Our basement is quite large - approximately 2,000 square feet with approximately 1,500 square feet of finished living space that was completed in 2006. During the late summer of 2011, we had back to back tropical storms begining with Irene that left thousands of homes with flooding and mold issues, including our house! Although we only had about 1/4" of water in most places, it was enough to ruin our carpet and get into the walls of our basement. At this point, we knew we had to seek professional help to assess what was needed. We contacted 3 Waterproofing companies in the area, including ValueDry. The other 2 companies were regional or local firms. Al Dark was our ValueDry sales person for the job and he was very professional, courteous and thorough in his assessment of what was needed to permanently fix our water issues. Our primary problem was ground water coming up from the foundation and an poorly installed, non-functioning drainage pipe and sump pump system. We were impressed with ValueDry's approach to solving our problem as well as their Warranty, which is a life-time, transferrable Warranty. While ValueDry's price was higher than the local firms we looked at, we felt their national experience, number of years in business and satisfied customers spoke volumes about what we could expect from them as our basement waterproofing contractor. We also knew we really needed the warranty for when we eventually sell our house, so that we can give the new homeowners peace of mind that they will not have any water issues. The other companies only provided a 10 year warranty for their service.Our job started on-time, as scheduled. The foreman for the job was named Brian (sorry, I can't recall his last name). Brian was amazing! He knew what he was doing and he, along with his team, did some seriously strenuous work jackhammering our floor, bringing concrete, damaged drywall and studs out of the basement and carrying fresh concrete back into the basement. The area they had to jackhammer was approximately 175 linear feet - it was a BIG job! Also, they had to cut all of our drywall and studs at 30" above the floor so that they could get their equipment into the area of concrete that needed to be removed for the french drain installation. In addition, we have a large granite bar area with cabinets and a finished bathroom that all needed to be disassembled and removed - another significant hurdle for us to tackle so that ValueDry could get to the perimeter floor area. They installed a new sump pump well & system, enhanced an existing sump pump to add another pump in the well and installed a french drain around the perimeter of the basement. To be honest, basement Waterproofing is a messy job - tons of dust and debris. Yet, Brian and his team did a great job controlling the amount of dust as well as kept their work area clean at the end of each work day. One additional cost that was incurred and not originally planned for, was an exterior buried drain pipe that ran from our backyard, around the side of the house and to the front lawn. Brian determined that the pipe that was installed by our landscaper was not sufficient for draining the volume of water we typically experience in a heavy storm - nor was it properly installed to allow for drainage beyond our property. The entire side of our house was very wet and marshy. Brian designed a new drainage system that involved a buried leach field at the end of the drainage pipe to allow for the water to run off and disperse much better. Again, we hadn't planned for this additional cost but Brian did the right thing by bringing this to our attention and helping solve the problem for us! We are now 3 months down the road from the waterproofing job and have had our basement rebuilt from the floor up and are thrilled to be using this large living space once again! I will write a separate review for the basement contractor who re-finished our basement - he also did a great job! Our 2 teenagers are now fighting, once again, over who can have friends over to use the basement! read more

We had discovered some visible mold in our unfinished basement and quite frankly did not know what to do. We called another company who came in and take a look. They focused on the mold remediation and quoted us about $6000 which covered the remediation and inspection of our personal effects to determine if they were comprimised or could be saved. That seemed like a lot of money for just getting rid of mold, but we were about ready to pull the trigger when we decided to get a second estimate. Using Angie's List, I solicited ValueDry for an estimate on a Friday. The person answering the phone was very polite and helpful in getting me an appointment ASAP that met my schedule. Darin was very prompt to our appointment time. He was very helpful in explaining a lot and pointing out many things that we did not know. He was clearly very knowledgeable and experienced. He pointed out that remediating the mold was clearly a good idea, but fixing the problem for good was in our best interest. We definitely wanted something done so we would not have to be concerned in the future about it because we had plans to finish the basement. After an interior and an exterior inspection, during which Darin pointed out a few things that we may want to consider doing unrelated to ValueDry's work, he came up with two proposals for us. After evaluating them both, we chose the interior solution and looked for a quick start. He was able to have his team onsite as soon as the next day, but cautioned that it was largely due to ValueDry's very unpredictable schedule. After working out the details of what we needed done, Darin committed to have his team there on Wednesday and estimated about two days work. I received a confirmation call from Value Dry the next day to confirm that the team would arrive on Wednesday morning between 8am and 8:30am. The foreman, Steve, arrived at 7:45am on Wednesday and politely introduced himself and his team and was ready to get started. They were here for a couple days and did a truly terrific job. Being the curious type, I poked in on them a number of times in the two days and Steve was more than happy to answer any questions I had. He showed me what they were doing and how it all was done. Throughout the entire job, I felt they were very professional and courteous. I have zero complaints with their work and had a very pleasant experience form start to finish. I would have no problem giving this company my repeat business and full recommendation. read more

