Yesterday what should have been a wonderful beginning to something amazing (the restoration of a…read more1977 Pontiac Can-am) turned dreadfully ugly. My friend purchased a tool. As he was leaving the Manager yelled embarrassing loud as he was leaving. Once he got in the parking lot a customer approached him and said. "Hey the manager said you stole that" Clearly my friend instantly returned back into the store with the receipt in hand and asked for a refund to which the cashier replied. "It's not really that big of a deal." Maybe to him it wasn't. Maybe because he was not only black man in the store, the only one accused of stealing. My friend rebuilt his Monte Carlo with parts purchased from Advance: Car enthusiasts tend to stick to the stores they know. Speaking for him as well as myself not another nickel will be spent in this particular store nor any other Advance Auto because clearly. "It's not that big of deal."

Great customer service, friendly staff. They greet you when you enter. Robin was awesome helped me…read morefind what I needed quickly and I was in and out in 10 minutes. I will return for future purchases.

Told them I needed windshield wipers and a cabinet filter. She looked it up, took me to the aisle…read moreshowed me the different prices and she picked the right sizes. She also got the cabin filter and checked me out even though I think they're mostly self checkout. She even installed the wipers for me! Service was terrific. I'll be back.

Tony really helped us out when we needed him! We had to take a drive to Va over 200 miles and our…read morecars battery was giving us problem and they helped us put in a new one in with an even higher voltage than our previous one that came with the car.. at an affordable price no less!

My experiences at this AAP have all been so delightful! Even when I was just calling for info. The…read morestaff is professional, knowledgeable, and very kind! The employees will come out to my car and help out with whatever they can and it's just a weight off of my shoulders. I'm so grateful for all they do! Thanks guys!

Every time I have shopped here the employees have been nice and done there best to help me. The…read moreperks and discounts they give for shopping are nice as well.

Top quality mechanic who knows what he's doing and friendly to boot. He fixed my brake issue…read morequickly and cheaply.

0 out of 10. The driver tried to charge $910.00 to get my car unstuck. My car was not towed more…read morethan 1ft. He said he got the fee down to $536.00. I was never showed the fee breakdown. Once I was home the management stated the driver incorrectly charged me and corrected the fee to 278.00. This is so disheartening as a retired Soldier on a fixed income. I wouldn't recommend this company to anyone.

It was unfortunate that I had to use their service but when I did I had zero issues. Had an…read moreaccident on Fort Liberty they came within 30 minutes and helped. The people at the front desk were very helpful and also went out of their way to check up on some information regarding insurance company numbers. Super Helpful.

It was car quest but it's advanced auto parts now and the staff is amazing!! The store manager…read moreChristine Fuller is super knowledgeable and very helpful. I recommend everyone to get their car parts and paint at this location.

Terrible customer service. Walked into the store, and couldn't find the part I was looking for and…read morethe guy didn't even look up or greet me to see if I needed help. Just sat on his phone the whole time

The evening crew is very hard working and attentive, willing to go above and beyond for the customerread more

I was quoted $110 for a 100 ft roll of shrink wrap.. I went to Uhaul and bought 1000 ft for…read more$16.99.. scammers. Save your money.

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

I couldn't be happier. Long story short, I had an issue with my Undercover tonneau cover that I…read morepurchased four years ago in another state. I called around to various other Undercover dealers in the area, only to get blown off and told the repair is not something they can do. I called Truck Stuff and their receptionist was very nice, and offered to let me talk to their installer. The installer, who was on his way out the door for vacation, stayed long enough for me to take my truck down so he could have a look. Not only did he fix the issue without any backside support or parts from Undercover, but when I asked him how much I owed him, he said "whatever you feel it's worth." Needless to say, I paid him well. You don't get service like this anymore; Truck Stuff earned a repeat customer here, and I won't soon forget it.

From the owner: Tool Boxes, Step Bars, Bed Rails, Bull Bars, Grille Guards, Bed Covers, Rainguards, Bug Guards,…read moreLift or Lowering Kits, Grille Inserts, Grille Replacements, Headlights, Taillights and much more!

I had a n oil light go on after getting an oil change for my new car in Raleigh and I was on the…read moreroad south towards Lumberton. I stopped in her after 5pm and not only did they help me with adding oil, they put it up in the lift to check for missing caps or oil leaks. They found none and let me know that the dealership likely didn't fill up my oil completely. They did this for me at closing time to help a 62 year old woman. Then after their speedy service, they didn't even charge me for anything! Bless the young woman mechanic named Maria was so caring and thorough. I will be buying my tires and getting service here from now on regardless of it being an hour from my home. I travel to Raleigh enough to make it work. I highly recommend them! Thanks so much.

I've been here many times for annual inspections, for tires, and vehicles repairs. Professional…read morecourtesy service by everyone. I have never felt like I have been taken advantage of. Most recent visit was for tires and again without question great service and professionals all around. I Will continue to use them and recommend them to friends and family.