably get in and get serviced just as fast -- if not faster -- than someone who actually booked a time slot. Very disappointing experience. I scheduled an 8:00 AM appointment at Ed Tires, but by 9:10 AM my vehicle hadn't even been moved. What's the point of offering online appointment time slots if that time isn't actually reserved? It feels like walk-ins are being added into an already poorly managed operation, which directly impacts customers who actually schedule appointments. If you're going to offer specific time blocks, that should mean something -- or at the very least, communicate when you're running behind. At this point, if you decide to come to this establishment, don't even worry about making an appointment. You'll probably get in and get serviced just as fast -- if not faster -- than someone who actually booked a time slot. Very disappointing experience. I also received an automated reply on google reviews saying they were "thrilled I had a great experience." That alone shows the level of attention given to customer feedback. Did anyone actually read the review? Because nothing about my experience was great. Sending a generic automated response instead of addressing the actual issue only reinforces the lack of care and professionalism. If a business can't take the time to properly read and respond to customer concerns, it makes it hard to believe they value the customers who support them.

Recently I found myself shopping for NEW TIRES, and always…read morelooked to membership clubs for best deals. We recently had a PEP BOYS AUTO SERVICE AND TIRE open near our home. I contacted them by phone, when my online inquiry turned into a disaster. JOE MOSSO not only assisted me, but walked me thru process, had me an appointment. Our vehicle was returned as promised, and we were completely satisfied. Our first visit, and we were treated fabulous by all of the staff, and will definitely return in the future.

My husband been going to this store for years, he talks good about the employees. Aug 28 he went…read moreto get a flat tire fixed and got that done plus mechanic screw up husband beautiful van. It's still not repair and we had to pay for car rental since they didn't. Be careful when you go there guessing they are in a hurry for repairs etc. I called almost everyday but get no real answers to my questions .

Tire needed plug. They stayed late to do the work. Very kind and polite. Walked with me to my…read morevehicle and pumped flat tire up so I could get it over to the shop. Will definitely use them again.

The workers were very nice but the only service I had done there was state inspection. I came from…read moreup north & we didn't have to pay anything for inspection as it was covered by the cost of our car registration . Here in NC I had to pay a bigger charge for my registration as well as an additional $30 for inspection. (And now for your giggle of the day... I moved to NC (from sales tax free DE & NJ with no sales tax on food & clothing) to NC where the only thing they have not yet found a way to tax is the air I breathe. Lucky for me the weather is better & I found a great church!

This has been the absolute best experience I have ever had with an Automotive shop. We came in here…read moreas a last resort when all of the RV service shops in the area seemed to turn us away (I think because they are packed due to memorial day weekend). We were able to work with James and he was extremely helpful in every way. He was able to get our Tow baseplate installed on our jeep in no time. I would highly recommend this shop for anything. Their customer service is outstanding and they did a speedy job for us. Not only did James do an excellent job with installing the baseplate and squaring us away with the electrical, but he came out to our motorhome and helped us connect up the tow bar. He then went back inside and looked up the proper towing procedures for our particular vehicle, came back out to tell us, and then helped us get everything setup right. Lastly, he followed us for about a mile to make sure that everything was working properly. He did all of this without being asked to do so. Curtis was our service manager, and I believe he had an appointment elsewhere when we arrived, but he took care of us and ensured that we were properly taken care of with the other gentlemen at the desk, prior to him departing for his appointment (I believe we may have cause him to be late, sorry, Curtis). I am amazed at the kind of culture of service that is bred into this shop. Every single person we interacted with was the embodiment of customer service. I must say our experience was beyond just customer service, it was more like "service for their fellow man". I very rarely write reviews for places, but I absolutely felt compelled to write this. Do not hesitate to take care of your automative needs at this place.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.

I was in and out in 10 minutes and they took another locations coupon…read more I was pleased with the service.

