This is by far the worst veterinary that I have ever frequented with my animals. I was aware that my family had suffered difficulties with this surgery before, but my cat needed immediate help and I was desperate so I had to take her to Mildmay.
The treatment as a customer is nothing short of vile, here you will be made to feel small and as if your are unable to care for your animal. You will be bullied into paying their extortionate fees. They are rough and careless with your pets causing more harm than good.
An example I will give you can only be that after my animal received medical attention I asked if I should keep her indoors. I was told that she would be fine to go outdoors, she'd been dealt with and I'd have no more problems. Although dubious I let her outside because being indoors was causing her distress. Half an hour later a man appeared at my door holding my cat, telling me that she'd wandered off and fallen asleep in the middle of a walkway and flies had begun to gather around her. After further research I've discovered that my cat should not have been allowed out and she is now recovering in my house. I was extremely lucky somebody found her, otherwise I have no idea how long she might've been laying there for on her own.
These people are money grabbing, bullying creatures who are a disgrace to their profession.
I urge you not to use this service! I certainly will not be again, there are other vets in the Winchester area! Please take your animals somewhere kinder! read more