Had a really good experience at South Bay Toyota. Big thanks to Max--he was super helpful, patient,…read moreand made the whole process way easier than I expected. Thanks to him, I got into my Toyota Tacoma and I'm really happy with it. If you go, ask for Max! -Linda

My wife and I purchased a vehicle from South Bay Toyota a couple of weeks ago. The service was…read morestellar! Alex, our sales representative was very personable, knowledgeable and committed to making sure we had a great customer experience. The finance advisor, Oscar, also did a fantastic job! I highly recommend them!

Came in and Andrew and Luis got me with a good deal quick and easy really great service at this…read moredealership overall !!!

Michael V the salesman, Alex the financeman, DJ, the sales manager, and Jabryan:…read more These guys' customer service exceeds all HOSPITALITY STANDARDS AND PROTOCOL when stewarding and caring for us as car buyers and lessers. They are such assets and blessings to this dealership, they need to value all of them and cherish them with all they have while they are here because they are beyond fortunate to have all of these guys at this organization. They went above and beyond to get me a vehicle l'd never imagine nor thought I would be driving, which is a 2026 Honda Civic: Sports Edition, but with my decent credit, they worked miracles by getting me into this car. I was so fortunate to have them all service me and my needs. They truly have the customer's best interests at heart. This is the only dealership I will come to when I have vehicular needs, and the only dealership I would recommend to my family and friends. Continue being marvelous guys!

Honestly, I don't even know where to begin!! This shop was amazing to me from start to finish. As…read moresoon as I walked in, they were upfront and transparent about pricing for my brakes and other repairs. They even did a full inspection and cleaning (including a full engine bay clean and diagnostic check) to really see what was going on so they could give me honest and accurate recommendations. The pricing was more than fair! Especially as a woman! I really appreciated how genuine and respectful they were. You don't always get that at other shops, but here I felt completely taken care of and never overcharged. Chris took the time to break everything down for me, explaining what needed to be fixed first and what could wait, which I truly valued. Miguel Angel at the front desk was so kind and welcoming, and Yennie was a great host and took care of my car! I'm so happy with everything and will definitely be coming back this Friday to get the rest of the work done. This place honestly feels like home. I'll be recommending them to all my friends and family HANDS DOWN! This is where I'll be coming every time I need anything for my car!

I am a bit disappointed because I referred my sister (who's only visiting for the weekend), and…read moreshe's unfortunately having a rough experience. She dropped off her car yesterday (Friday, 10/31) and clearly mentioned it needed to be ready by the end of the day or today in which the person at the front desk understood and agreed. My sister NEVER received a voicemail or text yesterday to let her know her car was ready, and now the shop is closed, so she's unable to pick it up. The person at the front desk should have known the shop was going to be closed today and should have given my sister a courtesy call before closing. Currently, my sister is noW having to rearrange her schedule and her work schedule to be able to pick up her car. ***Will update if and when this is resolved.

Sergio and Tiffany were a great team. from the initial call to confirm my appointment, to showing…read moreme cars, purchasing the vehicle and to the follow up when the next day when I had a question. I believe I was offered the best deal for my trade in and purchase of new car. i recommend this dealer and will go back for future car purchase.

These people are an absolute JOKE! Tiffany failed to submit my registration Information on January…read more17th and nobody let me know anything until the last minute they sent a check so I could do it myself but of course it was addressed to the wrong fucking apartment because the ignorant and uneducated manager put apartment 10 instead of 107! I just had to pay for a month of parking at an enclosed parking garage because the cities towing service just tried to tow it for expired registration all they suggested was to hide the car until I pay for the registration AGAIN! My 45 days is march 1st and I've already made the first payment. Now when I call I get hung up on or get told to call enterprise rent a car for help. How is there no way to contact corporate?!? Why the entire fuck would you put a rental car service that can't do shit on a car sales contract as a way to get help?!?!

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

I had a 2018 Honda Civic Sport Touring to sell. Great car. Dealers in Cerritos wanted to buy the…read morecar offering top $. Scott Robinson match the offer so I didn't have to make that long drive at 5pm on a Tuesday ( the traffic & gas) but was able to stay in the neighborhood at Scott Robinson. Thanks Aaron & Daniel, the helpful Honda Guys.

