Always find what I am looking for (in a pinch). Well, how about 90% of the time. I have shopped…read moreDibbles for 37 years.

I wish the large Hispanic woman at the desk was friendlier however she does know her stuff. I've…read morebeen going to divorce since the early 80s probably actually late 70s with my dad. I'm really glad it's still there.

My first time at Harbor Freight and it was a great experience. The staff were extremely helpful,…read morethey had what I came for and I was in & out in 15 minutes. The store was clean & bright and I was mesmerized by all the shiny tools. I feel like I should go back and check it out when I ha've more time even though I do not have a garage and I don't need any tools.

Loads of tools, helpful staff and lower prices than the 'big' places…read more I've purchased a few tools here and been very pleased with them

Always my place to go for various bolts and parts for my projects. Staff is very helpful.read more

Hector's was, apparently, the first of the gang with a gun in his hand, and the first to do time…read more And if you want hardware, I will show you some hardware. What do you mean, you're already hard? Where? I had to fix my porch door, and this place were extremely helpful! Not the cheapest prices in the world, but then nothing is these days. They were reasonably and friendly and I don't really have any negatives whatsoever. Since that job (which was in September), I've recommended Hector's to two or three different people. If you have any home improvement type stuff to do, as much as Home Depot and Loews get all the press, Hector's is my tip for your best bet.

Super service people and knowledgeable of products. Staff helped me fix my mom's walker and came…read moreout to the car to fix it. Great place to stop!

Great neighborhood spot. Lots of unusual old time hardware needs can be found here... V belts,…read moreindividual bolts and screws etc. staff is very knowledgeable about what they have.

I have had repairs done at totally Tools several times.everyone is extremely knowledgeable and…read morefriendly even if you have a question Mark will answer it for you or any of his employees. I just had a set of snowblower tires put on Everything was done perfectly and they took the time to explain exactly what needed to be done to get them on correctly. they were fast and very fair with their pricing i highly recommend using their service.

Awesome experience. My riding lawnmower stopped working the other day. Called Totally Tools…read morebecause of previous service I was satisfied with. They picked up my lawnmower on a Sunday and returned it to me fixed in less then 24 hours. That is absolutely amazing. I also appreciated that they called me to quote me a price for repairs to get my approval before performing any work. Pick up and drop off service available. Pricing was very fair. This has been my second experience with Totally Tools and I have been thoroughly impressed. Any small engine repairs needed this is the place to go.

The staff here is always helpful and knows right where everything is when I come in with a need!…read more Recently, I needed a nut and bolt but wasn't sure of the size when I got here. They took the time to figure it out with me and when I got home, it was perfect. My wife goes in for things we need too and they always deliver. To the low rating of this establishment: I think you should give them another try.

Just recently I visited Manny's Ace Hardware in East Aurora, during check out I asked about a…read moreMilitary/Veteran discount. I was told that I must be a rewards member to get a discount. after getting home I researched Ace Hardware policy and found: Discounts for Active Duty Service Members and Veterans' Discounts Ace offers discounts to both current servicemen and women and veterans - present your valid ID at checkout. While the exact amount varies by location, some stores give up to 10% off. Needless to say, Manny has lost my business.

I ordered a Toro mower online that was on sale in April or May. My ordered was cancelled by toro I…read moreguess because it was backordered. The sale was over by the time I tried to order it again. I waited till June to reorder when it was on sale again. I joinedAce rewards and got an extra discount. It came to just under $500. I believe the non sale price was $700. I was told it would be in just after 4 July. They took my info and wrote it and the price on a piece of paper. My husband went in a couple weeks later and they said next week. I called about a week and a half ago and they said it was in but they couldn't call me because they "lost" the paper with my number on it. When my husband went to pick it up he was told the sale was over and it was now the regular price! I called and said I didn't understand why I didn't get the sale price since it was them and Toro that advertised without enough stock. He call me back and said he's give it to me for $600 something. Still more than $100 more than I was quoted. The lady that was there when I went in remembered me and the situation but referred me to the owner. I didn't buy it and as much as I prefer to support local , which was why I went there in the first place , I will never buy anything more than a can of bug spray from them. I have an ACE near my work. I'm not even sure I will buy a Toro, but, we had luck with an old gas mower but wanted to upgrade to a battery powered one. I don't believe they "lost" the paper, I'm just mad that I didn't screenshot it, but, I doubt it would have mattered.

Stopped in this very afternoon to see if I could get a lightbulb that flashes red-white-blue. Saw a…read moresign on the door, requesting folks not to let the store cat out, As I walked in, said cat was splayed out in the doorway, rolling around and purring. A helpful clerk found me my light bulb and I made a new kitty friend. I will be back and soon!!

I am reviewing the Hectors on French because that's the one I go to most often but this review…read moreapplies to all the Hector's I have been in which are most in the area. Hector's has been my "go to" store for everything I need to fix something for 25 years if I am serious about getting what I need quickly and as efficiently as possible. They pack an enormous amount of useful items in comparatively smaller stores than Home Depot, Lowes or even Valu but you don't feel you are in "cluttered" stores. Everything is kept organized so you can find things quickly. They hire people that know exactly what you need and if they don't they are not afraid to ask the senior staffer. I have never left a store without either the exact item or items I need to complete the task or the knowledge to go exactly where I need to for whatever I am searching for that day. I do still visit the big chains for sale items on occasion but I feel when I go into those stores there is sensory overload with all the items and sheer size of the that I many times forget what I went there for in the first place!! The other thing that drives me to madness is the inability to find somebody to ask a question in the area I am looking. Sure I can find somebody for a question I have about some electrical project but I usually have to walk to the other side of the store before I find somebody and then that guy has to put a call out on the radio to the people who can handle electrical and maybe just maybe I will get an associate in the electrical area in 10-20 minutes. Go to Hectors for anything you need and I am sure you will walk out a happy camper in a fraction of the time it would of taken you with other places.

Called over 20 times during business hours. They just let it ring, then hang up. So I drove over…read morethere and called while I was in the store. I saw the clerk walk over to the ringing phone and press a button - and poof my call was dropped!