Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

After the initial diagnostic didn't work, They helped me trouble shoot my isssues with no extra…read morecost. Turned out it was a way cheaper fix that ee originally thought. Super helpful after dealing with other shops that want to charge you crazy extra for the smallest things. Will definitely recommend to all my buddies who have car trouble

i reached out initially to get a quote for an alignment. i was quoted by james $128 after taxes. he…read morewas super friendly and helpful and promised my car be done no later than end of day. they don't do appointments, only walk ins. i came in on a thursday afternoon and was in and out within an hour. the lady at the front was super friendly and helpful. they do offer military discounts on oil changes and other services, but not alignments. i was super happy with the service provided, the professionalism of the staff, and pricing. would definitely come again in the future.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

Customer service here is fantastic. They were honest with me regarding the repairs my vehicle…read moreneeded.

Yee's Auto has been in business for as long as I can remember. His prices are outstanding and the…read moreservice is phenomenal. Highly recommend you going here versus the dealer or another auto mechanic shop. He's honest and forthright. If he can't help you he will tell you up front. No games!

Mr. Yi is extremely nice and very reasonable. I always…read morerecommend him and tell people he leaves promptly at 3:59 pm. So you need to make contact before then. Regards LMR

To all potential customers, They get the…read morejob done. If they can't. You'll be the second one to know. Honesty and integrity is why I'm in there corner. There not about glitz and glamour. Mike, Michelle and David. Great people and can provide you what you need to keep safely on the road. Thank U4 Reading David Barner

Had them install my Leveling kit for my 2019 Ford ranger. They did a great job as always!read more

I've been calling them for two weeks straight just to get a quote, and still haven't received no…read morecall back ...unprofessional

I brought my vehicle in for an issue I had with it's headlights. After a few hours they were able…read moreto fix the headlights but mentioned the collision detection & lane departure indicators were showing alerts on the dash. Neither were active prior to the repair and I found that the AWD, swerve detection, ABS, electronic locks, power windows, interior lights & other items weren't working either. I reported this to them but they claimed that they weren't working when I brought it in & advised me to take it to a dealership. Considering how some of these components are just as crucial as the headlights it makes no sense as to why I wouldn't have reported these issues as well & I know that they were working. I locked the doors when I dropped it off & again after forgetting my phone in the car. Both times the electronic locks & interior lights reacted to the key fob. The technician seemed to be able to open the doors before driving it in without having to use the mechanical key which adds doubt to his claim. The dealership determined the issue was caused a missing D/C fuse (not a burnt/broken fuse). The technician at Ray Road must have pulled the fuse when trying to determine the issue with the headlights and forgot to replaced it. The dealership not only had to replace the fuse but recalibrate all the sensors too (which wasn't covered warranty). I had the dealership send an email to the owner of Ray Road showing their findings complete with invoice/diagnostics with me CC'ed for replies. I waited 14 days but heard nothing. I followed up with my own email and got a reply. Despite the revelation of the missing fuse the owner took the word of his technician and denied any compensation for the dealer's invoice. I followed up with a reply explaining how his technician was able to open the doors to the vehicle using the electronic sensor before driving it in and reminded him of the missing fuse pointed out by the dealership. So far I have received nothing back in reply.

While they were nice and friendly, they put my parts on wrong and tried to lie to me about it. It…read morewas a cluster. Went to another mechanic to get it done right

I had to wait a week & a half to get a few things done to my car & that really want a problem for…read moreme as long as the issues was fixed but the parts he had to order I was charged almost double what they cost. Then what really top the cake is when I did get my car back it had an issue I didn't have before smh. My being a female had a lot to do with this bad experience labor work that wasn't even complicated to put parts on was 1000.00$

I called around after I noticed an oil leak on my highlander. Toyota wanted an insane amount of…read moremoney and I prefer to keep my money local when I can. Riverside was able to get my car in quickly and for a reasonable rate. The work was done fast as well. The only reason for the deduction in rating is that it didn't get fully fixed the first time. I went back to Toyota for something else and they told me it was still leaking. Riverside got it back in and fixed and it's been fine ever since but that did add to the reduction. Also, their parking lot is always so full so be careful coming and going.

10/10 Quality work and quality employees! Would definitely recommend to anyone in the Spring…read morelake/Fayetteville area

5 stars all the way!!…read more Great service, excellent prices, and mechanics that are more like family than anything. Got my car fixed, in and out in a hurry! And with quality results, of course.

I had an urgent situation and required a car inspection. They provided a prompt and effective…read moresolution and completed the vehicle inspection.