Saw this HD and decided to see if they have the lights we were looking for…read more The staff was great in directing us to lighting. Lo and behold they had the lights!! Glad we stopped in!! The price was okay Plenty of parking for a busy location

The people at this store go above and beyond. They are so helpful, every one of them. I have never…read morefound someone working there that has been unpleasant.

Cody provided excellent service in solving a stove repair problem for me…read more She took the time to determine which parts were defective, and then had the initiative to find parts to do the job even though the manufacturer did not have them! She communicates well on the phone, explained the problems, presented her solutions and I have no hesitation in saying the job was properly done. I would fully recommend her to others in need !

From the owner: With 22 years experience in the major appliance trade. I have received journeyman trade…read morequalifications and extensive factory training from various manufacturers. You’ll get professional, quick, efficient and friendly service every time with a guarantee on service and parts. I am fully licensed and insured. I also offer a flat rate labor fee for all minor repairs, this way you know your cost before I arrive. Know who you’re dealing with, who is coming to your home, a personalized service that’s unbeatable.

Have dealt with Bestway for many years and always get great service, delivery service is very good,…read moreand any repairs I have needed have been done very promptly and successfully.

sickening scam. This guy Ross sold me a washer, it failed on day 1. He won't replace it. The lid…read morelocked, won't open after the cycle is complete. HE send a technician over, and that clown said some of these new unit needed to be calibrated. So push a bunch of button, and he left. And some time after, it fails again. Since Apr., it failed 5 times, and it's only Sept., and I use it once every 5 days. As I'm sitting here, they are sending another clown here to repair this. And when I talk to that 1-800 no. So I am stuck w/ this lemon, and the next step is to file a statement of claim If you buy anything from them, and you need service, they won't offer you service. You have to sue them to make them learn

YELP Reviews Trail Appliances…read more Everything is Smiles and Chuckles, until something goes wrong and everyone scattered. I purchased a LG Microwave from Trail Appliances June 25, delivery July 16and install July 17 Here is the photo of the damage on the microwave. I'm going to try and connecting with Jason the Owner Also this will be in my Google Review and Yelp Review. Andre, You clearly stated to myself and my wife that you would replace the microwave. I have not received any communications with your company. This unit was damaged at the factory as there was no damaged to the box it was in, and your people installed it damaged without notification, then told us just before they walked out the door. I'm sure your owner doesn't consider this good customer service and bad reviews are bad for business. It is the customer who pays his, and your wages.  Bill

OTR microwave really lame a lemon at 549.00 plus tax second time returning it to warehouse...it…read morereally sucks!!! so far away and sales staff not helpful at all-----stay far away!!!!!!!!!

I had excellent service from A to Z Vacuum - would highly recommend them! They are very experienced…read morein what they are selling!

My wife and I have been relying on A to Z for all our vacuum and carpet cleaner needs for many…read moreyears. They do it all, whether it's bags, rotating head replacements or repairs. They repaired our carpet cleaner when the small head would not vacuum up the water from the stairs. The original design restricted the movement of this hose and the rotation of the handle had ripped it open. They also removed the restriction so this would not happen again. Our latest fix was for a power switch that had stopped working on our power nozzle. They replaced the electrical harness and would have supplied a replacement hose if it was not possible to fix it.

Great local appliance repair service, my samsung dryer fixed the same day on the long weekend!read more

came to repair dryer reconnected burnt wire on dryer and…read morecharged 275$ for it he just put the burnt wire back on and didnt replace it never again

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

Dmytro Chornyi served us very promptly and blew us away about his knowledge of the product(…read morerefrigerators) on the floor. He determined what our space was and showed us only what he knew would fit. He knew the dimensions of the fridges without needing to check a manual, and easily and quickly listed the pros and cons of the appliances we looked at. He found us a heavily discounted fridge ( some very minor dents) which was exactly the same as the one we liked on the floor. He found the history of why the fridge had been returned and printed us up a complete manual. He is a salesperson any company would be very fortunate to have in its employ The checkout process was handled smoothly by Kadence despite the computer system being down. She apologized for the delay and thanked us for our patience

Complaint Regarding Poor Service and Communication - Trail Appliances (Langley/Aldergrove Location)…read more I am extremely dissatisfied with the service and communication I received from Trail Appliances in Langley/Aldergrove following the purchase of several major appliances, including a refrigerator, oven range, dishwasher, and microwave with fan. The issues began immediately after we paid for the order. First, the store had our delivery address recorded incorrectly, which caused confusion and delays. More frustratingly, we were not informed that the oven range would not be delivered with the rest of our appliances. As a result, we were left without a stove for two weeks. Attempts to get in touch with our salesperson were unsuccessful--our calls were not returned. When I tried to speak with a manager, I was told one would return my call, but that never happened. On a subsequent attempt, I was told no managers were available. Only after I expressed serious dissatisfaction did someone make a manager available to speak with me. After several back-and-forth discussions with the manager, Roger, we were offered a mere $75 in compensation for all the inconvenience we experienced. Given the lack of communication, the delayed delivery, and the repeated address errors, this offer felt inadequate. Even after confirming the new delivery date for our oven, the company again had the wrong address on file. I had to call once more to correct this--despite having previously reported the issue. Overall, I am extremely disappointed with Trail Appliances' customer service and lack of accountability. I will not shop there again and cannot recommend them to others.

Bed, Bath and Beyond is a great place to shop for home items…read more Lots of variety and pricing. Pricing on par with competitors and looks eerily similar too. Aisles are clean and layout is easy to navigate around. Staff are super friendly. Highly recommend for your home decorating or small appliances needs. Overall happy we have many locations now.