I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

A friend recommended this place and just wanted to check it out and see what they have. This place…read morejust reminds me of another big lots store. The items are a bit cheaper and they also have a rewards program too. But that's pretty much it . The cashier was very nice and friendly too.

I cannot say enough about how helpful all of the associates have been! I give the customer service…read moreteam a "5." I have recently purchased patio furniture, a nightstand, upholstered swivel chair and so much more. They have answered my questions, spent time with me finding the right size item, contacted me when a piece I was looking for arrived, etc. *I still would like to see larger font on their yellow stickers-can't read them. Also, they could use better lighting in the back warehouse area.

The pricing is insane. The discount for "damaged" goods is so minimal, you might as well pay full…read moreprice and purchase something in pristine condition. Definitely not worth the drive to Naperville.

If I could give ZERO STARS then that would be the rating…read more Walked into the store, ignored by staff then when I finally got someone to talk to me she was very rude! No other customers were in the store so it wasn't a staffing issue. Never judge a customer by their looks. The person willing to spend is usually the one that looks like they aren't spending money!

I would recommend Lulu Mawi to my family and closed friends. I liked her professionalism and she…read moregets me. She has good eye for style. I gave her 5 stars. Love her!

I stopped in to this outlet after being in the area visiting other big box outlets. I didn't quite…read moreknow what to expect after reading the reviews on line. While I didn't walk out with anything, the prices were in line with what you would consider an outlet. Big discounts and sales prices were everywhere. I could see popping in here periodically assuming their inventory turns on a somewhat regular basis. Like any good outlet or thrift store, be ready to hunt for that hidden gem

They have a lot of deals here! I think things were like 70% off the day we went, but I was…read moredisappointed! They had a decent selection of couches, vanities, chairs, mirrors, dining sets, and rugs, but the outlet just had a very picked through feeling. I think your best bet is coming here if you're looking for dining chairs/bar stools. I think that was their best selection. The staff were super nice, though, and made sure everyone knew what the deals were for that day.

I enjoyed Fox Valley Mall a lot. It was spacious and good for walking around. They had a store…read morewhere you could pet dogs, which stood out as unique from other malls. I knew someone who really enjoyed this. The mall had a family-oriented aura. One of the most pleasant encounters I have had in years was at this mall. The food court had good food options. There was a plethora of stores. I liked that they had a bookstore that looked solid. I wish everyone all the best in Yeshua's Name.

We came out to Aurora on September 4th because we hadn't traveled since our big trip out to…read moreYellowstone at the beginning of August. This was just a day trip compared to a full week vacation, but it was still something I had been looking forward to since the idea was first mentioned about a week ago. We ended up spending most of our day here at the Fox Valley Mall. My husband, as well as myself, enjoyed some eats at the food court and being able to visit loads of stores under one roof. There are 2 shopping floors and the bottom floor (labeled FC on the elevator) is the food court, although there is some food on the shopping floors like the 2 different Auntie Anne's storefronts, one on the upper level and one on the lower level. Bathrooms were abundant and clean. The floors were also well kept up without being slippery. If I lived nearby I could see myself being a mall walker here because there is tons of space.

The store was clean and staff was available if we needed them. Selection was a bit thin.read more

Good enough variety of products for you to visit. It's always super crowded and at least it's…read morecomfortable to shop since March 2020 since people have to wait online before going inside. It's best to go and get what you need and get out. It may help the line move quicker. It's a fun place to visit limited in the newer edition of shoes. You get a good deal or fair enough discount off shoes. I wear a special or width shoes and so it rather limited for me. For mostly people, they will be able to find something nice. If you can wait out the line before getting to the front door, it's worth the wait. Good to go earlier in the day or much later in the day if possible. Everyone seems to like this store. The line for paying for items seems longer than the number of people roaming around the store. Check out my other reviews and hit the thumbs up button if I hit a few suggestions on this review and my other reviews. Swipe left to see my other reviews and pictures.

Love going to the outlet mall until 10/4/2023. I purchased a purse from Marc Jacob's one of the…read morestores at the outlet mall . I loved it and I ask the young lady to get me one out the back and she did. I thinking since it's still in plastic that it's ok. When I opened the purse about 9 days after purchase I noticed that the zipper was broken and there was a long cut on the bottom. I instantly called Marc Jacob's but the store was closed so I called the next day to be told that all sales are final and there's a no exchange policy. I ask for the manager and she was nice nasty about the situation. I just wanted to exchange the purse for another purse but now I want my money back. I spent $263 on this purse to not be able to carry it. The nice nasty manager also said it's posted in the store of the no refund or exchange policy and sometimes the cashier may forget to tell you. That's an important part of your sales you don't forget. So any help I can get I would appreciate it.

From the owner: RH Outlet offers significant savings on RH furniture, lighting, textiles and décor. Discover new…read moreitems arriving daily and save up to 80% storewide.