The review done by Simply H. couldn't be more exact. I went to this dentist like 3 or 4 times within about 2 weeks of each other during the end of Spring because I needed to get all my work done asap since I was quitting my job unexpectedly and I was about to lose my dental insurance and they were the fastest of any other place I called to get me in- like the very next day each time.
Each time I went I had to wait in the chair for at least an hour each time and had to pay for another set of Xrays EVERY TIME- Even though I paid for the full Xray workup the first time and it had only been no more than 2 weeks since they were taken.
There was 2 female asian dentists that did the work, not sure which is Nozomi, but the younger dentist is the one that drills and pretty much does the prep work and there's an older lady that does the filling in. The younger lady was nicer but the older lady is very rude and abrasive!! She's also rough. Not nice at all.
I swear they order unnecessary xrays and drill away FAR more of your teeth than what is necessary. I had a very small 1 or 2 cm chip on the corner of my front tooth yet 1/3 of my tooth was drilled away- I took a picture of it while I was still in the chair because I was in such disbelief. Then the older lady told me that I should put a crown on it because a big piece of my tooth would probably break. For a tiny 1 or 2cm chip??? I was shocked!
They make you pay (Upfront of course) for things, like fillings, drill away most of your tooth and then say "oh, I can't finish, you need a root canal now." I have been waiting for a refund for almost 2 months now for several hundred dollars for work that I paid in cash that they were unable to do.. Not sure why they just didn't give me my cash back before I left. They made it seem like my refund would be back to me very soon, but now I called my insurance company last week and they said they paid them out on all of my claims a month ago but I keep calling the office and getting the runaround. The girl at the front desk is Angelica. She rarely returns any phone calls at all, says she's going to call me back and then doesn't. I would not recommend this place at all to anyone. It just isn't worth the headache! And believe me, this whole ordeal has been a headache! Just can't wait til I get my refund so I can be done with them. No wonder it's so quick to be seen. Go anywhere else but here. read more