Had an amazing experience purchasing a new riding mower. The staff was very knowledgeable about…read moretheir products. Sarah went above and beyond. Sarah delivered the riding mower and explained in great detail how to use, service and clean it. I would highly recommend.

I has an extremely bad experience with this place. Back in May 2022 I had my lawnmower picked up…read moreand serviced for a tune up and it wasn't starting. I got the lawnmower back from them a few weeks later and the lawnmower still had the same problem and wasn't fixed the way it should have been, when I called them to report it still wasn't fixed right they wouldn't take it back unless I paid for another tune up because it was starting fine for them. The owner seems like a greedy money hungry prick who does not care about his/her customers and the service they get. Do not do business with this place.

This is the closest home improvement store to my house and I'm happy it is because the employees…read moreare great for the most part and they have decent prices on everything. Id also rather support Lowes than Home Depot so it works out. There are 2 employees that work in the garden section that are ill equipped to run the forklift so when you're trying to get mulch and they're blocking off the isles to bring something down with the forklift, prepare to wait.

Purchased a thousand dollar Whirlpool washer from them. The washer's control board went about a…read moremonth after and Lowes refused a return for a faulty product. They said you only had 24hrs to return it. Tried manufacture warranty, had to purchase a service plan and they came out to fix it and couldn't because the control panel is on back order for 2 months. I will never buy any large purchase from them again, especially appliances. Beware.

For a quick stop for this or that, I've noticed during several stops the past few weeks that this…read moreAce Hardware location is great. The employees are helpful and friendly. The selection is also terrific for what essentially is a country hardware store. Some items are a tad overpriced compared to big chain competitors, but there's enough in the store that's moderately priced to even out the differential.

From the owner: Your trusted neighborhood store for all your home improvement needs. Proudly serving the Western…read moreNew York community since 2006.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

great service! i will come back again and again, knowledgeable staff and welcoming environmentread more

Love Gui's Ace Hardware. They have plenty of employees on hand to answer questions. While not one…read moreof the big box stores they generally have most of what I need. During a recent home project I found myself there 5 times in one day. Each time I found my item quickly or was politely assisted in finding what I needed. I like their rewards program. I regularly get coupons towards purchases based on my previous purchases. They are convenient and friendly. They've saved me countless trips to the big box stores that are miles away.

Two months ago I was checking out on a Sunday. The manager asked me if I was goin to watch the…read moreBuffalo bills game because I was wearing a hoodie with a BILLS MAFIA on it . S so I explained to her that I had bought the hoodie to my local gym and that I was not a fan of the Buffalo Bills. They don't win anything. She then checked me out and said that I can leave her now because I was not a Buffalo Bills diehard fan. The manager was totally rude and ignorant to think that everybody should be a Buffalo Bills fan that shops at store she works at. Furthermore I had called the freight and explained what had happened. And a conclusion I am very disappointed that I never received a email or a phone call for a follow up of the situation. So then I had called the headquarters again and spoke to another person, and they still have not gotten back to me about a follow up. Even though Harbor freight does have cheap stuff that are discounted prices obviously through my experience at Harbor freight is definitely disappointing and not professional.

A few months ago I bought several items for a project, including Mitre saw, compressor and nail…read moregun. The purchase was over $700. I had to accumulate wood for this project so I did not even open the boxes (except the mitre saw which the 1st two were broken, but 3rd worked) until after the 90 days expiration (26 days late). The nail gun did not work. I thought it would be an easy fix, perhaps operator error, yet after talking at great lengths with their support, it was definitely defective. I went to the store and they said there was nothing they could do about it. Later I called and asked to speak to management. They echoed the same line, they would replace it only if I bought the 2 year warranty (the person I spoke to at the store did not offer that. I had already gone to Home Depot (where they sell quality products) and purchased a new one. I understand a 90 day return policy, but this is a terrible business practice. It was brand new, in box, untouched, other than trying to get a faulty product to work. There is a reason that Harbor Freight has 1.5 stars. They are absolute dogshit and I don't care how bad I need something, I am never walking into that place again. Sincerely, die poor assholes!

I thought I had written a review for this place, but either I'm out of my mind or it was lost in…read morecyber space. Whatever the case - if you are a local or in the area for summer - when that ever arrives - check this place out because it's not just lumber at Smith's. The place has a huge selection from hot tub supplies to that little something special for the lawn tractor! Every time my wife and I go into this place - well - it amazes us! There is new items that arrive throughout the year and this is the one place in town that actually has something for every season. You will find some of the friendliest staff inside or across the street when you actually go there for lumber. Oh yeah - they have the best wood pellets, a few tools and YES FREE popcorn! Folks it doesn't get any better then this. Well - with one exception - with all this greatness - they accept credit cards for a reason - the prices are not Walmart, but then again - it's better that way. Checks and Cash always welcome and they have plenty of parking - it's FREE too! The only reason they don't get 5 stars out of me is because of the slightly higher then I'd like prices!

I strongly disagree with the review posted on AARP dated 4/6/18, I have been going to this store…read morefor many years and never had I ever experience any problems with the store and staff, they are always very helpful,and friendly. If they don't have what you are looking for they'll order for you. Right now the store is doing some remodeling which will make this store better.

We had to do some landscaping so we came to pick out some plants. Now, I don't know a lot about…read moreplants or landscaping so I am not an expert on this, but overall it was a pretty positive experience. They have a lot of different kinds of plants, trees, etc. It was a lot larger than I'd realized and they have a huge shopping area inside the greenhouse as well as outside. They have quite a variety of plants and they were organized well so it was easy to shop and compare the kind of plants you were looking for. There were nice information tags on every plant to ensure you could find things to match your environment requirements. There are more things to choose from compared to a Home Depot or Lowe's but they are a bit more expensive. In general it seemed kind of expensive to me but I know this stuff isn't cheap. Hard to compare to similar stores because it was my first time.

People that work here act like you are inconveniencing them and they don't like their job. Also…read morewatch out for the attitude they give you when you do decide to ask them questions for your lawn or garden needs! You will see what Im talking about if you go there. Shop around. There are better.