My husband and I had just bought our first home and we couldn't have been more thrilled! Except we never anticipated our basement leaking water almost every time it rained. My husband and I would wake up in a panic when we heard rain falling on the windows. We would run to the basement to find water streaming out from underneath the window casings, leaks coming from the floor wall junction and snaking across the floor from one length of the house to the other. After 3 rainstorms of this happening, an lots of practice using a shop vac at 2am, my husband and I said enough was enough! From the moment I called Value Dry I felt like there was still hope for our basement. The specialists that I spoke with to make the appointment to have one of their technicians come out to our home were extremely helpful! Daren come out to our home and accessed the situation and sat down with my husband and I and gave us a wide array of options to solve our issue. He was very helpful in understanding our want to fix our basement issues but also our need to stay in budget! He recommended installing a window drain, new section of French drain, and a new sump pump well along with replacing our old sump pump. 2 days later we had our new basement solution installed in only a few hours! The crew was FANTASTIC! They even arrived earlier then usual to accommodate both our very early work schedules. They were friendly and professional and took great care in keeping all aspects of my home clean in the process. Once all the work was completed my husband and I couldn't wait for the next rainstorm! Sure enough it came and we were thrilled to actually be able to sleep all the way through the night without waking up in a panic, and the best part.... A DRY BASEMENT IN THE MORNING!! We are so very thankful for Value Dry and cannot thank them enough for restoring peace to our basement!! read more

Not very happy with this business. After a full installation of a drainage system, there was a leak due to a faulty installation. They sent someone out to fix it 3 times before they actually fixed it. Let me explain: I got a full perimeter system. A shower wall was against the cinder block. Instead of demoing that shower wall, they decided to go under the wall under floor with the system. The miradrain, they just curved about 3 inches from the shower cinder block wall. Water travels through cinder block and found a way to leak onto the floor. When I called, it took a week to get someone out. They demoed only about 24 inches of the wall. They taped the miradrain together. The miradrain wasn't under the concrete at that spot so water seeped through. They came back a second time and tucked the vapor barrier under the miradrain and spread some concrete along the Miradrain. The third time, they finally drilled into the concrete and put the miradrain in how it's supposed to be. They made the floor uneven when they patched it back up. Another complaint: Value Dry put the system around my water heater. So if your water heater goes, it will leak into the system right? No way. It went on me and It also leaked all over the floor. Thank God I still have the original drain. I was told prior to the full install I would be able to put nails in from framing 3 inches from the cinder block without messing with the warranty as long as they are small nails. The guy told me not to worry about it. So I did that. When they came back they told me since there are nails, they have to rip up the concrete and re-seal it because it voided the warranty when it was discussed prior it wouldn't be an issue - funny it was spotted the third time someone came out to fix an existing problem. I have no more water problems but I'm not happy with the service later. read more

Value Dry installed a French Drain and Sump Pump system in my South Philly House's Basement. After battling ground water issues in my house's basement for four months; their work was what has finally kept the basement dry. I am very grateful to them for fixing the problem (no water now for 2 months.) More details on my experience: Dan Kelly first spent almost a half hour on the phone with me, listening to the history of the problems, and various ways I've tried to diagnosis it and have it fixed. He recommended a French Drain system, which I was reluctant to have installed due to my budget. Very professional, friendly, and empathetic. He gave me a range of what to expect for costs, and gave me time to think about it so that a discount could be applied if I decided to go with the system when he came out to do an estimate. He helped me strategize how to get the system installed within my budget. I have a small row home, and was able to get the system installed for about $5,500. I was able to get this price instead of a package deal by doing some of the prep work beforehand myself and with a handyman (taking out the drywall, toilet, moving the washer/dryer, sinks, etc.). I had a separate general contractor refinish the basement afterwards. The job was scheduled right away. The Contractors were professional, got the system installed and finished in one day, and left the house and basement very clean. The sales office was very supportive, and resolved any concerns in a courteous, fast, and professional manner. In conclusion: While no one wants to have to deal with the expense or issue of basement flooding, I am glad that Value Dry was able to work with my budget, resolve the flooding issue, and provide great customer service. Thank you! read more

