When I first moved to Gosport I registered my dog here, she had check ups with a female vet and…read morethey were brilliant. I later discovered a lump on under her skin and took her in again to the female vet and she measured it informed me to keep an eye on it and if it became any bigger or changes to come in, no charge for this. A couple of months later the lump had gotten bigger so I took her in again, this time with a different vet, Male. He measured it and it had gotten bigger, this time I was charged for this, I found it strange but didn't really question it. A couple of weeks later the lump appeared aggressive so again took Sasha to the vets and he stated that he could do a biopsy. He then stated (in an abrupt and insensitive manner) "if it's turns out to be cancerous will you actually pay for surgery? Do you have insurance?" I stated I didn't have insurance as I was unsure of her background and age due to her being a rescue, but I would be willing to pay. He gave me a very cold look and tutted. I paid for the biopsy. I got the results back and he informed me that the test was inclusive and I would have to pay for another biopsy, which is not cheap. I was then later informed that it was in fact a mass cell tumor and I started putting plans in place to pay for the lump removal surgery, which my mum was going to help pay for. At first he quoted me £700, when my mum phoned up to confirm everything with him he quoted her £800. I started to get a bit frustrated due to constant changing of cost, this was already a difficult time due to finding out my best friend may have cancer. I requested her notes and almost everything contradicted its self. They stated that the surgery (the lump was only 6mm) would cost £1000, £300 more then what he initially quoted me. The test result never back inconclusive the first time and was in fact a mass cell tumor, and then it stated in the notes "advise diabetes insipidis." She had never been tested for diabetes, nor has she shown any signs and symptoms of having it so I have no idea what that was about. I ended up getting in touch with a vet back in Lincolnshire "where I'm originally from" they stated that from looking at the notes and the account I gave them the vet at alver did not have my dogs best interest at heart and was going through this whole ordeal just to get more money out of me. In the end Sasha had the surgery In Lincolnshire, it cost me £375 in total for everything, including aftercare and pain relief. 6 months down the line she continues to be a happy and healthy dog. After this whole issue I spoke to a friend who had gone through the same thing, however went through with the surgery at Alver after being quoted £500, they ended up charging her £1500, they're not in it for the care only the profit, I strongly recommend taking your fur babies to an independent vet. Never again will I step foot in this veterinary practice.

Veterinary surgery looking after a variety of animals. Great staff, very friendly and helpful and…read morevery sympathetic. The staff are extremely knowledgeable and it is worth talking to them before making an appointment with the vet. You can purchase worming and flea treatments over the counter although you normally need to be registered with the surgery. They have the experience to treat serious and non serious ailments and can microchip you animals. Appointments are available every day and they will always squeeze in an emergency, and find no problem too small. Clean, well kept with on limited on site parking.

my family have been with this veterinary practice for years, and they have treated cats, dog, rats…read moreand rabbits for us. We've never had any problems, and always found the vets and support staff to be very helpful, and very sensitive when dealing with pets that need to be put to sleep. The only downside is that their out of hours practice is a long way away for those of us who don't drive, however there is now an out of hours practice open in Portsmouth

A brilliant vets that has a very friendly and professional feel. With the best facilities and staff…read moreI wouldn't take my pets anywhere else. I have 100% trust that they have the knowledge and equipment needed to give my cat the best throughout her life

This is where all my pets get treated. There is a small amount of parking and it is always easy to…read moreget an appointment - some of the day they have a walk in clinic - currently this is for just the first part of the day. They have several vets and some treatments can be done by a vetinary nurse. You can pick up all your flea/worming treatment here and they keep a good record of everything you buy so you can work out whether you have kept up to date with things. The vets I have seen have always been kind natured and friendly with appropriate empathy when needed - always helpful and will advice you on all aspects - be prepared for a reasonably long wait if choosing the walk in option.

One star off for the congested car parking!…read more A seriously caring and competent pactice with very wide experience/skills base. Retains something of the traditional veterinary practice as opposed to the current trend towards 'corporate' vet groupings with fees to match!!! Open surgery twice daily as well as booked appointments. I can't fault these guys and wish them well. Tony Button.

Asked if they had space for my cat got told no then two days later my mum got offered a space cause…read morethey had lots of room. Rubbish

Impossible to give a good review to a vet practise that refuses to see a dog in an emergency!…read more I phoned recently asking to register my 3 dogs and was told, (no other choice) to register them online as they were currently taking registrations. I did just that. Less than 3 weeks later I called asking for an appointment for my elderly / ailing dog. She was passing blood. I was told - "You're not registered" So I explained (the above). After being told, numerous times "You're not registered" and "We are not taking any more registrations", I was left with a dog in a very bad situation. This is from their website ....... ....... "we pride ourselves on caring for your pets as if they are our own" - - REALLY? Thanks a lot, to a really 'caring' vet.

My little dog Stanley he is a yorkie have been going to this vet for Meny years. They are all so…read morekind and caring not just to your pet but to the owners. The prising is very good and fair. I am very fussy regarding my little boy and want the best for him. Thanks to all the staff from Stan and I. O yes for got to say Stan likes going. All the best. Sally Penfold