What a great little place this is! I have been taking my…read moredog here for the last couple of years and can't really fault it. The staff are just wonderful, very friendly and helpful, and they are happy to take a bit of time to explain things to you or reassure you of anything. Very highly recommended

since being taken over by Andrew this vets has been totally transformed, gone are the grubby walls…read moreand rather dismal parking; instead all the windows have been replaced, the walls painted, the gardens plantedwhat a difference! Now the practise itself is as welcoming as the staff. Andrew really knows his stuff and the animal's welfare is paramount for him. The charges have been reduced and they now do homeopathic remedies along with the medical ones. I would never trust my animals anywhere else!

Wonderful practice. Great knowledgable vets. Many facilities. Seperate cat and dog waiting room…read more This extends to the seperate cat and dog kennels and even operating theraters! Nurses on hand to help with any enquiry. Its also the base for all the local veterinary emergancies. Great puppy classes too!

From the owner: At Castle Vets in Reading, we strive to provide outstanding, compassionate veterinary care to…read moreimprove the quality and length of life for pets and bring peace of mind and reassurance to their owners. Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independent small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice. Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park. We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.

We spoke to reception and requested a call back prior to further treatment being carried out on our…read morebeloved cat. This was ignored and the treatment went ahead which made no difference to our cats condition, prolonged our cats suffering and resulted in an increased vet bill. Would not use again. If you do, make sure everything is in writing and you record phone calls.

Truly wonderful. My dogs and cats have been going here for over 12 years. I now live in Overton but…read morewouldn't go anywhere else. My sister also takes all her cats and dogs there and feels the same way. All the vets are brilliant and really care about the animals. The nurses are really friendly and helpful. They have long opening hours which is incredibly useful around working hours and also do Saturday mornings for regular appointments. I definitely recommend them.

My Mum and Dad have been going to this vet for about 14 years. They have helped us with Oliver…read more(cat), Felix (cat), Henry (dog), Doris (chicken), Pheobe (cat), Tabitha (cat) and Rosie (cat) over the years and being such animal lovers that we are they alway are sensitive. We have even called them up in the middle of the night with an injured bird that one of the cats have brought in and they never seem phased or troubled by this. They can be expensive if you don't have pet insurance but you know that your animal is being looked after. There is a nice little car park outside so it's not not traumatic getting your animal there and they have really helpful reception staff. Thank you Moor Cottage!

Have only recently joined this Vets, after coming here we have been highly impressed with the…read morefriendliness and welcoming approach they have given, genuinely interested in the dogs, we have 2 greyhounds Ace and Polly. Today they went the extra mile as on our way to have there boosters we got a flat tyre, they was so helpful let us sit in the waiting room offered us cups of tea and gave our dogs beds to lie on while we waited for breakdown service to change tyre on our car. Would heighly commend this Vet, best we have we ever been to. Thanks you so much From Gillian and David Coombes

Great practice with friendly and efficient staff, caring vets, and parking right outside the door -…read moreon the back side of the building. They operate a Price Promise scheme.

Vets practice on Farnham road which alongside their standard practice offers 24 hour emergency…read morehelp. They were fantastic when we took one of our gerbils to them. They were equally fantastic when we called them in the small hours of the morning after witnessing a cat being run over, took the cat to the vets and they saw to it. They even gave us a courtesy call the next day to update us on the cat.

Great staff, always helpful and sensitive when dealing with stressful times for their human…read morecustomers.

These vets definitely come recommended by me. All the vets I have seen there have been very…read morehelpful. I have small rodents and so you worry that vets are only interested in cats and dogs, but everyone here has been very good and have helped keep my pets happy and healthy. They are also willing to try new treatments and will take suggestions from me about suitable medication or treatment. Prices are reasonable and very fair (eg they don't tend to charge for a quick check up if your pet has already seen the vet for the same thing).

Despite my many emails to them, this shocking, disgraceful, neglectful Veterinary practice…read more(Vets4Pets Newbury) continue to ignore me and refuse to accept any responsibility or liability for the neglectful and disgusting treatment of our beautiful 12 year German Shepherd right at the end of his life; just when he needed them most. I cannot emphasise enough to anyone reading this how distressing it was for my wife to phone around other vets to come and help us by putting our beautiful boy to sleep as he was deteriorating by the hour as they would not help us. We are seeking independent advice from a vet mediation service but until then everyone needs to be aware how Vets4Pets Newbury failed our family and more importantly our beautiful boy in the worst possible way at the worst possible time, and we will never forgive or forget the pain they have caused. I urge anyone reading this to not use them as they will not only rip you off they will not care one bit about your pet.

Completely unskilled Vets probably minimal qualified, and clueless when it comes to rabbit care,…read morethese Vets killed my beloved bunny when in GI stasis was sent home with painkillers and no meds or treatment at all! I complaint and was ignored. I went to see another Vet who advised my bunny was in immediate need of intensive care otherwise he would die. I demanded these Vets to pull their finger and they performed a theatrical 30 minute gi stasis care in front of us which most likely they googled. Completely inept also showed to be unskilled when diagnosing inexistent ailments just for the sake of profiteering and submit my poorly weak and anorexic bunny still in Gi stasis meds to unsuitable unnecessary treatments. I managed to move my bunny to another Vet but they advised the condition had deteriorated and his stomach was dilated with gas - because the Vet never gave him necessary meds or admitted him to intensive care. These Vets should be stripped of their titles and closed down, by the looks of it I wasn't the only one affected with their negligence. It is disgraceful that authorities continue allowing these practices to exist jeopardising animal health and well-being. Shame on you PETS AT HOME for advertising these inept Vets!

We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

Our vet of choice and has been for the last five years. Tucked away up Harpsden road - so you know…read morethat you've got a fighting chance of being able to park - this is a small vets. The staff are all very friendly and the vets (so far) appear to know their stuff. My only gripe is that, due to the size of the reception area, if you have a psychotic dog or something (as we do) it can cause havoc with all the other rabbits, cats etc waiting there. Frontline - as with most other vets - cost the absolute earth, so order it off t'internet.