I have looked at many waterproofing companys in this area and found none do everything that Valuedry does. From working with their own crews to treating mold seriously no one even comes close. I have been an estimator for several companys and learning from the inside rather than just taking bids I joined Valuedry had have no regrets. This is the kind of company where the people make the difference. From the owner on down everyone works well together and at all times have the customers needs the first priority. Having seen how others operate there is no other company I would consider working with. I live in Phoenixville and often run into people I have helped as a Valuedry estimator. Be it stopping into a Wawa or market its always a positive experience. I would not consider working with anyone else as when I run into someone I did business with its more like bumping into a friend and thats what I like most. Knowing the job is always done right and if I see a previous customer Im good and their happy. Thats why Valuedry is my choise and why it should be yours too. Al Dark . read more

I had water in the basement a few times and searched online for different companies. I had a few estimates. When ValueDry came to my house the person was very informative and explained in great detail all the work that would be done and how fast they normally complete a job of the size basement. After he was finished measuring and getting all the figures, he wrote out the estimate and explained the different specials they were offering at thast time. He gave my wife and I to discuss it. After hiring ValueDry, they came in the following week and made sure all our possesions were wraped in plastic and protected from all the dust and debris. They completed the job in 4 days and left my basemnet as clean as it was before they started. They explained all what they did and gave me all the information to the warranty on my house. I highly recommend this company if you are getting any water in your basement. My wife and I sleep soundly now when it rains because we have no more anxiety of what could happen if we wouldn't have had this job done. read more

We would highly recommend Value Dry. Our initial meeting was with inspector Al Meo who looked at the water problem we were having in our basement. He concluded that the problem was coming from the outside so the project would require digging down to the foundation and sealing up all cracks and holes. We found him to be very friendly and knowledgeable. He explained exactly what needed to be done in a clear manner. We were able to get on the schedule within a few weeks of meeting with Al. The crew that came out was excellent--Lorenzo and Neo. They completed the job in 2 days. They were hard working (they dug a 15 feet hole by hand), friendly and clean. We thought the project price was reasonable for the value of the work and quality materials used. We like that this company has been around for over 20 years and they give you a lifetime guarantee on the work. We had an excellent experience from start to finish. read more

Value Dry recently installed its waterproofing system in our basement. They finished the job in less than 2 days, and left the work area as neat as they found it. They were unobtrusive while doing their work, with little if any disruption to the rest of the house. They needed to jackhammer the concrete to install a French drain around the periphery of the basement. The noise level was low. It didn't take them long to break up the concrete. They removed the concrete very neatly-again with little intrusion or noise. The workers were pleasant, industrious, and polite, and careful not to disturb or mess any other areas of the house. I have confidence, finally, that our longtime water intrusion problems in the basement will cease. Based on their workmanship and neatness of the installation, I would recommend Value Dry to anyone seeking a solution to basement wetness problems. read more

My basement would always become wet after a heavy rain. I was afraid that the walls were becoming damaged and my home would suffer from the amount of water that would appear. I called Value Dry after doing research on the web. When I mentioned to my best friend that I had contacted a business to take care of my basement problem - before I could tell him the name of the company, he said he had a problem with his basement and called Value Dry, and that they were great. Needless to say, that was good enough for me. They came in, worked for 2 1/2 days, kept my house clean (by putting up protective plastic), were courteous, very professional, did everything they promised, gave me a lifetime guarantee as well as value for my money, and fixed my problem. I now have a basement I enjoy and have recommended Value Dry to others. They were, as my friend said, "great." read more

For the last several years we have experienced leaking in our basement during wet weather. After trying several other temporary options we finally contacted Value Dry. The rep was very informative and took the time to explain why we were getting water and how they could fix the issues. I had a few other estimates and each came looked around for less then a minute and gave me a paper with a price. Value Dry was the only one who took time to explain the process. They were able to schedule us quickly and the crew that came worked very professionally. They were clean and worked in a very timely manner. After they left you would not have even known they were even here. The true test was Hurricane Irene came through about 2 weeks after having our new french drain system installed...not one drop of water in the basement! This is peace of mind. read more

