Alex is a FRAUD & Con so nice & acts like he really helping you when he is not!! He sold me a…read morelemon!! I bought my 2014 Nissian Altima in 10/2024 . Just a few days after the 30 days warranty was up! My car really starting going down hill! He reimbursed me for one problem that I had. But after that it's been a problem after problem all year long! He also didn't give me the information he was supposed to before I purchased the car. There was a half fast job done on the body and interior in the car that is now all falling apart inside and out. So be careful, especially if you're a woman do your homework on any auto dealership that you seek especially this one!! Alex I told you not to give me a lemon you said no accidents which was wrong. I also told you this is a gift from God so if you sold me a lemon, you would feel the raft of the Lord!! So sad because my family knows you!!

Very good service, Alex is an amazing sales person, and the owner he's very polite and happy to…read morehelp you.

Terrible service. Just feels like a front, no personality, they are clueless to info on the cars…read more It's more like if you want it buy it. Doors were always locked and no sales people. Looked at me like what do you want. Twice I've been here for a car I was interested in and the same thing. Avoid this place is my advice, they might be buying cars with bad conditions and fixing them enough to sell them

TERRIBLE customer service…read more I had tried numerous times to get ahold of a sales rep. They kept telling me someone was going to call me back, and no one ever did. I finally got ahold of someone after some time and discussed the price of a vehicle. Being that I lived 1.5 hours away and the vehicle was overpriced to begin with, I was very upfront that I was only going to drive down if they were willing to work on the price. The sales rep Clara said "yes we are able to work on the price" to which I asked her to please double check with her manager and let me know ahead of time if they aren't so that I didn't need to drive down. I never heard back from her again. We tried calling days before the appointment and again, we weren't able to get ahold of anyone. When we finally did, we were told Clara was going to give us a call back. No call. Fast forward to the appointment with Clara. We arrive, the car supposedly isn't even at that lot. Then Clara has the audacity to say that they are only going to drive the car over if we're okay with the list price because they are not coming to come down at all. Unbelievable. Don't waste your time with these people. They have no concept of what customer service is or how to conduct business. We should've seen how unresponsive they were from the get-go as a big red flag.

The price is high but the customer service is on point…read more If you're there waiting make sure you get a complementary coffee.

AVOID AVOID AVOID…read more Even by used car standards, these guys are easily the biggest liars and scumbags I've ever dealt with. And they are so stupid it's all in writing. First they lied and told me they could sell the extended warranty for $2,900. Then they tried to sell me the same warranty for *$9,000* on a car where they were offering the identical warranty on their own website (same car) for $5,700. They just inflate the prices and try to screw their customers hoping they don't notice. See screenshots below. Then the finance manager claimed it was a "GM manufacturer's warranty" even though that was a blatant lie. It was for a Corvette and he later admitted it was done by Toyota Financial Services. Then they claimed a third party warranty would offer Used fake Chinese parts. Yet another lie. All in writing. Then they promised to reserve the car with a credit card. I told them to send me the info so I could give them credit card for the deposit and book travel. They didn't send it and I followed up three times today. They kept blaming their email system not working and other excuses. He finally sent it as I was walking into a 4PM meeting, and I told him I would sign it when I walked out and call him. I called him as I walked out and he told me that he had someone else coming to see the car and that "they had been trying to get a hold of me all day" - another COMPLETE LIE . I had literally called them FIVE times that day, and had spoken to him less than 90 minutes before. I have the call history to prove it. He also told me they had "30 salespeople competing to sell that car". When's the last time you saw a small town car dealer with *30* salespeople? These idiots wasted hours of my time, and lied repeatedly at every step. (and in case you're wondering, see attached photos where they claimed they were offering a factory GM warranty as a Toyota dealership, as well as the warranty discrepancy) Trust me... Take your business elsewhere.

Five stars isn't enough for Cindy and Jose at Downey Hyundai! We originally came from Riverside…read moreHyundai after a negative experience with a salesperson left us feeling uneasy. By the time we made the drive to Downey, we were completely overstimulated and exhausted. The dealership itself has an amazing energy--great music and a fun vibe--but we were overwhelmed. Enter Cindy. She literally felt like an angel stepping out from the back. Her presence instantly brought a sense of calm. She was remarkably patient, actually listened to what we needed, never rushed us, and seamlessly pivoted with us every step of the way--all while keeping a warm, reassuring smile. Jose and the rest of the staff were just as incredible, taking total care of us by making sure our phones were charged and keeping us supplied with water and snacks. We felt so valued and completely at ease. It's no mystery why Downey Hyundai has such high ratings. If you want a stress-free, compassionate car-buying experience, ask for Cindy and Jose!

Personally, I had a good experience here at this Hyundai dealership. I came here for a full…read moresynthetic oil and filter change using a promo I found online. $59.95 out the door plus taxes and a 3% credit card transaction fee, which is better than all the other competitors. Initially, other dealerships quoted me $139.99, which is insane, right!? I would definitely come back here for maintenance whenever they have a really good promotional deal. Their website also says they will match other dealership promotions, so that's a big plus. While waiting, they have a decent waiting area stocked with coffee, a few chips, and, to my surprise, donuts. I came in at 6:30 AM and had my car done and picked up by 7:50. Fast and efficient service without any crazy sales pressure.

