I visited this place because I was purchasing a fridge from someone that kept it in storage here. There's very easy access at the drive through. Everything is secure and very clean. There's elevators. read more

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Clean, secure and safe but they love to increase the monthly rate frequently. I was paying over three times the rate the charge on their website. They never disclose that their advertised rate is a "promotional" rate for a limited time. They refuse to match their own advertised rate once you move in. You have to move out of the unit and then the advertised rate is only for "new customers." Skip this place and go somewhere that values their customers and doesn't intentionally try to trap them. read more

I was looking for a storage unit closer to me and this one is a reasonable distance and had a really good price. I was very happy with their sign-up deal. I set everything up online and then made my way in right at the time they were set to open. The instructions said to follow signs to get the welcome packet outside and I was emailed a code to punch in. When I arrived, I wasn't exactly sure what to do but I did find a kiosk that looked like it was for signing up for a storage unit. I had checked the door which wasn't unlocked yet, but there was someone inside who saw me and came out to assist me. They welcome to be in and checked everything on their computer. They got me all set up and fixed an issue I had with the website. I wasn't sure about having a unit upstairs, but it actually has been fine. They have carts available at the entrance that you can use to move your stuff in and out. At this point it's been really easy to handle things and I like the fact that it's a climate controlled building. read more

This U-Haul dealer is running a scam. My movers accidentally left a mattress in the truck after it had already been returned the evening before. Austin from U-Haul texted me asking if the mattress was left by mistake and whether it could be tossed. I immediately confirmed it was accidental, explained I was already out of state, and clearly told him he could dispose of it. At no point did Austin ever say I would be charged storage fees, late rental fees, cleaning fees, or that the truck would somehow be considered "not returned." U-Haul corporate later admitted customers are supposed to be given notice and an opportunity to arrange disposal or retrieval before charges are added. Austin did neither. Instead, he knowingly held the mattress for FOUR DAYS and then charged me as if I kept the truck four extra days, plus added a cleaning fee -- over $450 in fraudulent charges. The truck was already in their possession. Austin acknowledged that in writing. He knew exactly what he was doing. Independent U-Haul dealers also earn commissions on rentals and added charges, often averaging around 21-22%, which makes this even more concerning. I contacted U-Haul corporate and they still did nothing to correct it despite having the text messages proving the truck had already been returned and that permission to dispose of the mattress had already been given. Beware of this location. Keep every screenshot, text, and receipt because apparently documented proof still is not enough for U-Haul to protect customers from dishonest dealers. read more

Traveling out of town pulling a small uhaul googled where to return and it pulled up this number. Called multiple times yesterday couldn't get thru. Called today and asked if they had a drop off the guy tells me no that they are just a storage unit place so I ask do you know of a place close by and he hangs up on me. Ridiculous and very unprofessional read more