Fernando is the kind of service professional every customer hopes to meet. From the moment I…read morearrived, he was attentive, knowledgeable, and genuinely committed to making sure everything was handled the right way. He communicated clearly, followed through on every detail, and delivered service that was both efficient and trustworthy. Five stars without hesitation Fernando sets the standard!

Thank you for your time while I was searching for a new Mercedes!…read more Your courtesy and professionalism was greatly appreciated.

After driving my newly purchased Audi Q5 from Phillips Auto for two weeks I can with confidence…read morerecommend this dealer. From the beginning to the end their staff made the deal smooth and hassle free. Special thanks to Michael Alibrando - General Sales Manager and MJ (Mike) Lumia - Sales Manager for their assistance and promptly answering my questions. Thanks guys, Sam Scott

Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!

I purchased a Lexus for my wife from Lexus Newport Beach,…read moreand Ricky did an amazing job! The entire process was straightforward, smooth, and exactly as promised. I completed everything online, and when I arrived, the car and paperwork were ready. All I had to do was sign a few documents, and I was in and out in no time. I was truly impressed by the excellent service and how easy Ricky made the entire experience. I highly recommend Ricky and Lexus Newport Beach to anyone looking to purchase a Lexus!

Had a very good experience with Ricky Manzo, the guy that delivered my car to my house. He was so…read morefriendly. He took time to explain how the car works and was very patient with me too. I highly recommend!

Thanks Juan and Brett for making our experience smooth and (kinda) quick. I mean these things…read morealways take time, and Independence Day weekend is a busy time for these places. No hidden packages, no fuss--in and out the door, got my new car and I'm good to go.

Very disappointing experience -- especially after having a great experience here in 2023…read more I originally leased my 2023 Toyota from this dealership and had a great experience, which is why I was so disappointed by what happened when I recently came back to discuss my end-of-lease options. I was shown a vehicle they had in stock and simply said I didn't like the color and asked if they had one in white or black. The manager came over and repeatedly acted as though my preference about the color was ridiculous. At one point, he literally wrote "COLOR BLIND" on a piece of paper. He also repeatedly brought up my credit score and made it clear that he believed I wouldn't be able to get a better deal anywhere else because I was already with Toyota Financial. I told him multiple times that I was not ready to trade in my vehicle that day and wanted to take some time to figure out my options. Rather than respecting that, he continued pressing me with, "Well, what do you need to figure out?" He then told me that if I didn't take the car that day, I would eventually end up without a car and would have to Uber to work. I was also told that my lease buyout was about $4,000 higher than the amount stated in my lease agreement because of a "certification." That didn't sound right to me, so I decided to step back, review my actual lease paperwork, and get an independent opinion before agreeing to anything. I left feeling pressured, belittled, and honestly pretty shocked by the way I had been spoken to. Then comes the part that really says it all: the very next day, I received a voicemail from the dealership saying they were suddenly able to get the color I had originally asked for. So after being told they didn't have the color I wanted and being pressured to take what was available that day, suddenly the color I wanted could be found. I completely understand that dealerships are businesses and that negotiating is part of buying a car. What I don't appreciate is being pressured, having my credit score repeatedly used against me, being told I would essentially be stranded without a car if I didn't make a decision immediately, and being made to feel ridiculous for having a simple preference about the vehicle I was considering. I had a genuinely positive experience with this dealership in 2023. Unfortunately, this experience completely changed my opinion. I would strongly recommend anyone considering doing business here to know the terms of their lease, get the buyout numbers in writing, and don't let anyone pressure you into making a decision on the spot.

Like most people, I was probably a little skeptical going to a Land Rover dealership, but I was…read morecompletely blown away. I walked in looking like a complete bum as a young guy and I was shown nothing but the upmost respect from Jason and their entire team. Jason was patient with me offered me extended test drives, spent hours with me answering questions, making me feel comfortable with my purchase, and did an amazing job being extremely honest and forthcoming with me on every step of the way. I went there to not even buy that car but a different one at a different dealership. I just wanted to confirm that that was the right move and Jason was able to hear me out, understand my thoughts. understand what I actually wanted, and helped me every single step of the way. I ended up buying the car here which I initially wasn't planning on but at the end of the day it was just a better product and it felt really good buying from a good person like that. We also spent a lot of time with the finance manager Jenna and she was extremely polite and calm and incredibly knowledgeable about not just my car but everything automotive you ever want to know. They made me feel special. They made me feel wanted. They made me feel seen. They lead me to the right car. I have no reservation ever recommending someone or purchasing another car here again.

