We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

We use this vet for our two cats. It was originally recommended to me by a friend who is a vet but…read morehas moved and now lives too far away to be our vet. I like that this is a small practice with staff who genuinely care about the animals rather than profit which can be a problem with some of the larger chain type of practices. I have always managed to get a same day appointment when needed one of my cats is often getting himself into scrapes and has needed quite a few visits over the years. I do find this to be a lovely friendly caring place and we will continue to use it for as long as we have animals.

This is my local vet and my cat seems quite happy to go there! The vets and technicians are…read morewonderful. Always helpful and cheery. The only things is that the waiting room is quite small and can get backed up. Quite often there is a wait and sometimes there is nobody behind the reception desk. I wish people who had dogs would keep them next to them as it can be frightening for chidren and cats to go past. The fees are good and the vet is lovely, so I continue going there.

The veterinarians at this practice are amazing. They do home visits as well as office visits and…read moretruly cafe about the animals they treat. We've experienced both home visits and office visits for a cat and a dog and been more than impressed with the service. Chris is our primary veterinarian and he is amazing, but we've also worked with Mel and she is equally great. I would recommend this clinic wholeheartedly to any animal lover.

Vets practice on Farnham road which alongside their standard practice offers 24 hour emergency…read morehelp. They were fantastic when we took one of our gerbils to them. They were equally fantastic when we called them in the small hours of the morning after witnessing a cat being run over, took the cat to the vets and they saw to it. They even gave us a courtesy call the next day to update us on the cat.

Great staff, always helpful and sensitive when dealing with stressful times for their human…read morecustomers.

We spoke to reception and requested a call back prior to further treatment being carried out on our…read morebeloved cat. This was ignored and the treatment went ahead which made no difference to our cats condition, prolonged our cats suffering and resulted in an increased vet bill. Would not use again. If you do, make sure everything is in writing and you record phone calls.

Truly wonderful. My dogs and cats have been going here for over 12 years. I now live in Overton but…read morewouldn't go anywhere else. My sister also takes all her cats and dogs there and feels the same way. All the vets are brilliant and really care about the animals. The nurses are really friendly and helpful. They have long opening hours which is incredibly useful around working hours and also do Saturday mornings for regular appointments. I definitely recommend them.

I've used this practice since it opened and can't recommend it highly enough…read more My cats have all (that makes me sound like a Mad Cat Lady!) been rescues without a clean MOT between them, and the staff have always been kind and gentle despite scratching, spittimg, shouting, stealth urinating....you name it, my pets have pretty much done it to everyone here and it's all been met with unreal levels of zen serenity. Even as Fluffikins tries to tear Kevin's (chief fluffy-whisperer at AV) face off, he is gentle, practical and works round individual circumstances to find solutions. And when it comes to the difficult decisions I know their priority is doing the right thing by my pet. It's an aspect we don't like to think about for obvious reasons but it's a really vital one, and I trust every vet in this practice to guide me to the right decision. Then mop up the bawling. Tl;dr Fantastic practice; kind, helpful and trustworthy. Couldn't be better. PC.

Lovely vets with very friendly staff. Dog very happy coming here, especially as they are generous…read morewith the treats and give her lots of fussing & affection!

Wonderful practice. Great knowledgable vets. Many facilities. Seperate cat and dog waiting room…read more This extends to the seperate cat and dog kennels and even operating theraters! Nurses on hand to help with any enquiry. Its also the base for all the local veterinary emergancies. Great puppy classes too!

From the owner: At Castle Vets in Reading, we strive to provide outstanding, compassionate veterinary care to…read moreimprove the quality and length of life for pets and bring peace of mind and reassurance to their owners. Our aim is to provide a caring, professional personalised service, that recognises the individual bond you have with your pet and works with you to try and keep your pet happy and well throughout its life.Castle Vets is a fully independent small animal veterinary practice. It is owned and managed by veterinary surgeons David Terry and Peter Jackman, both of whom have been with us for over 25 years and still work full time at the practice. Castle Vets is a large, single centre, small animal veterinary practice in central Reading. We have been on our site on Tilehurst road since 1972 and our recently rebuilt premises now includes a separate but integrated cat clinic, outstanding in-patient wards and operating theatres (including specialist veterinary surgical procedures), spacious comfortable waiting areas, 8 consulting rooms for both vet and veterinary nurse consultations, diagnostics room with x-ray, ultrasound and endoscopy equipment and a well equipped laboratory and a large private car park. We are cat friendly at Castle Vets and are proud to be the only local practice offering completely separate cat facilities, including spacious cat-only in-patient wards, operating theatre, waiting areas and consulting rooms.

The staff are all very nice and are extremely competant. The only problem with this place really is…read morethe parking. Its very hard to park because there arent many spaces and they are very small and people going to the bank often block you in!

Aside from being shocked at how young the vet looked, this is a great little vets. The staff are…read moreextremely helpful and compassionate! They clearly know what they're doing and have a passion for animals. This vet offers a 24hr emergency service which is really handy in those emergencies. It's a community focused vets which has been in Yateley for many years. I think it is a small chain with stores in different local locations. They also offer work experience for kids in school who need to do a weeks work placement but get in early as they always get booked-up really quickly.