I visited Scott Robinson Honda after spending the past week communicating with management Chris…read moreCarlson and Michael Dion while negotiating pricing on a vehicle. I went in today with the intention of physically seeing the car and finalizing an out-the-door price so I could move forward with the purchase. I spoke with a salesperson named Eddie and requested the out-the-door price. I was then asked to provide a California ID before receiving any numbers, which I declined until I could review the full pricing details. After that, I was told that management believed I was not ready to purchase and I was asked to leave the dealership. I ultimately left without being shown the final pricing and without the opportunity to proceed further. As a long-time Honda customer of over 15 years, I was disappointed by how the situation was handled during what I believed was a ready-to-buy visit.

Sarah and Vicky are exceptionally the best when it comes to getting you behind the wheel. Very…read moreprofessional and nice. This is a family owned and managed business and they treated me and the wife like family. We will keep coming back! Thank you:) Jerry

We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

I recently bought a vehicle from Manhattan Beach Toyota and I am a happy customer…read more I wanted to take the time to give a shout out to Kenia. Thank you so much for being very responsive to my questions and transparent with pricing! I am very happy with the service you provided and I would be happy to recommend you to anyone I know who is looking to buy a car in the future. Kenia is one of the Internet Managers at the Manhattan Beach Toyota dealership and I was mainly communicating with her through text messages. I found her through an affiliate website. Right away she was very responsive in answering me. No BS, no games. She told me the car I wanted was out of stock but she would let me know when it was available. It took a few weeks but she helped me find the car that I was looking for instead of just trying to sell me one that was currently available on their lot. When I came in for a test drive she did not rush me. I felt no pressure at all as I was walking around the car. After all the paperwork was signed, instead of just giving me the keys to drive off, Kenia took the time to show me all the features of the car. For months I had reached out to many dealerships within a 100 mile radius asking for out the door pricing. Some dealerships wanted me to make a deposit upfront, others tried to push options I did not want and refused to remove them when i asked. Most dealerships would stop communication if they did not have what I was asking for. It was like pulling teeth trying to get transparent numbers with other dealers. Kenia really stood out because there was no hesitation with providing the final out the door pricing, and it still beat out most of the competition. Everything she presented was clearly laid out when I asked her to break it down. If you are buying a new car, make sure to do your research! Know what you want, get comparables from other dealerships, and do not rush. Be patient! If you do find the Toyota you are looking for at a different dealership, I would still recommend giving Manhattan Beach Toyota a call and give them a chance to earn your business. You might just be pleasantly surprised with the experience.

Car shopping is usually stressful, but not at Manhattan Beach Toyota!…read more I was so happy to reconnect with Lawrence A., and he helped me secure the exact RAV4 XSE I wanted and in the exact color I wanted. From the start, he was transparent, professional, and always kept me updated while I was waiting for my car to arrive. After everything, picking up my car was such a smooth and exciting experience. If you're considering Manhattan Beach Toyota, I highly recommend asking for Lawrence!

I had an incredible experience at Gardena Nissan! I went in hoping to buy a car that same day,…read morethough I wasn't exactly sure what I was looking for. I worked with Karen, and she was amazing. She was completely set on helping me walk out with the right vehicle for me, not just any car on the lot. She was incredibly knowledgeable, and I could tell she was truly committed to finding the perfect fit rather than just making a quick sale. As a first-time buyer, the whole process was so smooth and stress-free. I'd recommend Gardena Nissan to anyone, especially other first-time buyers. Thanks to Karen's help, I was able to walk out with a brand-new car! If you go, definitely ask for her.

I had a very frustrating experience at Gardena Nissan. We went in to look at a specific Altima, and…read morean older female employee initially came out to greet us. I provided the exact stock number, and she brought the car out for us, so everything seemed fine at first. After looking at the car, I asked to go over numbers without running my credit, and she agreed. Shortly after, Mohammed came over with pricing but it was for a completely different (and more expensive) car. When I pointed that out, he told me the car I asked for wasn't available, which didn't make sense because we had just seen it and it was supposedly the one brought out for us. I didn't like the numbers, so they said they would "see what they could do." My parents and I then sat there waiting... and waiting... for about 40 minutes. We were the only customers in the dealership, and during that time, I could clearly see Mohammed and the other employee in the office talking and laughing, completely ignoring us. Eventually, we got up and left. What's even more surprising is that we walked right past them on the way out, and they didn't even acknowledge us or realize we were leaving. Very unprofessional and disappointing experience. We will definitely not be coming back. On a positive note, we went to Nissan Downey afterward and got an AMAZING deal and much better service.

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.