Took our supercharged car and explained our concern to the service advisor Luis Ramos and explained…read moreour concern based on many years of experience owning a luxury exotic store in past as well and did a lot of study and spoke to many in different forums. Our transmission is suffering from a commonly issue that everyone is talking about on forums and even AI suggest the same problem. When I asked Luis that I want my TCU transmission control module to be reprogrammed or relearned, his reply was we don't just use pocket size scanners but we use sophisticated tools and run different diagnosis to read error codes. I was kind of offended. I did tell him that I too have checked the car and he will not find no error codes. The way he acted was like he's talking to some stupid person who knows nothing about cars.the only reason I took the car to them was that the scanner I have would not do the relearning but it is not. Pocket size not a 50 dollars scanner. What I was asking him was what I wanted him to do to my car but instead he took our money and came to the same conclusion that there is no error codes and could not duplicate the problem. I'd like to post what needed to be done to my car but I don't know how to copy and paste the screen shots I took to teach this kid not to make fun of other people. I come from a very well known luxury exotic store that I closed and retired from and ran two new car stores myself and always depended on CSI. What occurred today was nothing but a kid with no experience nor wanting to actually listen to what I had to say but only cared to fish me in for couple of hours of labor rather than help fixing my issue and make us want to come back again. One star is too much for Luis!!!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

Just took my car in for service last week. It's my first time at this dealership since my husband…read moretook care of it for me the previous time. I had a great experience here. Had an appointment with Laura V. but she was with another customer so David, the host, sent me to see Simon C. Simon was professional and efficient. He got the paperwork done quickly while I waited in his office. They also had the loaner (a 2026 model with only 4000 miles!) waiting for me on the lot. The waiting room was gorgeous, sparkling clean, and well-stocked with snacks and beverages. Laura followed up later after I left. She also sent a video of my car to my husband phone, then mine, once the technician started to check the car in. Laura stayed in touch and updated on the status of the car, which was done by noon the next day. Pickup was smooth, and Laura pleasantly assisted throughout the whole process. I also wanted to thank David for his assistance and his pleasant demeanor. This dealership is first class and top notch on their service. My car was also washed and spotless when I picked it up. Receptionist could have been a bit more welcoming though. Thank you everyone for the phenomenal experience.

Would be nice to have seen at least one employee. It looked like there was no one working. Not one…read moreemployee in sight or customers. We walked around for about 10 minutes and left. Disappointed. Sunday 8/02 at 4:30PM

Been looking in Northern California for a Tesla 3 base model and for a 2023 all prices have been…read morearound $30,000 range with mileage around 40 to 50k miles. Found OC Chief through the Capital One app and decided to drive from Stockton to Riverside to take a closer look. There were at least 20 cars to choose from and i found a 2023 Tesla 3 for $24,999 drove it and it had FSD install and running. Salesman Joseph was very helpful in fact when we arrived without an appt about 11:30am on Friday before Labor Day he told me he was very busy that day and asked if we could come back at 1pm. We went and had lunch and came back at 1pm and he showed me a couple cars before choosing the Blue 2023 Tesla 3 base. I used my pharmacy corporation to finance the car and honestly by 3pm Joseph gave me a class on my first drive in a self driving car ever. we spent the night in Temecula and Marriotts had a charger onsite we let i charge overnight and the next morning we drove from Temecula to Stockton and the car took us to the Tesla Superchargers on the way home .It took 2 charges one in Lebec and one at Harris Ranch where we had lunch. Cost for trip to stockton was less than $40. I am already looking at another 2023 and will be back to OC CHIEF in Riverside to pick another one out. Joseph will be my go to person from now on. My pharmacy delivery drivers love the car and i think it will help with the safety of our drivers especially in the winter months. I have nothing bad to say about OC CHIEF auto in Riverside , i have bought 8 delivery cars in the past couple years and this experience has been by far the best. Dave Roderick CEO Rx Express Pharmacy Stockton ca

They keep their cars listed for sale long after they have sold. They even renew listings for cars…read morethey no longer have. I went there 2 weeks ago to buy a car they have listed for sale, and they told me that it sold last night. But they still have the car listed for sale on all of the websites and have even relisted the car for sale. So they have fake listings and they also add lots of required dealer fees, so their prices are also all not real. I would try to find d somewhere more honest work with

I am not going to write long review and explaining here to waste people's time and my time…read more all places have good and donw side. no bitching, not back stabbing, or no dung behind the curtain type of place so far. I stop by here frequently. and i tell my networks to do so as well. Cheers

Everything. Tony the owner took a $48,000 cashiers check from me and he sold my Son a car that made…read moreit home and many things on it broke down. It couldn't be driven. He's never paid this Widow back. He had me take my real review down promising me he'd pay me and hadn't given me a dime. The stress of this killed my Only Child. Bad karma dude. You are driving me crazy with your lies. I even offer you to settle for less but not one penny. Why do you screw everyone over? This is really bad I'll be putting the rest of the details on later

Toyota of Huntington Beach has the best customer service ever…read more I had a great experience with my Tacoma purchase. Specifically, I'd like to highly recommend Mr. Todd Wilson from the sales department. He is so knowledgeable, professional and awesome in explaining the whole buying process and excellent customer service in post sales questions.

I couldn't be happier with my 2026 4Runner TRD Off Road. Todd is the best and he truly cares about…read morehis customers. Johnny was also such a big help and very informative. These guys are a great team. I'll always buy from Toyota of HB!