My Chevy buying experience was great. I got the opportunity to work with Anthony. He was very…read moreknowledgeable and professional. He was able to help me get into my brand new 2026 Chevy Silverado 2500. I highly recommend Chevrolet of Puente Hills to the World, and If you are in the market for a brand new Chevy, I highly recommend you ask for Anthony as soon as you come in for assistance. He will send you home with a great car buying experience to share with your family and friends. Thank you Anthony

CHECK YOUR VEHICLE CAREFULLY AFTER EVERY SERVICE!…read more I recently had my truck serviced and specifically asked them to rotate the tires and check the tire pressure. According to the paperwork, both services were marked as completed. However, when I personally checked the truck afterward, I found that the tires had not been rotated. I know this because I work in construction and had paint on my rear-left tire, and that same tire was still in the rear-left position. I also checked the tire pressure myself and found: - 74 PSI - 59 PSI - 67 PSI - 75 PSI My truck has LT (Light Truck) tires, and the manufacturer's maximum recommended pressure is 80 PSI. The issue is not simply that the pressures were below 80 PSI--the manufacturer's recommended cold inflation pressure for the specific vehicle/tire combination should be followed, rather than assuming 80 PSI is the correct operating pressure. What concerns me is that the paperwork stated that the tire pressures had been checked, yet these were the readings I found afterward. The biggest concern is that services were documented as completed when, based on my own inspection, they appear not to have been performed. I recommend that everyone check their vehicle carefully after service. Check the tire positions, tire pressure, fluids, mileage, and any other work you specifically paid for. Don't rely solely on the paperwork. Make sure you actually received the services you paid for.

Amazing experience within such a little amount of time in trying to find the right vehicle for our…read morefamily. I highly recommend this place for anyone trying to find a used car or truck/suv. I know there are many used car lots on the street, but this was our experience and glad to share with everyone that our experience went very smooth. They even helped to fix our front suspension which was worth the wait and rides smooth: 2015 GMC Yukon XL Denali, was the way to go to start our future camping adventures. Great family SUV and very clean and honest staff! Go check them out! And hope you find your next awesome ride! This location is in Whittier just FYI!

I just wanted to take a moment to extend a heartfelt thank you to Generation One Motorsports. A…read morespecial thanks to Jermaine for guiding me through the process of getting my son his first car, and to Sergio for making the transaction smooth and stress-free. Their professionalism and courtesy were truly outstanding. The entire staff was welcoming and helpful from start to finish. If you're in the market for a vehicle, I highly recommend checking them out--you won't be disappointed!

Purchased a vehicle for my daughter 12/31/2016 with cash. Took possession of vehicle that day…read more Final price included tax & license & DMV fees. After not receiving any new plates in the mail from the DMV on the 58th day, we called the DMV. We were told the paperwork was never turned in and the car has not been registered since summer 2016! Called dealer. Was told "they forgot to smog the vehicle" to get it registered. Major DMV violation. Vehicle is now in Phoenix and after $1,270.00 in repairs, we learned the vehicle has major emission problems and will not smog or make it back to California. Now what do we do. As of this time & date, we have a vehicle with major mechanical issues that we do not legally own even after paying $3,500.00 CASH!!! The dealers is delaying, wanting to "make payments" to us. DO NOT BUY A VEHICLE FROM CALI AUTO SALES, UNLESS YOU WANT TO GO THROUGH A NIGHTMARE LIKE US.

Avoid. Went to their auctions a few times. They have employees / people they hire bidding against…read moreeveryone so that prices get jacked up. Don't believe me? Go to auctions and notice same people there every week raising prices. When employees/ people they have bidding on the cars win the bid. You'll notice the car stays in the Lott. Deceptive tactic.

Awesome service at very affordable prices. They kept me updated and reassured. My 2004 Honda Pilot…read moreis now running like it's a 2026! Thank you brothers!!

HAVEN'T FOUND A HONEST AUTO SHOP YET ITS A SHAME! initially…read moreplanned to have my motor mounts replaced at Johnny's Auto Repair, but I requested a inspection first to check the passenger side tire because it felt off shaky so I wanted to make sure it was safe and a comprehensive inspection to identify any additional repairs that could be addressed during the same service. While the vehicle was on the lift, the experience shifted from a routine service to a series of significant red flags. Deceptive Diagnostics: A service advisor named Jose showed me torn CV boots and torn boots on the struts. He then pointed to a groove on the inner face of the driver-side front rotor (the side closest to the engine) and pointed at the brake pads, claiming I required a complete brake replacement on all four wheels. As someone who replaced my front brakes less than a year ago and knows the condition of my vehicle, I could see clearly that the pads still had plenty of life and did not need replacement. Despite using the "damaged" rotor as his primary evidence for a massive repair bill, he never once mentioned replacing or resurfacing that specific rotor in his recommendation. It was a clear attempt at a predatory and unnecessary upsell. Documentation & Transparency Issues: I was told I needed a radiator cap, two front axles, all four struts, and full brakes. When I requested an itemized price list to review the cost of parts vs. labor for the $3,400 quote, I was handed a small, hand-torn scrap of paper itemized breakdown is unprofessional and fails to meet the transparency standards required by the Bureau of Automotive Repair (BAR). Between the deceptive "faulty" brake pads and the lack of proper documentation, I can only conclude that they thought I was a dumb person who knew nothing about cars because I am a women I can no longer trust this shop. I strongly advise anyone visiting this location to get a second opinion and demand a formal, written estimate before agreeing to any work. Shame on you Jose You came highly recommended.