Beware of a business post…read more I went to Jiffy Lube on Raeford Rd this morning to get my state inspection done so I can renew my registration. I sat and waited for them to do my inspection for a bit when the guy who was doing my inspection came in and told me that my car needed windshield wipers in order to pass inspection. I asked him why because they were working perfectly fine this morning and this past week when it was raining everyday. He just simply insisted my car needed wipers in order to pass and that the wipers were $39.99 A PIECE plus the $30 inspection. I said okay, well what's the cheapest ones you have and he said those are the only ones that fit your car, and then stated the price again. I initially said yes because I thought I needed it and wasn't sure what else to do. After he left I got on the phone with my dad, since my husband is out of town and in school right now, and explained the situation to him. He reminded me that he just replaced my windshield wipers himself not long ago and asked what they were saying was wrong with them. I told him they never really said they just insisted I needed them in order to pass. He told me to go stop them and have them show me what's wrong or explain it to me. So I did, I went and stopped the guy and asked what was wrong. He brought me over to the computer and pointed to the screen where it showed F by windshields wipers and said "look, I will fail the inspection without wipers". Again without really giving me a real answer and I was like "okay so what happens when I leave here and take this somewhere else and they pass my vehicle" he got a real attitude then and pulled me over to my car and held up my windshield wipers and proceeded to lift them up and drop them onto my windshield repeatedly pointing to a piece of rubber that was now hanging off. Both my windshield wipers then had rubber hanging off, torn up. I told him my car was not like that this morning or when I just pulled up because I knew it wasn't! I told him I wanted to leave and to pull my car out he said he would but that I would still have to pay for the failed inspection so I went back inside to wait. I got my dad on the phone again to explain what was going on and that I was leaving and he told me to call a manager in there because I shouldn't pay for the failed inspection when they are the ones who likely tore my wipers up. Once I called the manager in he didn't really say anything but I told him I wasn't paying and that I wanted to leave because I felt like they tore my wipers on purpose to try and scam me for new wipers. All he said was okay and immediately pulled my car out and I left. My wipers were no longer even able to function properly, when I left I turned on my wipers and they were scraping my windshield horribly and the rubber was all over the place. I went to O'reilly to get new wipers because I HAD to now, I only paid $25 because one of them was free from a sale. I went and paid only $12 for my inspection somewhere else! Also I went to this place because I thought I would be able to stay in my car because that's what their website says. I normally go to a Take5, but they don't do state inspections. When I got there they said I had to get out and wait inside making me drag my two kids out with me. I made a point to call several other Jiffy Lubes to confirm what was on their website and they all said I never should've had to get out. My total with Jiffy lube would've been $108 plus taxes. Instead I paid $37 total. I saved roughly $70 that they would have scammed me out of if I didn't catch on to the fact that something wasn't right. And I shouldn't have had to pay that $25 in the first place because there was nothing wrong with my wipers to begin with. I don't recommend going to this place, everyone should stay away or have your man with you when you go because this place tries to take advantage of women.

This is my go-to shop for everything! Fast oil changes every time and the best prices on tires…read morearound. Made an appointment to have a belt replaced on my son's car and they handled it like true pros. Thanks Robinson Tire!!

The service tech was polite and friendly. Two months after having new tires installed there I had…read moreto have one replaced under my road hazard warranty (not their fault). Upon taking my vehicle to Firestone to have it replaced I was informed that the last place that installed tires cross threaded the lug nuts on my wheel and they all had to be forced out and replaced.

Monkey Wrench is THE best in Fayetteville. Josh, the owner, is knowledgeable and honest. The price…read moreis always fair and the work is high quality. We had a problem with our Nissan and Josh went over it with a fine tooth comb. Due to our lack of knowledge, another guy could have charged us for work that we didn't need and he didn't do. Monkey Wrench only does what's necessary to fix the issue. Monkey Wrench is the only mechanic in Fayetteville that I will trust.

Took my truck in for overheating issues. First estimate I was given said that I needed a new…read morethermostat, waterpump and serpentine belt. I called to let them know the thermostat was recently changed and new. They removed that from the estimate but said I still need a new waterpump. Replaced that, truck still overheated. Went back and they said it needed a new headgasket. Labor would cost $2400.00. Had someone else look at the truck and asked them to replace the headgasket. Found out the headgasket was fine, the only thing wrong was a clog in the radiator line. We would have spent almost $3000+ for the problem not to be fixed by monkeywrench. I question if the waterpump was even the problem. I would not recommend them because they don't seem to try and find the issue. Just guess and charge. I'm very disappointed.