worst customer service I think I've ever dealt with. called once, put me on hold for over 15…read moreminutes and never answered. called again, was happy to answer then. then told me I would need to schedule my oil change online, after saying they had availability. went to schedule online, no availability all week. trash service.

I'm currently at the auto shop side of wallMart , Mrs. Amanda took care of me quickly and very…read moreknowledgeable, she was caring of the customer and efficient , if anyone in the area need a quick auto service this is an amazing location. I had to obtain service on a main and also a spare tire ... amazing customer service.

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

0 out of 10. The driver tried to charge $910.00 to get my car unstuck. My car was not towed more…read morethan 1ft. He said he got the fee down to $536.00. I was never showed the fee breakdown. Once I was home the management stated the driver incorrectly charged me and corrected the fee to 278.00. This is so disheartening as a retired Soldier on a fixed income. I wouldn't recommend this company to anyone.

It was unfortunate that I had to use their service but when I did I had zero issues. Had an…read moreaccident on Fort Liberty they came within 30 minutes and helped. The people at the front desk were very helpful and also went out of their way to check up on some information regarding insurance company numbers. Super Helpful.

The evening crew is very hard working and attentive, willing to go above and beyond for the customerread more

I was quoted $110 for a 100 ft roll of shrink wrap.. I went to Uhaul and bought 1000 ft for…read more$16.99.. scammers. Save your money.

Got an oil change and safety inspection at the Cameron Valvoline but unfortunately they double…read moregasketed and caused a massive oil leak. There were also several bolts that went missing after the inspection. Luckily I was able to get my car to Take 5 before the engine seized so they could fix Valvoline's mistakes and save my car.

My 17year son went to get his oil change today and they treated him like he was VIP, great location…read morealso got a car wash and car cleaning in the same area. Recommend to everyone

I had a n oil light go on after getting an oil change for my new car in Raleigh and I was on the…read moreroad south towards Lumberton. I stopped in her after 5pm and not only did they help me with adding oil, they put it up in the lift to check for missing caps or oil leaks. They found none and let me know that the dealership likely didn't fill up my oil completely. They did this for me at closing time to help a 62 year old woman. Then after their speedy service, they didn't even charge me for anything! Bless the young woman mechanic named Maria was so caring and thorough. I will be buying my tires and getting service here from now on regardless of it being an hour from my home. I travel to Raleigh enough to make it work. I highly recommend them! Thanks so much.

I've been here many times for annual inspections, for tires, and vehicles repairs. Professional…read morecourtesy service by everyone. I have never felt like I have been taken advantage of. Most recent visit was for tires and again without question great service and professionals all around. I Will continue to use them and recommend them to friends and family.

I come here for my oil changes and I have a membership for their car wash…read more I'm not saying you won't have to wait, but so far anytime I show up for my oil change there's only a small wait time, so after I show up I'll be out within 25 minutes. Also when you bring your car in before the date/or miles, you get $5 off. Also they have military discount! I pay monthly for unlimited use of car wash and vacuums. I believe $25/mo. Very worth it. If you have kids the car wash is very colorful and sudsy. At their vacuums they have glass cleaning spray and interior cleaning spray, with a bunch of microfiber cloths. Love this place.

Super convenient location, staff are very nice and the facility is great. Car wash is touchless and…read morethey have vacuums you can use as well. Oil changes are cheap and easy, and lots of shops to burn time at while you wait.

Jody was great! Communication was very good & handled the repair I needed with care! Making the…read moreappointment was smooth as well.

Don't Use this clown he had my vehicle for over a month couldn't fix it constantly asking for more…read moremoney for parts while he was just trying to figure out how to fix it and where do they request you paid for service for a vehicle before the car is ready mind you. It's a month later and the shit still not running now he's talking about. I still owe him money. I am not paying him a penny disputing anything that has been paid and my next stop will be to the Better Business Bureau Then they send me a text messages talking about I still gotta pay for services when the car was not fixed and then wanna ask me to turn the car over to the man please I want my car. I will get my car and on top of that. I am disputing every payment made to them and newsflash me the owner. I have never signed anything whatever you do do not use this place they did nothing but lie. We have text messages from them saying the car was fixed and was ready to be dropped off then. Oh no it's not fixed totally unprofessional. You need a new professional Jody& wife are unqualified to do the job. And if they have a problem with this review or anything that I have said is untrue reach out you got my number...... Where were you Mecca when your husband didn't respond for almost 30 days claiming you were in the hospital on your deathbed you have no idea what's going on so you should stay in a child's place like I mentioned through text messages. I will see you this week when I pick up my car and I promise you I won't pay a penny, and I also promise you that any money that was paid is currently being disputed with my bank