They were a great service to work with on our problem. Setting up an appointment was quick and easy, and the person who came out was able to give us a quick and helpful solution. (We needed a French drain installed inside a room in our house to eliminate a water problem). The price was a bit lower than some other estimates we received but the friendlly and pleasant staff helped make our choice easy. The work was scheduled within one week, and they even arrived earlier than expected on the day. Total time was less than I figured and work was completed exactly as planned, even with a bump or two along the way. Our room is now dry and clean and ready for whatever we decide to put in there. Definitely a great company to hire, I'm very glad we did. read more

I would highly recommend ValueDry to anyone in need of mold remediation. My wife and I noticed mold growth in our basement and were concerned with the health ramifications that it could cause. We called ValueDry and they sent a terrific representative to our home. Brian C. is a very friendly, knowledgeable, and realistic representative and we could tell this right away. He came over and performed the tests, followed up, and provided the results ASAP. He was also the foreman for our remediation which was a large project that only took two days (three to pick up equipment). We always felt at ease and knew that the job would be done thoroughly and professionally. If you make ValueDry your choice, definitely ask for Brian C. He's the best! read more

I had 4 different companies come out to give me estimates. Valu Dry was not the cheapest nor the most expensive, but their representative was the most knowledgeable. After reviewing all the offers, there was no question in my mind that I was going to chose Valu Dry. And I don't regret this decsion in any way. The rep explained everything to my complete satisfaction. And the crew that did the job, not only answered all my questions while they were doing the job, but completed it to my total satisfaction. It was a job well done. They finished in about 8 hours and cleaned up everything. I was very impressed with the quality of the work done. I would definitely recommend Valu Dry to my friends and family. The quarantee is excellent!! read more

I read a ton of Value Dry reviews online and there were very few Value Dry complaints. I researched about 10-15 companies for my basement project and 5 contractors bid. Value Dry was the only one with an A Rating with the Better Business Bureau and the National Consumer Protection Bureau due to so many positive reviews and consumer responses. Out of the 5 contractors that bid on my job, Value Dry was the middle one so 2 were more expensive and 2 were cheaper but we chose Value Dry on merits. I don't have any complaints about Value Dry's products or services. They did a fantastic job. I guess this is another A+ Value Dry review. I'd refer them to my mother. read more

BEWARE!!! Stucco Safe is owned by same person that runs Value Dry. One inspects and the other remedies issues. Difficult to determine but Gabe Kesslick owner of Stucco Safe is same "manager" of 24 Hour Insurance Restoration LLC which does business as Value Dry - G. James Kesslick. If Stucco Safe finds issues in their inspection GET A SECOND OPINION. "Issues" may not truly exist. Value Dry will provide a proposal to remedy "issues" and no disclosure of the relationship is provided. DO NOT TRUST EITHER COMPANY. Link to business registration below so you can see for yourself. http://corp.sec.state.ma.us/CorpWeb/CorpSearch/CorpSearchViewPDF.aspx read more

After leaving a bad review after dealing with James (Jim) Kesslick's company, Value Dry, he attacked a business I was a part of giving bad reviews to the business, despite never dealing with the business. This is the epitome of unprofessional. Watch Out, he'll come after you if you give an honest account of your experience. Reporting to the Better Business Bereau The account with his business is they refused to meet with me if I was married and my spouse wasn't there, which is entirely irrelevant as she isn't part of the decision making. They said they'd charge me $150 to come out if she wasn't there. Ridiculous. read more

we were looking at for someone to fix our basement leaks. we looked into the company that did it before we bought the house and they went out of business. i emailed valuedry and they called and emailed the next day. by that saturday, an inspector was out looking at our basement. by friday, work was complete. i thought we would have had to wait longer to finish our basement. but they were on the ball with service! we will be recommending them to anyone that has any basement issues in the future! Thank you Value Dry! now we can complete our basement project knowing that we won't have anymore water damage! read more

We called Value Dry for an estimate to repair a crack in our basement wall that was leaking. Everyone we dealt with, from the receptionist to the repair crew, was friendly and professional. The estimator was prompt, thoroughly explained everything, and even gave us some inexpensive ideas for changing our landscaping to prevent additional water damage. The crew did excellent work and completely cleaned up after themselves. We found their rates to be competitive, and the best part was that they didn't try to sell us on anything we didn't need. We would definitely use them in the future. read more