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Valliani Jewelers

4.8 (79 reviews)
Open 10:00 am - 9:00 pm
Updated 1 month ago

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Services - Valliani Jewelers

Jewelry cleaning

Jewelry redesign

Jewelry repair

5 More Services

Jewelry reshaping or resizing

Jewelry stone setting

Watch cleaning

Watch overhaul

Watch part repair

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Reviews With Photos

Bulova.

Easy to deal with. Lucy treated me very well. I felt both the experience of a high end jeweler and a family owned business. Highly recommend.

Ben L.

Worst experience ever. Mightmare began after resizing. I went there to buy a small Christmas gift for my wife. Santa Anita mall is 30minute driving distance from my house and I visit there sometimes. I was looking for fairly cheap and simple ring. I was not so sure about ring size, so I asked if it can be resized by free and they said it is free for the first time. After I bought it and gave it to my wife, we went there to put it on the resize order. They told me they will call us when it is ready. They did not. They did not answer the phone so I had to visit to ask if it is ready after 2-3 weeks. The ring was ready and I brought it back. A small jewel stone dropped in the next day!!!!!!! I called them and they said they can fix it again. I went there to put it on work order again, and they told me they will call me back. They didn't. I had to call again, and they said they will call me back when manager comes. They didn't. I had to drive 30 minutes to go there only to ask what is going on. Ring was not ready and they said they will call me back when it is ready. They didn't. I called them after 2-3 weeks again, and they said it is ready. I went there to pick it up, and the NEXT day, the same jewel stone fell off. My wife was tired of this, and asked for refund. They refused. We said this is about the quality of the product, not our fault. We just wanted to refund. And they literally said it is just CHEAP ring and it can happen all the times. Excuse me? So we spend TINY 200$ to wear it ONE DAY normally? This just does not make sense at all. We complained and they never want to give a refund, and we were getting tired of it. We just asked for a reasonable solution because we do not want to keep doing this: wear one day, send work order and wait for 3 weeks, then repeat again. They said they will order the same ring with the same size, which does not go through resizing process. (They do know resizing was the issue) we had to accept that offer as they never want to refund. We had to trust the new ring will be ok. They said they will give me a call when it is ready, and i told them i never got a call back so i want to have a specific date of call back. They said 3/19. I came back. Yes, again, i did not get a call back on 3/19. I called on 3/20, if the ring was ready. They said yes. So i said i will stop by when i can. They called me on 3/22 saying the ring was ready. (??????????? I already communicated with another staff) finally i picked it up later and finally the ring does not seem to have an issue. It took 3 months to finally use the ring daily for my wife, and it was a very embarrassing process for me as it was a gift and my wife had to go through all those unpleasant experience. If you wanna buy a ring there, do not use resizing work order. Also, your a couple of hundred dollars spending might look too cheap for them to give proper supports, so you have to bring more money to buy gifts for your wife/girlfriend. Buying a $200-300 product and if you fade any issues out of it, it only makes you look like an obnoxious customer while you did not do anything wrong. I waste serious amount of time for many unncessary visitings but who cares?

Trying it on in the store as I wanted this to be a pinky ring
Juan M.

Jesse the store manager reached out to me and invited me to come in to make things right. He sent the ring back and it was sized correctly to my pinky. Jesse under promised and over delivered which is something that is always appreciated. I'm very happy with the outcome and I will definitely grab something from this location in the near future. Thanks again Jesse

My daughters beautiful cross
Victoria B.

My daughter told me that she wanted a she wanted a necklace with a cross, so what did we do? We went shopping for one. We went looking and came across Vallani. And Immediately, we were greeted with a sweet smile from Lucy. Professional and attentive every step of the way. We found the perfect pieces. After that everything went smooth. A seamless process we From the moment me walked up, Lucy was so helpful and so sweet. I know where I'll be getting my next piece of Jewelry from.

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1 month ago

Amazing service, Lucy really made my experience seamless and easy! No pressure just good times!

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1 day ago

Very nice and welcoming! I love coming to see them. My favorite place to buy my jewelry. Thank you Lucy

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6 days ago

One of the best experiences I had while shopping for a ring. I would recomen Lucy for the best price and help.

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2 months ago

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1 month ago

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3 months ago

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1 year ago

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2 months ago

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4 months ago

Lilly was so wonderful and helped us find the perfect necklace. A beautiful piece and great assistance!

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4 months ago

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4 months ago

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1 month ago

Lily did a great job in servicing me. She took her time to help me find exactly what I was looking for for :)

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1 year ago

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6 months ago

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1 year ago

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2 months ago

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2 months ago

Lily and sunny are always helpful and nice as always. This is my second purchase and couldn't be happier.

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5 months ago

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1 year ago

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3 months ago

Lucy gave an excellent service I will definitely come again. One and visit VALLIANI jewelers

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1 year ago

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10 months ago

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10 months ago

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5 months ago

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9 months ago

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1 year ago

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5 months ago

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5 months ago

Lucy and Lilly were very helpful find my dad's ring. I will definitely come to valliani again. Thank you Lucy for your hard work.

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5 months ago

Amazing help really knew their stuff and really helped out alot and made me feel welcome

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9 months ago

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1 year ago

LUCY IS FABULOUS, thank you for the amazing customer service, my ring is stunning! I'll be back and look forward to working with you again.

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11 months ago

The salesperson is very professional, kind and extremely friendly, helped me chose what i needed. Thank you Lucy!

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9 months ago

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1 year ago

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1 year ago

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3 years ago

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9 months ago

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10 months ago

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2 years ago

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10 months ago

Jesse is amazing! Got what I wanted and walked out. Jesse made it quick and easy. 10/10 Recommend.

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Review Highlights - Valliani Jewelers

The staff were very friendly and helpful, especially Andie who helped me find the perfect ring for my future fiancée!

Mentioned in 10 reviews

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My husband and I were just at the mall and decided to stop by and look around Kevin Jewelers with…read moreno intentions to buy anything. I have to say, Maha was such a great sales associate, helpful but not imposing and she indulged all my questions and showed me all the pieces I was curious about. Her manager Diana was just as great answering my questions and discussing options. I was so impressed by Maha and Diana and really appreciated how patient and helpful they were with me; they totally inspired trust and confidence that I ended up updating my engagement ring! Diana was so sweet, she got my wedding band so that my rings would match. Maha even cleaned my other ring while Diana was writing up my order. Fast forward 2 weeks, Diana gives me a call that the ring is ready as promised. It was gorgeous. Emerald-cut with baguettes, with my wedding band polished to match the new ring! Service deluxe. I currently have two vintage earrings from my grandma Diana is helping me with a replacement stone prongs-tightening and I'm looking forward to getting them soon. I plan to make more purchases with them in the future!

Great staff and overall environment! If you come here, definitely ask for Sandy Jeng--she goes…read moreabove and beyond to get you the deal you want (she deserves a raise). She's also very kind and funny. They have a great selection and some of the best deals around. We were looking for everyday rings to wear casually and found exactly what we wanted.

Valliani Jewelers - jewelry - Updated May 2026

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